Do you want to know how to cancel Starlink subscription? You’re on the right page. Here, we’ll discuss the things you need to consider before canceling your subscription and the detailed steps.
After receiving their equipment, many users complain about not getting the Internet or being unsatisfied with its speed.
If you have the same problem, you’re in luck. You can still return the equipment and cancel your subscription.
To cancel Starlink subscription, visit the official Starlink website and sign in to your account. Manage your account and click Cancel Service with your chosen device. Then, check the box I want to return my hardware and confirm.
Before you cancel your Starlink service, there are a few things you need to consider. We’ll be discussing them to help you make a decision.
Although Starlink is currently one of the best satellite Internet available in the world, it isn’t as stable as you expect it to be.
The various issues surrounding it made some users abandon their subscriptions.
Are you sure you want to cancel your Starlink subscription? Before you do so, know that there are a few things you should consider.
Let us delve into each of them.
1. Starlink Contracts
Read your contract. Starlink has no cancellation fees and has a cancel anytime policy. You’ll have peace of mind that you aren’t stuck with service forever.
2. Return Equipment
If you cancel the service within 30 days of your subscription, you can get a refund for your equipment fee. If you wait for longer, you’ll get stuck with the fee but own the equipment for life.
3. Refund Policy
You may return your Starlink kit and accessories before 30 days to get a full refund. You’ll be able to return your kit for any reason, they won’t ask you questions.
4. Difficulty in Processing
It is fairly easy to cancel your Starlink subscription. This is one of the reasons many users are drawn to the satellite Internet provider.
Now you know everything you need to know about your Starlink subscription. If you still wish to cancel the service, proceed to the steps below.
How to Cancel Starlink Subscription – Best Methods
Unlike many Internet services, you can cancel your Starlink subscription anytime.
It does not come with a contract, so you won’t have to worry about additional fines and fees.
But, if you want to leave the service, here’s a quick guide to cancel it.
- Starlink subscriptions renew automatically.
- You can try out Starlink with a trial subscription.
- You’ll need to manually cancel your trial subscription at least 24 hours before it ends.
We have made it super easy for you to cancel your Starlink subscription. Simply follow the steps below.
The great thing about subscribing to Starlink is that you’ll be able to pay for it using several ways.
Like other subscriptions, you can sign up straight from the Google Play Store. This makes the process easier and a lot more convenient.
Remember that uninstalling or deleting the Starlink app won’t cancel your service. If you forget about it, you’ll continue to pay for it monthly.
We recommend you always double-check apps that allow you to pay for subscriptions so you don’t leave them active.
Here’s how to cancel your Starlink subscription on your Android device:
- Open Google Play Store on your phone.
- Go to Menu and tap on Subscriptions.
- Select the Starlink subscription you want to cancel.
- Choose Cancel Subscription.
- Wait for the confirmation that your subscription has been successfully canceled.
Note: Your subscription will be canceled when your billing cycle ends.
Method #2: How to Cancel Starlink on Your iOS Device
Canceling your Starlink subscription has never been easier. You can do it on any device, including your iPhone or iPad.
Since you signed up and paid for your Starlink service via the App Store, you’ll have to cancel there.
Here’s a step-by-step guide on how to cancel the service via your iOS device:
- Open the Settings app and tap your Profile.
- Tap on Subscriptions, then tap your Apple ID.
- Sign in and scroll down to the Subscriptions button.
- Tap on the Starlink subscription.
- Tap Cancel.
Tip: If you don't see the Subscriptions tab on your profile, tap on iTunes & App Store.
You must cancel through that channel if you signed up for Starlink on their website. The rule with Starlink is that you simply need to cancel wherever your subscription is.
Using their website is one of the quickest ways to sign up for their service.
As long as you have access to their website, whether you’re using a computer or a phone, you should be able to cancel your account successfully.
Here’s how to cancel Starlink on their website:
- Go to Starlink.com to access their website and sign in.
- Go to the Your Starlink section.
- Select the subscription you want to cancel.
- Click on Manage.
- Choose Cancel Service.
Note: If you want to return your Starlink equipment, make sure to click on the box that says you would like to return your hardware.
Since Elon Musk essentially started both PayPal and Starlink, it makes sense that you’re able to pay your subscription through it.
After completing a payment on PayPal, your subscription will also appear there. You can cancel through the channel you signed up for, Starlink or PayPal.
You can also cancel your other Starlink subscriptions. Subaru has a partnership with Starlink that allows you to use the service with their cars.
You can also sign up for that on PayPal. If you want to know how to cancel Subaru Starlink and other subscriptions on PayPal, here is how you can do it:
- Log in to your PayPal account.
- Go to Settings, then select Payments.
- Choose Manage Automatic Payments.
- Look for Starlink or SpaceX.
- Click on Cancel Automatic Payments.
Note: Check your email for confirmation to ensure your subscription is canceled.
After canceling your service, you do have a choice of returning their equipment.
There’s a way to store or stow your Starlink gear properly. Not doing so can cause damage, affecting your refund later.
Before sending the equipment back to Starlink, you must follow these steps closely to successfully return the equipment and get the most out of your equipment refund.
Here’s how to stow your Starlink:
- Open the Starlink app on your phone.
- Tap on Settings.
- Find the Starlink Actions tab.
- Click on Stow.
Note: After putting your Starlink into Stow Mode, you’ll want to check the dish as it should fold up for easy storage.
You need to consider a few things before returning your Starlink equipment.
The first one is that you’re only entitled to a full refund if you return the gear within 30 days from the date of your purchase.
You can also get a partial refund if you return it within 12 months.
Now that you know what to expect when you return your Starlink kit, you can decide whether you want to keep it or not.
It’s important that you pack these up well, as the condition of the equipment will determine their refund value.
Here’s how to return your Starlink equipment:
- After canceling, expect to get an email with the return label.
- Pack the gear in their original boxes.
- Return the dish, mount, router, power cords, and ethernet cable.
- Seal the box properly, preferably with duct tape.
- Put the return label and drop it off at any FedEx or DHL locations.
Note: It usually takes up to 3 days for them to receive your equipment and up to 10 days to process your refund.
Canceling your Starlink subscription is quick and easy!
If you’re canceling your service from a channel that’s not the Starlink website, you’ll need to contact their customer support to process your equipment return and refund.
They’ll be able to help you with your return label so you can drop off your kit right away.
Read Next: Why Does My WiFi Speed Fluctuate So Much?
Now that you know how to cancel your Starlink subscription, you should be able to get it done in a matter of minutes.
Know where your subscription is and follow these steps so you’ll be able to cancel your subscription without all the trouble.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.