It’s important to know how to cancel Hum by Verizon so you can simply do it when you don’t need Hum anymore.
According to their official site, you can cancel your Hum subscription by calling Hum customer support at (800) 711-5800. However, if you don’t want to call that number, you can still cancel your Hum subscription.
Other than Customer support, you have three more options to cancel your Hum subscription. You can cancel it on your iPhone or Android. You can also use a web browser to cancel Hum by Verizon on your Mac or Windows computer.
Even though Verizon allows you to cancel the Hum subscription online, you still have a contract with the company.
Plus, there are initial termination fees that you’ll need to pay. On average, this fee is around $350 through the first 6 months of service.
Why You May need to Cancel Hum
Let’s start with the basics; why you may need to cancel Hum services. Well, there are numerous reasons that can lead to this decision, including:
Tight Budget
One of the most common reasons why users cancel their Hum subscription is that they are on a tight budget.
Ups and downs come in life. So, canceling your Hum subscription is by far the easiest obligation to put on hold.
Unnecessary Expensive
Hum by Verizon is definitely for car owners. If for some reason, you don’t have your vehicle around you, this subscription is just an unnecessary expense for you.
Termination of Contract
By starting your Hum subscription in the first place, you will sign a contract with Verizon. According to this contract, you are getting Hum services for at least two years.
If you don’t like their services anymore and the contract duration is over, you can simply cancel your subscription.
If your contract duration is not over, you can still cancel your Hum subscription. However, in this case, you will have to pay a cancellation frees as a breach of contract.
How to Cancel Hum by Verizon – Methods
Hum by Verizon is a life-saving service. This service uses OBD – On Board Diagnostic – that allows you to monitor your cat’s performance in real-time.
Hum also provides roadside assistance, maintenance reminders, live help and more to their members.
However, sometimes, you may need to cancel this service. Regardless of the reason, with this guide, you will learn how to cancel Hum service by Verizon in easy steps:
Method #1 Cancel Via Website
You will need to follow this method if you have subscribed to Hum through their official website.
While in most cases, Hum uses Apple Pay and PayPal as a payment method, in some rare cases, it might accept other payment providers.
If you have subscribed through other payment providers, you’ll need to cancel your subscription via their website.
Follow these steps to cancel Hum via website:
- Open a Web Browser
- Login to Hum: GPS Family Locator’s Official website
- Go to your “Account Info”
- Find “Payment Options”
- Reach Out to your Payment Provider
What do you mean by “reach out to your payment provider”? Well, unlike PayPal and Apple Pay, most providers do not allow you to cancel your payments from a specific app.
If that’s the case with you, you’ll need to cancel your Hum services manually.
Tip: If you are unable to find your payment provider, you can contact Verizon Connect Inc. As Verizon is the owner of Hum service, they will surely help you out with this problem.
Method #2 Cancel on Android
It’s important to know that deleting your Hum app from your Android device won’t cancel your subscription.
To save your money, you’ll need to cancel it manually.
Follow this step-by-step guide to cancel your Hum by Verizon service on Android devices:
- Go to the “Google Play Store” app
- Click on your “Profile Picture”
- Select “Payment and Subscriptions”
- Go to “Subscriptions” and select “Hum by Verizon”
- Click on Cancel
Once you cancel your Hum subscriptions through Google Play Store, you are free to uninstall the app.
This approach will completely cancel your Hum service, and you won’t be charged anything in the future.
Note: To terminate your Hum subscription on Android, you must cancel it first and then uninstall the app.
By canceling your services through this approach, it won’t be renewed anymore.
Method #3 Cancel On iPhone
For Hum users who have started their Hum service through Apply Pay, this approach is most convenient.
For this method, all you need is two things: an iOS device and a stable internet connection.
To cancel Hum by Verizon on iPhone, follow these steps:
- Go to the “Settings” app
- Click on your “Name”
- Locate the “Subscription” tab
- Sign in with your Apple ID and password
- Select “Hum” and tap on “Cancel”
That’s it. With these simple steps, your Hum subscription will be canceled through your iPhone.
However, to confirm it, you can go to the “Subscription” tab. If there is no “Cancel Subscription” button for Hum, then it is canceled already.
Note: This method will only work for you if you have subscribed to your service through Apple Pay. Otherwise, you’ll need to follow the following method.
Read Next: Why is Verizon Hum Causing Car Problems? (Fix Guide)
Frequently Asked Questions – FAQs
What Happens If You Unplug Hum By Verizon?
Unplugging your Hum OBD reader won’t cancel your subscription. Your gadget will go into “low power mode” to work for a longer period.
However, if you don’t plug it back in, the app will send a notification to your phone after 10 days.
Does Hum Offer Roadside Assistance?
Hum has partnered with “Signature Motor Club,” which offers push-button access to roadside assistance.
This service provides assistance for numerous car problems, such as dead batteries, flat tires and more.
Is Hum A Tracking Device?
Hum charges $15 per month for their services. This service contains two gadgets: a visor for a hands-free unit and the OBD reader.
Along with these, this product also offers a smartphone app that provides stolen vehicle tracking, emergency roadside assistance, and vehicle health monitoring.
Does Hum By Verizon Come With Wifi?
Hum× takes roadside entertainment to the next level. With this gadget, you can convert your vehicle into a WiFi hotspot.
This device allows you to connect more than 10 devices at a time, providing internet for games, surf, and streaming on the road.
Final Thoughts
It’s important to note that both Hum+ and Humx come with numerous useful features, including auto health, safety score, vehicle location, roadside assistance, and vehicle diagnostics.
However, the Humx is an upgraded version that includes some additional functions, including number share, in-vehicle WiFi and a Bluetooth speaker.
Thus, you can cancel your Hum subscription by calling Hum customer support at (800) 711-5800. However, if you don’t want to waste your precious time on a phone call, you can cancel your subscription via their website or iPhone and Android devices.
With this ultimate guide, you have surely learned how to cancel Hum by Verizon. If you are on a tight budget or don’t have your vehicle around you anymore, canceling your Hum subscription is surely a rational decision.
You can follow the above-mentioned methods or call Hum customer support to cancel your Hum subscription in no time.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.