This reward is nothing but a prepaid card that you get after purchasing any subscription or product from the company. This can be used like any normal card and can be used in any store or e-store which accepts Mastercard.
"There is no limit on how much amount you can spend at one go.
If the store of a shop or any places accepts Mastercard, you can spend the whole amount at once also.
The offer value or balance amount on each card given to subscribers depends upon the plan you purchase. Also, these offer changes from time to time. So, you must check the latest offer on the official website before buying any product or subscription.
cLAIM bt cARD - Limitations
However, this card has some restriction that you must know before using. Let us know the most important one:
You are barred from using the following:
Pre-book any service
Payment in toll, parking, etc
Withdrawal from ATM.
Subscriptions or recurring payments
Illegal goods or products
Eligibility to Claim BT reward Card
To be eligible for the offer, you must buy any subscription or product on the official website. However, not all products are eligible. For easy reference, the eligible products list is given below:
Mobile. Also, as per company term, if you opt for the mobile plan you need to wait 30 days from the day of activation to avail the reward amount.
However, if you fail to activate it within the prescribed time given in the welcome letter, you will lose your reward. So, keep track of the installation and SIM activation. Once done wait for the prescribed time and activate it immediately.
Activating the card is straight forward and easy. You can activate in on the official partner website of BT i.e. purecard. To activate, do the following steps:
Limit and Balance. You can spend the whole amount in one single purchase also. But if you need to buy some costly products, then you must ask the billing staff to charge up to the available limit only.
Since it is a prepaid option, if the balance goes in negative, you will get notified and you must pay the balance within the timelines given
BT Claim Reward – Important Facts
Though it seems very easy to activate and claim the card, however, there are some important rules and facts that you need to keep in mind while using it. These are as follows:
In the case of lost, you must inform the company immediately.
A replacement card is priced at £10
For enquiry into the disputed transaction, the fee goes up to £20 - £ 50
For foreign currency conversion buy, you will be charged 2.75%.
Any other charges while using it should be given by you.
Company will not be responsible for any loss if occur.
BT Claim my Reward Not Working?
Sometimes it may happen that you can’t claim BT reward and may give problems. You may also unable to activate it online. The reasons for this can be many. If you are facing this issue, try the following steps first before contacting support staff:
1. Eligibility. First, check if your plan or subscription is eligible for the reward offer or not. You can do so by visiting the official website.
2. Timeline. As mentioned, you must wait a few days, before you can activate it. For example, for broadband service, you need to wait till the installation process is over. After that, you can try to activate.
Broadband: Activate after Installation
Mobile Plans: 30 Days after SIM activation
3. Wrong BT ID. Did you fill-up the correct BT ID? If not, try again and fill up the exact BT ID and password. This is the ID and password that you use while accessing your BT account online.
4.Activation Date Crossed. If you forgot to activate the card within the 90 days, it will become invalid and you cannot claim the reward amount.
Whom to Contact?
If you feel you have followed all the rules and still can not claim the reward balance, you should contact the support staff. But before contacting BT, you can contact purecard support staff first to find a solution. They can be contacted at:
This reward offer is a great initiative by the company and is welcomed by all subscribers. If case you are facing any issue to claim BT reward card, contact purecard and if not BT to sort out the issue.