If you are looking for Shaw cable troubleshooting no signal then you’re at the best place possible.
This post is rich in solution methods specifically gathered for signal issues on the Shaw cable box so if you’ve got that problem, keep reading!
To resolve your Shaw cable box no signal issue you can try hooking up your TV with different cables until you realize if it’s a cable fault. Next, you can restart the entire setup and inspect for hardware damage. Lastly, you can factory reset your cable box and if you want to take one step further, reset even your TV.
If you’re not familiar with how some of these recommendations are done, next we’ll be discussing just that so let’s jump right in!
Before you can Shaw direct troubleshooting no signal, you must get to know the potential causes a little better.
Sometimes the no signal screen could be caused by maintenance with your service providers so if you’ve got such a concern, it’s best to reach out first.
Let’s exclude this possibility for the moment and take a look at what else might have gone wrong with your Shaw cable box.
1. Insufficient Power
If the issue appears after a power outage or your configuration experienced a power surge, there is a possibility of a faulty cable, input or outlet.
2. An Issue With TV Input
When your TV’s input is not set up correctly, the Shaw cable box will say “no signal” when turned on.
3. HDMI Cable
A potential malfunction with your HDMI cable might as well result in no signal output from your Shaw cable box.
4. Memory Failure
If the memory stick of your Shaw cable box got overfilled, the device might start giving errors and you will have to reset it.
5. Hardware Malfunction
At last, if you damage the hardware of the cable box, it is possible that it will no longer have the ability to scan for signals.
Your problem is most likely related to one of the above-described causes. Next, we’ll be discussing ALL solutions against lost signals on the Shaw cable box.
Shaw Cable Troubleshooting No Signal – Easy Solutions
Once you’ve got a basic idea of what you’ll be dealing with, you can start trying our solutions.
We recommend following them in the order they are listed and check for a signal upon completing a step.
The very first thing to do would be to inspect the connection between your digital box and TV.
Depending on the type of connection you’ve established between your cable box and TV, you will have to check the cable:
- Ensure the cable that connects your cable box and TV is tightly plugged and secured.
- Check if the cable has any hardware damage or it is being twisted/under pressure.
- Inspect the cable’s both end connectors for damage.
- Test the cables on another device (if possible).
Another thing you can try is to switch the main (cable box to TV) cable ends and then try again. If there is no signal and you think that the cables are not responsible, let’s do a hard reset.
Note: If you’re concerned about your cable functionality, you can also use HDMI, Coaxial cable, Components cable or RCA to hook up your Shaw to your TV.
By hard resetting your cable box, discharge the electricity within the device and possibly fix some side issues as well.
If you don’t know how a hard reset is done, you can follow these tips:
- Turn off your cable box.
- Unplug the power adapter from the power source.
- Wait for several minutes for the electricity to drain.
- Once done, re-attach the power adapter and turn on your cable box.
Note: Try plugging your cable box into a different power outlet or use a wall outlet in case you have the device connected to a power strip or divider.
Power strips or dividers can develop issues over time, so make sure to use a wall outlet for your digital box.
When Shaw cable no signal troubleshooting doesn’t seem to make any difference then perhaps you may have chosen the wrong input for your cable box.
Depending on the type of cable connection you’re using, you have to select the corresponding input when viewing your TV’ sources:
1. For an HDMI type of connection, ensure you’ve selected input under the name of HDMI 1,2,3,4 or side.
2. For coaxial cables, your TV must be set to a TV or cable source. It must also be on Channel 03 for the coaxial connection to work.
3. For Component cables, you must have set the input on your TV to Component1, Component2, Colour Stream 1 and so on.
4. For RCA/Composite cables to work, you must have the input on your TV set to Video1, Video2, Video3 and AV1, Av2, AV3 depending on the colour of the cable
If you’re certain that you have selected the correct input where your digital box is plugged in, but there is still no signal, proceed with our next solution.
If nothing has helped so far, then you should 30-30-30 reset your TV.
This sequence reset will help if there is anything wrong with the TV’s firmware and provide a clean boot on which you can test for signal.
Here is how to 30-30-30 reset your TV:
- Hold the power button of your TV for 30 seconds.
- Unplug the power adapter for 30 seconds.
- Plug the power adapter in and simultaneously hold the power button for the final 30 seconds.
Once done with that, let your TV reboot for a couple of minutes and test out the signal on your cable box.
If nothing works so far, then your last solution would be to factory reset your Shaw cable box.
You will be able to customize which features and databases to erase, but we recommended selecting ALL of them so you could perform a clean reset.
Here is how to factory reset your Shaw cable box:
- Go to the Options of your Shaw.
- Head to the System erases tab.
- Go to Reset To Default.
- On the top of the screen, click on Select All.
- Click the OK button on thebottomof your screen.
- Confirm the process and wait.
Once you’ve initiated the reset, it shouldn’t take longer than 10 or 15 minutes, depending on how much data your cable box is erasing.
Make sure your Shaw digital cable box won’t go through any outages during the reset or this might brick the device and you will have to deliver it for a repair.
To fix no signal error message on Shaw digital box, first hard reset your cable box and 30-30-30 reset your TV. Check if the wiring is correct, ensure you’re using the correct input and finally factory reset your cable box.
Read Next: Why Does My TV Turn On By Itself?
If our Shaw cable troubleshooting no signal guide was enough to solve the issue, then you can perform the same solutions on other devices that have no signal to each other.
In case the problem you are experiencing is still there, you can reach out to Shaw customer service for additional help.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.