Have you been wondering how to get out of Verizon device payment plan? Well, you are in the right place. If you have been having trouble trying to get out with no success, we share methods to get you out.
Like many wireless network operators, you need to make monthly payments to continue enjoying Verizon’s services and products.
Failure to pay can lead to your connection being cut off or incur additional expenses. The same situation applies to the Verizon device payment plan.
The most suitable method to get out of your Verizon device payment plan is to cancel the “Device Payment Plan” or pay off your payment plan at once.
So, you may ask, what is the catch with Verizon device payment plan?
It may be difficult to opt-out of your Verizon device payments plan because of the following reasons:
- Your Verizon wireless mobile number is linked to your device.
- You are required to pay the full amount after the 30-day return period.
Note: You can ensure a device under the payment plan to cover you in case of theft, loss or accidental damage.
Verizon device payment plans are specific for each user. It gives you the flexibility to pay for your device in monthly installments.
Generally, the device payment terms range between 24 and 36 monthly installments.
- The monthly payment plans are between 24 and 30 months for select laptops, tablets, and smartphones.
- For basic phones, select smartwatches, tablets, and mobile hotspots, the terms are 24 monthly installments.
You may be wondering, how does Verizon device payment plan work?
Verizon has a device payment plan that allows users to pay for mobile devices within an agreed period with no annual interest rates under a customer agreement.
Under the device payment plan, users are required to:
- Sign an agreement that they will pay for the chosen device under the stipulated time in monthly installments until it is fully paid off.
- Users can pay for the device in full at any time if their financial position allows them or pay the installments over the full-term period.
Users will be required to pay an upgrade fee.
If you accept the agreement but change your mind within 30 days, you can go ahead and cancel to get out of the Verizon device payment plan. To cancel, you need to get out of the agreement.
Method 1: Cancel Within 30 days
You will need to return the device before canceling your device payment plan. To return an item, you must have purchased it from a Verizon-owned retailer.
- Return the item in its original packaging and all its accessories.
- Hand over your original receipt.
- Once your return has been verified, you will be refunded your purchase amount.
One of the key requirements to be eligible for a Verizon device payment plan is an active Verizon mobile number. If you cancel the number associated with your Verizon account, you can get out of the Verizon device payment plan.
To cancel your mobile number, you will need to:
- On your phone, navigate to your call option and dial the customer service line at 1-844-837-2262.
- Hold on as you wait for the customer care representative to verify your credentials.
- Once verified, ask them to cancel your subscription.
Note: If you cancel your mobile number, the remaining balance on your device payment plan will be due on your next bill.
If your goal is to get out of the Verizon device payment plan completely, you can opt to pay off the payment plan as in the arrangement to avoid the monthly bills.
If you are financially able to clear the bill at once, you can do so. Monthly bills can be overwhelming, especially if you forget to make payments on time. To pay off,
On your chosen device, open the My Verizon app.
Click on the Account tab. A password prompt may or may not appear. If it does, input your password. Log in and proceed.
Once logged in, click on ‘Pay off device’ for the appropriate mobile number to be billed.
Remember that any remaining balance needs to be cleared in full. After confirming the amount, scroll on the ‘Device Payoff‘ screen, review and ensure the info is correct, then scroll to the bottom and tap Continue.
After selecting the ‘pay off’ option, a ‘you’re all caught up’ screen will appear. Select ‘payment type’ and tap ‘continue.’ If you would like to change payment methods, swipe left or right or tap ‘add or edit payment methods’ where applicable.
Once you select your payment method, you will see a ‘Please validate your CVC‘ prompt on your screen.
Validate the verification code and tap Continue. You will then see the ‘complete your payoff’ screen. Review the info one last time and then scroll down and tap ‘complete payoff’
A screen with ‘congrats, your device has been paid off’ will appear. Click ‘got it,’ and you are now out of your Verizon device payment plan.
If none of the methods are successful and you are still experiencing problems, it may be time to visit one of the Verizon customer care branches near you.
Do not attempt to do anything that may worsen the situation.
A one-time pay-off can help you get out of the Verizon device payment plan earlier than expected and solve your problem.
Read Next: How to Enable Personal Hotspot on Verizon?
Sometimes, the inevitable happens, and you have to figure out how to get out of Verizon device payment plan. Luckily, the methods above shed more light and help you get out before it’s too late.
Paying off your Verizon payment plan is the best way if you are able to. If you are within the trial period of 30 days, you can return your device and get a refund without committing to the payment plan.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.