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How to Enable Virgin Media Port Forwarding

ByKevin Wood Hours Updated on19 August 2022
virgin media port forwarding

How to do a Virgin Media port forwarding?

If you are trying to figure out, then we are here to help by providing a step-by-step guide.

Hearing the terms port forwarding might seem to be a complicated task, but such a notion is far from the truth.

Port forwarding has lots of use.

Thus, this is a vital tool when you are subscribed to Virgin Media.

forwarding port virgin

Activities such as connecting to a gaming server and securing your household by accessing your security cameras when you are far from home are a few examples of why you should enable such a feature.

If you are truly interested in this idea, then we will help you in setting up your Virgin Media port forwarding, and here’s how:

Virgin Media Port Forwarding

what is virgin media port forwarding

Before we start, we should take note that there are different Virgin Media Hubs which require different procedures for setting up port forwarding, namely:

  • Virgin Media Super Hub 1
  • Virgin Media Super Hub 2
  • Virgin Media Super Hub 2ac
  • Virgin Media Hub 3
  • Virgin Media Hub 4

Setting Up in Super Hub 1, 2, or 2ac

port forward on superhub 2

Step 1. Super Hub Router Log In

The first thing you need to take note of if you are to perform Virgin Media Port Forwarding to whatever routers, is to access Virgin Media’s settings page.

But before you do this, ensure that your router’s ethernet cable is directly plugged into your PC or laptop’s ethernet socket.

local ip virgin

Step 2. Go to Super Hub Settings

After plugging in, the next thing you need to do is to open up any internet browser on your computer then type Super Hub’s default IP address (192.168.0.1).

You will know that you are on the correct page when the screen asks you for a username and password.

If the address does not work, then it’s best to contact Virgin Media’s technical service provider.

To log in on your Super Hub’s settings page, you will find your username and password at the back of your Hub.

It’s usually on the label under “Super Hub settings.” If there is no username provided, then type the default username of your router which is admin.

If you were unable to log in then it’s probably due to two causes:

  • You were not able to type in the username and password correctly
  •  You previously changed your username and password and have forgotten it.

Step 3. Port Forwarding Link

Now that you have successfully logged into your settings page, you should go to the Advanced Settings on the bottom right of the settings page.

Under Advanced Settings, you should scroll down until you see a Port Forwarding link.

Select such option and you will see the following box or fields which you need to fill in information:

Predefined Rule

You may select a type of service that you want to do a port forward by clicking the dropdown menu

If the list does not include the predefined rule of your choice, then you may add your own rule:

1. Name

This only signifies as a reference name for the program you want to do a port forwarding.

Any name will do and does not affect the process.

However, it’s advisable to name it with the device you want to port forward with.

2. Start Port and End Port

If you only want to forward a single port, then type in the port number on the Start Port and End Port.

For multiple ports, enter the lowest port number on the Start Port and the highest number on the End Port.

There is usually a list of port numbers for games and applications which you can browse on the internet.

3. Protocol

In this section, you should select the protocol of your choice where you want to forward the ports.

4. IP Address

You need to type in the IP Address of the device that is requesting a port forwarding.

You may assign a Static IP Address on the end device (the device requesting a port forward) through your router’s Settings page under Advanced Settings.

Make sure to note the assigned IP Address for you to be able to type it in this field.

Once done, you should select Add Rule. Click Add Rule after each entry.

Setting Up in Hubs 3 or 4

port forward on superhub 3

Step 1. Hub Router Log In

Hub 3 and 4’s router log in conform to the same procedure as the Super Hubs.

However, for logging into the settings page, you may use the following credentials:

  • Username: admin
  • Password: password

Step 2. Port Forwarding Link

Now that you have successfully logged into your settings page, you should go to the Advanced Settings on the left side of the settings page.

Under Advanced Settings, you should scroll down until you see Security option.

Click the button then proceed to Port Forwarding.

On clicking you will see the following box or fields which you need to fill in information:

1. Local IP

You need to type in the IP Address of the device that is requesting a port forwarding.

You may assign a Static IP Address on the end device (the device requesting a port forward) through your router’s Settings page under Advanced Settings.

Make sure to note the assigned IP Address for you to be able to type it in this field.

2. Local Start Port and Local End Port

If you only want to forward a single port, then type in the port number on Local Start Port and End Port (Local).

For multiple ports, enter the lowest number on the Local Start Port and the highest number on the End Port.

There is usually a list of port numbers for games and applications which you can browse on the internet.

3. External Start-Port and External End Port

Enter the same port number you have typed with Local Start and Local End Port.

4. Protocol

In this section, you should select the protocol of your choice where you want to forward the ports.

5. Enabled

Click the dropdown option then select ON to enable port forwarding.

Once done, you should select Add.

Virgin Media Port Forwarding Not Working?

virgin media port forwarding not working

We will cite some reasons for your Virgin Media Port Forwarding not working issue.

You Are Connected to More than One Router

This is the case when your Virgin Media Router is not the internet-facing router.

You will know this via logging into your Virgin Media Settings page then go directly to the status page and look at the IP address.

If this is not the same external IP address, then you need to enable DMZ on your Virgin Media’s settings page.

Establish a Static IP Address

IP address reboots every time you restart a PC or console.

Thus, you should assign a Static IP Address on the end device (the device requesting a port forward) through your router’s Settings page under Advanced Settings.

Make sure to note the assigned IP Address for you to be able to type it in this field.

Verify that you Entered the Correct IP Address

Verify this by checking on the Port Forwarding in your Advanced Settings.

Look at the IP address you have entered.

An incorrect IP address will not allow port forwarding to work.

Conclusion

That’s all to see in this article and we hope that you learned a lot from this Virgin Media port forwarding guide!

If you have more questions, then you may contact Virgin Media’s technical support to guide you with your matter of concern.

Read Next: Why is Virgin Media Broadband Upload speed too slow?

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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