It can be distressing when you come across your Humax not recording scheduled programmes. But, don’t panic, this problem is usually solvable in just a few easy steps!
In this guide, we’ll be going over the common reasons why your Humax fails to record manually and the scheduled programmes.
Not only that, but we will also walk you through the steps on how you can resolve it!
If your Humax is not recording, check the currently available storage or capacity of the device first. After that, perform a restart of the Humax device. Then, take all the cables out or detach them, and then check for firmware or software updates. Lastly, do a factory reset of the Humax box.
Prior to discussing the resolution or the complete steps of the fix, do you know what the usual causes of it not recording are?
Do you have any idea what causes the scheduled or manual recording to fail?
Scheduled recording of programmes or manual recordings, it’ll actually be difficult to know and determine what’s causing it not to record.
There are a couple of common reasons why your Humax box is not recording. They include:
- Hard drive problems
- Insufficient space or storage
- Loose wires and cables
- Outdated firmware/software
These are among the most common reasons why your Humax box is not recording.
It will be extremely difficult to determine what the real and actual cause is. That’s why it’s better to address it from start to finish.
And now that we’re done digging the reasons up on why Humax is not recording (manually or automatically), let’s head right to the guide on how you can fix it!
Unlike other guides you’ll encounter online, this tutorial will give you a comprehensive take on how you can fix and resolve it!
The first thing you want to do is to check if the capacity or the storage of the Humax box is still enough for the recordings you want to save.
To check this, go to the Main Menu of your Humax Box and access Settings. From the list of options, you see there, select System > Data Storage.
Here you will see the total GB of the Humax box’s storage, as well as the remaining space you can use for saving, recording, and for storing content.
After that, perform a power cycle of the device. The issue could be rooted in the fact that the device has been overloaded and overused and that it needs to be refreshed and rebooted.
To power cycle, your Humax box, don’t just press the [PWR] button on the device itself.
Unplug it from the main power source (from the back of the box or from the wall outlet), and then plug it back in again after 30 seconds to a full minute.
Wait for the device to reinitialize.
Another possible culprit could be loose connections on the device. More often than not, people forget that cables power the device up.
Therefore, if there are any loose cables or connections, the performance could be deterred. Try to detach and reattach ALL CABLES, including the power cord/cable.
Doing this not only guarantees all connections, but it also gives you the peace of mind that your cables aren’t the ones at fault since you’ll be able to check their conditions one by one.
Is the version of the Humax box up-to-date? Are you sure that it’s completely updated?
By nature, firmware or software is programmed to update automatically. But, there will always be a situation where there’ll be a problem to the extent that you’ll have to update it manually.
And therefore, it could be the reason why a Humax box isn’t recording scheduled programs.
So, to check the firmware or the software version of the device, perform the following:
- Go to the Portal by pressing TV on the clicker.
- From the menu, select Software Update.
- Then, the system will run a complete check of the device.
When it has an update, it’ll tell you what the latest update is. Otherwise, it will tell you that the firmware or software is up-to-date and that there’s no need to update it
To finalize the process and to ensure that everything will be locked in, perform a factory reset of the Humax box.
What this does is delete and erase all recordings, giving the device a fresh start.
Factory resetting your Humax box is easy, in fact, it can be summarized in a few steps:
- Make sure that the box is powered on.
- Open Menu > Settings > Information & Reset.
- From the list of choices, choose Factory Reset.
- Confirm it by choosing Confirm or OK.
The device will power off and will reboot by itself. When it does, it will just be like how you got it from the factory/manufacturer.
After you perform these steps, you should have no problems in manually or automatically saving/recording shows, titles, and other content on your Humax box!
Scheduled recording of the programmes would definitely push through!
If, in the event, your Humax box still fails to save and record scheduled shows, titles, and programmes, the issue could be with the device itself.
There could be a few things at play in this regard, but among the most common would be the fact that the hard drive is faulty or damaged or the unit could have been already worn out.
In this situation, the next best thing to do is contact Humax and ask about what further steps you can take. Inform them about the troubleshooting steps you have done so they can point you in the right and appropriate direction.
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If you find that your Humax is not recording scheduled programmes, ensure that you have sufficient storage/memory on your box first. Then, power cycle the device and simultaneously detach and reattach the connections. Double-check the software and proceed to do a hard reset of the Humax box.
With this guide, you’ll never have any type of problem when you encounter that your Humax is not recording scheduled programmes!
This comprehensive fix is more than enough to solve your problems whether your device is not saving scheduled programmes or manual recordings!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.