How to pause Starlink RV service? Well, it’s pretty easy, but there are a few things to know!
The Starlink RV service, now known as “Starlink Roam,” is a plan that allows you to bring your internet wherever you go.
If you’re only a part-time traveler, you may wonder how to pause your Starlink Roam service and re-subscribe whenever you need it again, so let’s continue reading!
To pause your Starlink RV service, you must sign into your Starlink account from the web or the Starlink mobile app. Then, you need to visit “Manage My Account” or “Manage” and select “Pause Service” to pause the service
Let’s continue unwrapping!
Can You Pause Starlink Service?
With Starlink, you can only pause your Roam or Extra Effort service, but with the Residential plan, you cannot cancel.
The cancellation is not instant; however, you would need to require a Starlink service pause and then wait until the end of your current billing cycle for the changes.
Once paused, your Starlink service will be disconnected, and you’ll have the opportunity to renew that service whenever you need to.
However, the billing date stays the same regardless of what you do.
So, you need to consider the billing cycle date to pause or renew your service.
How Long Can You Pause Starlink?
With the Roam and Extra Effort plan, you can pause anytime for as long as you need.
There is no limit to how long you can pause your service, but you must watch out for the billing date to prevent paying more than you use.
For example, by pausing your service 2 or 3 days into the new billing cycle, you will be able to use the service the entire month and pay for it.
However, if you pause your service 2 or 3 days before the next billing date, you won’t be billed, and your service will be paused after the date.
Why Should You Pause Your Starlink?
The pausing feature is available for RVers, so they can manage their yearly payments based on how often the vehicle is on the road.
For example, paying the entire year, only the benefit from the Starlink RV services during specific seasons, is quite costly, so here is where the pause feature comes in.
Note: Pausing your Starlink Roam service does not require equipment return!
How to Pause Starlink RV Service in Easy Steps?
Tip: We recommend reading the entire guide before pausing your Starlink service!
1. Sign in to the App or Via the Web
To pause your Starlink RV (Roam) service, you must either sign into your account via the web or use the Starlink app on your mobile device.
Your device must be connected to the internet so you can request the service pause, so let’s learn more about either user portal.
Sign in to the Starlink Web Page:
If you’re going to use the Starlink web page to manage and pause your Roam service, you need to go to Starlink.com.
Then, you need to click on the hamburger menu on the top right (☰) and sign into your Starlink account using your login credentials.
Sign in to the Starlink Application:
If you’re using the mobile Starlink app, then you only need to open the app and verify that you’re logged in.
If you don’t have the Starlink app, you can download the app for free from the iOS (App Store) or Android (Google Play).
When you open the app, you’ll be prompted to sign in, so verify that you’re into your Starlink account and have a clear visual of the dashboard.
2. Manage Your Starlink Services
Whether you’re using the Starlink website or app, the next step is finding the Roam service.
When you’re at the dashboard in the application, you need to locate and tap on your profile icon at the top right to access your Starlink account subscriptions and equipment.
If you’re through the web, you’ll straightforwardly see a big label: “YOUR STARLINKS,” under which you can manage your service.
You must select “MANAGE” next to the Starlink RV (Roam) service to be redirected to the individual plan page.
Ways To Manage Starlink Service!
When you’re on the managing page of your Starlink RV (Roam) service, you’ll be provided with a few options you can adjust as per your preference.
You’ll be provided with the following tools:
- Pause Service – Pause your ongoing Starlink subscription.
- Change Service Plan – Switch to another Starlink service plan.
- Cancel Service – Cancel your Starlink services permanently.
In addition, you’ll be displayed with a “DATA USAGE,” where you can track your Starlink data in real time.
If you scroll down the page, you’ll also find the date of your billing cycle and if your service is active/inactive as of today’s date.
Tip: Note the billing cycle date because after pausing your service, this will be important.
3. Pause Your Starlink RV Service!
Finally, it’s time to request a service pause by clicking the “Pause Service” button!
On the web page of your Starlink account, the button would be located on the right, as well as the other available options for your Starlink plan.
In the app, you must go to “Manage Account” and scroll all the way to the bottom to discover the “Pause Service” button.
You will then be prompted that your service pause request is accounted for, as well as the date when your service will be suspended.
This date will match the date of your next billing cycle, so until then, you’ll have your Starlink RV (Roam) plan working just fine.
Info: You will not be charged on the next billing cycle date!
4. Wait for the Next Billing Date!
When the service pause is ready, you should see the following message:
Pause Service?
Your service will be paused starting on [Month/Date/Year]. You can resume service at any time.
You’re ready, and your Starlink RV (Roam) service will now be paused. You only need to wait for the next billing date, when your benefits will be suspended.
You don’t need to return any of your equipment; we only recommend depositing the equipment somewhere safe and secure.
If you have any questions about renewing your service later, continue reading!
Are You Planning to Renew Your Starlink?
So, you’ve just paused your Starlink service and won’t be charged next month.
So far, so good, but what happens when you decide to hit the road next year?
As per the message you’ve received upon pausing your service, you can resume your Starlink RV (Roam) at any time.
You can resume your service instantly, even if the pausing date has not yet come (this will cancel your service pause request).
When your service ends, you only need to sign into your account through the web or the Starlink app and Manage Your Account.
From the options, instead of “Pause Service,” you will now be seeing “Resume Service,” which works the same way, starting from the next billing cycle date.
Why Pausing, Why Not Switch Service?
So, if you didn’t know, you can switch between Starlink Roam (RV) and Starlink Residential at will anytime, again starting from the next date of your billing cycle.
So, pausing your service will ultimately suspend your service, and you won’t be able to use any benefits until you resume.
Switching from Roam (RV) to Residential would allow you to continue using the Starlink services at a lower cost throughout the year if you’re not on the road.
This is an excellent opportunity for many part-time travelers, and the best part is that switching back to Roam is possible anytime!
What About the Equipment?
The Starlink equipment is the same and consists of a dish, wiring, and a router for Starlink RV (Roam) and Starlink Residential.
So, if your dish is not permanently mounted, you can simply switch to the residential service and enjoy your Starlink internet when you’re not on the read.
Need Help? For any additional questions, feel free to contact Starlink Support anytime!
Quick Recap:
We now know how to pause Starlink RV service from the Starlink website or the mobile application.
You simply must sign into your Starlink account, select your Starlink Raom service under the “Manage My Account” menu, and select the “Pause Service” option.
Then, your Starlink service will be paused starting from the next billing cycle date!
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.