PLYMedia researched the effects of subtitles on movie completion, and it was found out that
“An additional 80% of the audience finishes the video when subtitles are included”.
It speaks volumes of how much a caption can influence the impact of a movie or a show to a person. Luckily, the Company recently allowed subtitles in some of its channels to accommodate all viewers, including the deaf.
Setting it up is not something you should worry about so much because we are here to teach you how to get subtitles on Sky Go. Just carefully read the steps we provided for you, and you can enjoy some excellent movie finds after.
At present, subtitles are only available on recordings if you are using an iOS. If you wish to turn on the subtitles, here is a step-by-step guide on how to get subtitles on Sky Go.
Check if the subtitle is enabled on your Sky Q box. If not, switch it on.
Once you are done, open the settings on your Apple device.
If you have an iOS version of 12 or older, click the General button and then select Accessibility. Otherwise, go to the main settings screen, and you will directly see the Accessibility button. Click it.
Under the Accessibility button, you will see the Subtitles & Captioning. Switch it on to enable.
After that, record the subtitled programmes because, as mentioned, subtitles on Sky Go currently work only on recordings if you own an iOS device.
You should know that Sky Go has contracts with broadcasters and TV shows, where some of them limit the company’s decision on adding subtitles. It is the primary reason why the caption is not available in all programmes.
On Q box (Using Remote Control)
You can switch on the subtitles while watching TV when you follow the simple steps listed below. There are three or four ways on how you can do it depending on the remote you own. Just make sure your Sky Go and Sky Q are connected in the same connection to access Sky Go features.
Applicable only when your Sky Q remote has voice control.
The first thing you need to do is press the voice button and hold it until you finish the voice command.
Into the microphone, say the words “Turn subtitles on” to enable caption.
If your attempt to switch on the subtitles using your mobile device or the remote control failed, do not worry. There are some other ways to enable captions. One of which is the use of a computer. Here is a step-by-step guide on how you can do it.
What you need to do first is to select the help button on your app.
Afterwards, press it down to find the Subtitles option. It is next to the audio description.
You can turn the captions off by pressing the left and right arrow buttons.
Do not forget to click the save the settings option before you click exit to make changes in your subtitles. Otherwise, it would remain on.
Keep in mind that there are channels that do not have subtitles available. Expect a warning with the “unavailable” label in some of the shows you want to watch. You would know a particular movie or TV series has a corresponding subtitle if an On and Off option is displayed instead.