Here you’ll learn how to reset Mediacom router and recover any lost settings during the process. We’ll provide transparency on the topic and help you reset your router even if you have never done it before.
You can reset the Mediacom router to factory default by holding the hardware power button for 30 seconds straight. The other workaround would be to log in to your router’s settings online and factory reset via its software settings.
There are some concerns that you should be aware of, so make sure to read the entire post before you reset your router!
There are usually two ways of performing a factory reset on your router. The first and the easiest one is to use the hardware button on the back of the router.
The second one is for users that have their factory reset button either broken or don’t have physical access to the device.
Before we proceed with the steps on how to reset your Mediacom router, please note that a reset will most likely re-configure all network options you’ve established so far.
Everything will be reverted to default settings and you should create a backup.
Most users rush into the steps to factory reset their routers and shortly after they realize that ALL their settings are gone and the WiFi is not working. You need to set it up.
Follow the steps below to create a backup of your router settings:
- Connect your PC to the home network.
- Log in to Mediacom Cable, using the default admin/password.
- Go to the Network Manager page.
- When asked for ID, insert your Media com email address.
- The password is the MAC address of your router/modem (insert without spaces).
- Press on Log-in.
- Take screenshots of your WiFi’s settings and IP.
Note: You can find a MAC address on a sticker on both your router and modem.
It is recommended to capture as many screenshots as possible so you can recover the settings easily once the reset is done. Now let’s check how to factory reset the router.
Here are the steps to hard reset your Mediacom router using the built-in factory reset button on the back of the device.
The first step is to prepare the router. Since the rest must be performed while your router is with unplugged coaxial cable and possibly cold, here are some steps to follow in order to prepare your router for the rest:
- Unplug the router’s coaxial cable from the router outlet.
- Unplug the router’s power adapter.
- Wait for at least 5 minutes or until the router has cooled down and plug the power adapter back in.
We recommend performing this power cycle restart before the actual reset because if there is an ongoing issue the reset might not work!
To initiate the reset, you will have to press the reset button on the back of the router and hold it down for at least 30 seconds.
Some of your router’s LEDs will most likely blink in different colors during the process, but you must continue holding the button for 30 seconds straight.
Once the 30 seconds have passed, proceed with the next step.
After holding down the rest button for 30 seconds, you must quickly plug the coaxial cable back into the port.
This will grant your router with an internet flow, sufficiently completing the process and resetting the network back to factory defaults.
Keep in mind that you don’t have to bother re-establishing your router’s base configuration but only switch the specific options you had before the reset. This will potentially save some of your time and make things easier for you.
If interacting physically with the router doesn’t work for you, then there is an alternative way. Here you will be using the Online router options Mediacom has provided you with upon signing with them.
Without further ado, here is how to factory reset your Mediacom router using the online settings page.
You will need to make sure that the computer you are using is hooked up to the router’s WiFi or via Ethernet cable.
Once connected you can log in to your router’s control panel. Let’s find out how.
Using the guide in the beginning you’ll need to enter the control panel of your Mediacom router. Here is the most important part to pay attention to:
Once you are at the Mediacom login page, try logging in with:
- Username: admin
- Password: password
If the page denies your access, you have no other way to acquire the credentials but to reach out to your internet service provider. The credentials must have been changed by them.
Once you have logged in, follow these steps:
- Go to the Menu page.
- Click on the Settings icon and wait for it to load.
- Once in the settings, go to the System tab.
- Scroll down and locate the “Factory Reset” button.
Once you have found the factory reset button, standby and proceed with the next step.
Like using the hardware button, your router must be ready in order to perform an online factory reset.
For this purpose, ensure your router is turned ON, the coaxial cable is plugged in and all lights on the router are flashing in green.
Alert: If any of the LEDs indicate network issues, the factory reset is most likely not to work.
The final step is to get on with the rest. In the router control panel, follow these steps:
- Click on the factory reset button.
- Re-enter the Login password (which should be “password” if not changed).
- Click on the confirm button and wait.
You will have to wait an average of 5 minutes for the process to finish and the same results will be applied to your router as with using the hardware button!
You don’t have the internet because ALL settings were reset to default.
We assume that you have created a backup as recommended at the beginning of the post and to recover the settings you’ll need to enter the Control Panel and go to the Network Manager page.
In there you’ll have to insert the router and modem MAC addresses. The MAC address is located on a sticker somewhere on the router and modem’s panels (usually on the bottom).
Once inside the Network Manager page, you’ll be able to access your WiFi settings and recover the IPs from the screenshot.
If you haven’t made a backup and you don’t know how to recover the settings, you will need to inquire about assistance from your ISP.
Read Next: Is It Safe to Sleep Near a Wireless Router?
Quick Workaround: To gain internet access immediately simply hook up your router to your PC via Ethernet cable. Then you’ll have internet access during the WiFi configuration.
Hence, there are two ways to factory reset your Mediacom router. You can use the hardware button on the back or you can log in to the router’s control panel and use its settings to perform the reset. Both approaches are reliable and equal when it comes to the end result.
Now when you know how to reset Mediacom router you can use this technique whenever there is a server issue that you cannot solve with simple troubleshooting.
There are a lot more helpful posts in our blog so make sure to save them for future help that you might need.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.