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How To Reset Xfinity Modem in Easy Steps

how to reset xfinity modem

Knowing how to reset Xfinity modem is essential especially now that most of our activities are done online. Having internet connection problems are too troublesome and sometimes hard to fix.

To solve and prevent having such problems, people search for ways on how to troubleshoot their modem. We believe it is one of the easiest ways to refresh the wifi connection.

Comcast is widely used by citizens from the United States. They provide services such as Xfinity for connectivity and NBCUniversal for entertainment and news.

Here, we created a guide on how to reboot your router to deliver the best internet connectivity for your household.

What is Xfinity?

xfinity company

Xfinity comes in different versions for a specific need. It isn’t limited to internet services only but it can also be used for entertainment purposes.

For instance, they have services for TVs, mobile, and home management. Their technological innovations have been helpful to consumers especially that they deliver service with 24/7 assistance.

One of Xfinity’s major advancements is their voice control. This function enhances the user’s experience with their other services. Customers are given a voice remote that could receive and do nearly half a billion commands per month.

Why You Need To Reboot The Modem

reboot xfinity

There are different reasons why you need to reboot the modem. By knowing the problems, you’ll know how to reset Xfinity modem to solve the issue.

My Modem is not Working

If your modem is not working, it might affect the connectivity as well. You need to reboot the device if this happens.

I will Install a new Device 

If you are to install a new device, it is necessary to do an Xfinity modem reset.

Changing Some Settings

Although it is not necessary to reset when changing settings, it may still help in ensuring that the changes work.

With this, you only need to do a soft reset. If you are unsure about how to do the process, you can always contact Comcast/Xfinity to ask for assistance.

How to Reset Xfinity Modem

reset xfinity modem

Before resetting your modem, it is also important to know what reset means. By resetting, your device or modem will return to its factory default settings, meaning you may need to configure it again.

If you want to reboot your device, backup your current device configuration else, you need to learn how to reconfigure it after.

There are actually many ways on how to do it. The methods for resetting your modem may vary depending on its model.

If you’ll research troubleshoot guides, resetting the router to factory settings will reset the modem as well. The terms “router”, “modem”, and “gateway” often point to the same thing.

Here are the quick methods on how to reset Xfinity modem.

# Using Their Website

website xfinity

You can do this method by yourself via their website. To return it to its default settings, you can follow these steps.

Step 1. Open a tab in your browser and search type 10.0.0.1 in the address bar.

Step 2. You will be directed to a Xfinity site. To properly reboot your modem, you can log in by typing “admin” as your username and “password” for the password.

xfinity step 1

Photo from Support.com

Step 3. On the left side, click “Troubleshooting” then you will see a drop-down menu and choose “Reset/Restore Gateway.”

Step 4. After choosing the option, find the button that says “Restore Factory Settings.” By clicking this, all of your previous settings will be lost and go back to its default setup.

xfinity step 2

Photo from Support.com

By following the three steps, you can successfully do an Xfinity modem reset which can improve your internet connection.

# Using the Pinhole Method

pinhole xfinity modem

Another way to reset your router is by using the reset button.

If going to their website didn’t work, you can try the Pinhole method instead. For this, you will need a paperclip or any object that is similar to it. Here are the steps on how you can do it.

Step 1. Locate the reset pinhole at the back of your router. The button is usually small but it should have a different color compared to other buttons so it’s easier to identify.

Step 2. Using the pin, gently press and hold the button for at least 30 seconds. Hold it until the lights in front of the modem turned off.

xfinity modem back

Photo from Support.com

Step 3. After pressing it for 30 seconds, you’ll see that the lights in front of the modem will turn off. Release the button and your router will start to perform a reboot.

Step 4. Wait for it to turn back on. After several minutes, the lights will appear again but you’ll need to configure your settings again.

Since it will go back to its factory or default settings, you can change your password again to have it more secured.

# Using Xfinity Assistant

xfinity assitant

If you are still unsure of how to fix it yourself, you can always reach out to Xfinity Assistant. It’s a chatbox where you can consult and voice out your concerns regarding their products.

Worry not because Xfinity Assistant is usually open 24/7 so customers can reach out anytime anywhere.

By using Xfinity Assistant, you can easily connect with people who are more knowledgeable when it comes to technical aspects.

If you are not confident that you are doing the correct way, always seek for technical support to avoid further problems.

Fix It

Doing a Xfinity modem reset is one of the ways in solving internet connection problems like Xfinity slow upload problem.

You can ask for technical support directly from Comcast or you can do it yourself. Remember that conducting a Xfinity modem reset means returning it to its factory/default settings.

Back up your previous settings so you won’t have a hard time fixing it again.

What’s Next? You can refer our article on how to setup Xfinity Wifi Router in case you want to be confident of the correct setup.

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