If you know how to factory reset a Harmony Hub, you can face almost any problem associated with the home control solution.
Plus, we’ll walk you through the steps to help set things right.
Harmony Hub users who have reset their device to factory settings say performing a factory reset is easy.
You don’t need technical knowledge to follow the steps.
Is your Harmony Hub already set up, but something is not working? Let’s get started.
To factory reset a Harmony Hub, unplug your device first. Then, hold the Pair/Reset button while plugging it back in. You will see the light in the front flick red for about 30 seconds as the hub restores itself to its original settings.
Resetting your Harmony Hub to its default settings will clear all information from your physical remote.
If you prefer to delete a remote from your Harmony account, you need to know the type of remote to get the right instructions.
Before proceeding to the actual steps of the factory reset, let us discuss why you need to perform one.
A factory reset is usually the last resort in solving a problem. Make sure you have tried everything, from a simple power cycle to updating your device’s software.
If you still consider resetting your Harmony Hub to its factory default, you must have the following issues.
1. Connectivity Issues
Your Harmony Hub isn’t discovering or connecting your network. It cannot connect to Bluetooth or WiFi because they’re not compatible.
2. Devices are Unresponsive
Your Harmony Hub and remote are frozen. You can’t perform a simple power cycle or update.
3. Software Glitches
An outdated Hub software can have glitches that cause your device to malfunction.
4. Hardware Malfunctions
Connectivity issues and unresponsiveness may be due to hardware malfunctions.
A factory reset is in order before you send the device for replacement.
Now that you know why you need to perform a factory reset, let us get into the actual steps.
Performing a factory reset is usually a last ditch effort to resolve issues like unresponsiveness and malfunctions.
It’s usually the final step when troubleshooting devices like the Harmony Hub.
Before you go into the reset process, you want to make sure that you’ve exhausted all the possible fixes for the error you’re facing.
You must remember that resetting your Harmony Hub and remotes will wipe out your data and settings.
If you determine that you really need to reset these devices, here’s how to do it:
The Harmony Hub will be the centerpiece of your entire entertainment system.
If you’re having difficulties with it, you want to make sure that you clear the hub and reset it.
Doing this will ensure that any glitches or malfunctions that your system is experiencing will be flushed out.
Here are the steps to reset your Harmony Hub:
- Unplug your Harmony Hub from the power socket.
- Press and hold the Pair/Reset button at the back of the device.
- While holding the button, plug the hub back in.
- The notification light will flash red for about 30 seconds.
- Once the light stops flashing, your hub is restored to factory default.
Note: It can take a while to power back on and connect with your devices.
After resetting the Harmony Hub, you can also reset the other devices it comes with. Remotes connect to the hub, and some of their functions are also related to the hub.
It’s possible that you’ll also need to reset the remotes together with the hub so you can flush out any isolated errors.
Here’s how to reset your Harmony remotes:
- Press the Menu and Off buttons.
- Hold the two buttons for at least 20 seconds.
- Wait for the remote’s screen to power down and turn on again.
- An image of a remote with a circular arrow will appear.
- The reset process is completed.
Tip: For best results, you will need to reset the remotes and the hub at the same time.
You can also control your devices with the Harmony Hub via a Smart Control and keyboard.
These input devices can make your life much easier since the keyboard allows you to type quickly. It does come in handy for smart devices, so you can search for apps or shows fast.
If your Harmony setup includes the Smart Control and Keyboard, there is no way to reset these devices.
However, resetting your Harmony Hub should do the trick and include them. You will need to perform Step #1 to reset your Harmony Hub.
Note: Make sure that you reconnect these after the reset process.
Resetting your Harmony Hub and remotes to factory settings means removing all your personal data from them.
This means that your devices, commands, and connections are going to be deleted. You’re going to have to set them up again.
Your Harmony system is connected to the internet via WiFi. This allows it to save your settings and configuration continuously.
This will enable you to set up your hubs and remotes quickly after resetting them.
Here’s how to resync your Harmony devices:
- Open the Harmony app on your phone.
- Go to Menu on the upper left of the app.
- Select Harmony Setup.
- Tap on Sync.
Note: This feature will download the saved configuration for your hub and remotes, so you don’t have to set them up manually after a reset.
Finally, since resetting your Harmony devices should remove all of their connections, you’ll want to link them again.
This will allow you to control them again, so you’ll only need to use your phone or your Harmony remotes.
Here’s how to add devices to your Harmony Hub:
- Open the Harmony app on your phone.
- Choose your Harmony Hub to connect to it.
- Go to the Menu, then Harmony Setup.
- Select Add/Edit Devices, then Devices.
- Tap on Scan to search for devices.
Tip: Your hub will automatically detect devices connected to the same WiFi network. Add them up to your hub to start controlling them.
These are the complete steps that you’ll need to follow if you want to factory reset your Harmony Hub.
Remember that the Harmony system comes with multiple types of devices.
Sometimes, resetting the hub can resolve your issues. However, there are instances when you have to reset your entire system to fix the error.
Read Next: Does Harmony Hub Support 5GHZ?
Now that you know how to factory reset a Harmony Hub, you should be prepared whenever you experience errors.
Additionally, if you run into more issues, you can always contact Logitech support for assistance.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.