If you are changing your internet service provider, you may want to know how to cancel Shaw without penalty.
There are many reasons you may want to cancel your Shaw account. Top of the list is the cost.
If you feel that your subscription has become way too expensive for your liking, you can cancel it.
So, is it possible to evade Shaw cancellation fees?
To cancel Shaw without penalty, you have to end your contract within the trial period. After the trial period, you can only cancel Shaw without paying if Shaw fails to deliver the services.
Even so, there are a few ways you can evade paying Shaw cancellation penalties.
To find out more about canceling Shaw services without paying, keep on reading.
Can You Cancel Shaw Without Paying
When you get into a contract with Shaw, you must understand the terms and conditions. Each contract may have some differences in terms.
To cancel Shaw contract, you must fulfill all the conditions on your contract paper. Thankfully, most of the conditions on all Shaw contracts are Similar.
We will highlight some of the conditions here that you must fulfill to cancel a contract.
Conditions for Canceling Shaw Contracts:
- After the trial period, all contract cancellations are subject to a 30 days notice. In other words, if you have an active contract you must give the notice to cancel it.
- You may cancel your contract without paying any early cancellation charges. However, you will be required to clear any outstanding fees on your contract.
- If you choose to cancel your contract with Shaw, you must also return all rentals to the company.
- Canceling your Shaw contract also means closing your Shaw account. This will result in losing your Shaw email.
- If you have to retain your Shaw email, you have to retain the account.
Note: The only way to keep your Shaw email account is by retaining the account and downgrading to the email-only package.
Situations When You Can Cancel Shaw Contract Without Paying
When it comes to Shaw contract cancellation, there are just a handful of situations when you can cancel without paying.
In most of the other situations, you will have to either clear your outstanding fees or pay early cancellation penalties.
Solution #1 Cancel Within the Trial Period
The first situation where you are allowed to cancel the Shaw contract without paying is during the trial period.
When you sign up for the Shaw contract, you will be given a grace period of 10 days.
Within this period, you will be allowed to cancel your contract absolutely free of charge. As a matter of fact, you are entitled to a full refund.
If you cancel the Shaw contract within 10 days
- You can return the Shaw equipment in exchange for better equipment.
- You can return all Shaw equipment in exchange for your full or partial amount.
- You can cancel your Shaw contract without paying any penalty
To be able to cancel the contract, you will have to package all Shaw rental equipment and deliver it to the point of purchase.
Alternatively, you can cancel the contract from My Shaw account and send the equipment.
Solution #2 Shaw Goods Not Received Within 30 Days
The other situation where you are allowed to cancel the contract without paying is when you fail to receive your equipment in time.
If you made a purchase online, you have to go through your contract terms.
From the time you receive your contract agreement, you should count up to 30 days.
If you do not receive your equipment within 30 days from the stated day, you are free to cancel the Shaw contract without charges.
Conditions to cancel Shaw without charges
- To be able to cancel your service, you should not accept delivery if it is made later
- If you accept a delivery even after 30 days, you will lose your ability to cancel the plan
Solution #3 Cancel if Service Is Poor or Inconsistent
The last option you may consider to cancel Shaw without paying is the quality of service.
If you live in a location where the Shaw connection is too poor, you could ask them to cancel your service.
However, your reasons should be strong beyond a reasonable doubt.
Further, this option is only possible based on Shaw’s goodwill. Otherwise, you may have to go the legal way to compel Shaw to cancel your plan.
How to Cancel Shaw Without Penalty From Your Account
While it is technically not possible to cancel Shaw without penalty, you can end Shaw’s services. You can simply log in to your Shaw account and select to end service.
It is important to note that the service will be terminated one month from the time you end it.
If you want to end Shaw’s services on May 2nd, you should issue notice on April 2nd. Within this period, your cancellation will be treated as a notice.
How to cancel your account:
- Log in to My Shaw account
- If you do not have a Shaw account visit Shaw.ca/myaccount to register for one.
- Once you log in click on Billing and Payment
- Select Cancel Service
- You will be asked to confirm the cancellation
- After confirming, your Shaw Internet services will be canceled
Note: You may be charged an extra fee for early termination. Usually, you will be charged if you terminate your services before starting halfway through your contract period.
What is an Early Cancelation Fee
An early termination fee is an amount charged to a client for opting out of a contract earlier than agreed.
The amount charged in this case is usually paid for inconveniences and damages.
The inconveniences they account for include:
- Shaw equipment installation and uninstallation charges
- Shaw equipment degradation over time of use
- Shaw operational inconveniences
These charges are usually applied based on a contract. The value of your contract and the date of cancellation matter.
As a matter of fact, in some situations, you may not be charged anything. To avoid early termination fees, wait until you are halfway through your contract to cancel.
Am I Allowed to Downgrade Shaw Package
When you downgrade a Shaw contract, you are regarded as a person who has terminated a contract.
In some situations, you may be allowed to downgrade without consequences. However, you will most likely be charged an early termination fee if you choose to downgrade.
If you choose to downgrade halfway through your contract, you may not be charged.
You should weigh the cost of downgrading over the cost of canceling entirely.
If downgrading will cost you too much, you may choose to end the contract entirely.
How Does Contract Cancelation Affect Shaw Equipment
Any time you cancel a Shaw contract, you will be obligated to return Shaw rentals.
There are many Shaw devices that are classified as rentals. They include routers, modems and other home devices.
Whenever you get into a Shaw contract, inquire whether your equipment is a rental or not.
There are three scenarios that surround canceling contracts with Shaw rentals. In either case, you have to return your rental to Shaw.
How to deal with Shaw rental equipment:
✅ If you cancel the Shaw contract before it ends, you must return the equipment. On top of it, you will be charged an early termination fee.
✅ If you cancel Shaw at the end of your contract, you have to return your equipment. However, you do not have to pay any fees.
✅ If you cancel the Shaw contract in any situation and fail to return rental equipment, you will be charged a late return fee
Note: All Shaw rental equipment is returned within 30 days of canceling your contract. Failure to return this equipment will attract a late return fee of $150.
You now have an answer for how to cancel Shaw without penalty. While there are several ways you can cancel Shaw without paying, it is largely complicated.
In most instances, you will have to pay a small fee to end your contract.
Read Next: Shaw Cable Troubleshooting No Signal Complete Guide
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.