If your Verizon hum causing car problems, here you’ll learn why, and all possible ways to solve the problem.
Verizon hum could sometimes drain your car battery or interfere with the engine management system.
It could also turn on your warning lights or mess with the transmission.
Verizon hum sometimes causes car issues, because of the OBD connector. The OBD (Onboard Diagnostic Reader), is really sensitive to voltage and connected to the engine management system. Any addition or subtraction in the voltage can seriously affect the performance of some car components.
For 2021, the well-known Verizon hum issues are related to Ford and Nissan transmission.
If you’re having a different model car, that does not mean that your car could not be affected.
Keep reading to find out possible ways to solve or prevent any problems using Version hum.
How To Fix When Verizon Hum Causing Car Problems?
You’re here probably because you’re experiencing an issue with your car, recently after you’ve installed Verizon hum.
Well, the problem might not necessarily be related to the Verizon hum, instead, it could be something else.
This is why we’re going to start our step-by-step guide by identifying the problem.
Step #1 Unplug The Verizon Hum OBD Connector
The OBD connector is the plug-in device, under the steering wheel. It’s the base station of the Verizon hum equipment and it is connected to the onboard reader.
Follow the steps to prevent any further complications with your car:
- Turn OFF the car.
- Pull the key out.
- Locate the OBD II port.
- Unplug the Verizon hum connector.
- Turn ON your car.
- Test for the problem.
Regardless of what your problem is, without the Verizon hum OBD connector, the issue would be gone.
Unless the problem is not related to the Verizon hum at all. Depending on the outcome of this step, proceed accordingly.
Step #2 Install Verizon Hum Correctly
The next step would be to re-install the Verizon hum the correct way and check if the problem would be there.
Follow the steps below to establish the equipment properly:
- Create an account (if you don’t have one).
- Download the hum application from the App Store or Google Play.
- Make sure your car is OFF, with the key out!
- Plug the ODB connector into the ODB II port of your car.
- Clip your speaker to the car visor.
- Go for a ride, to activate the device.
If you didn’t install the device this way, there is a chance that something went wrong. Especially if you plug the OBD connector while the motor is running.
Step #3 Clear Hum Connectors
As mentioned before, the OBD port is connected to your engine management system and is responsible for delivering track information to Verizon.
However, it is extremely sensitive to voltage and if the connector is loose or there is something stuck inside it can disrupt the performance.
Your car battery might die overnight, or your onboard lights might turn on or refuse to turn off. Either way, you’ll need to clean the connector and make sure the connection is secure.
Take an ear stick, for example, and reach into the pins on both the connector and the port. Then reconnect the hum connector to the OBD port and turn on your car.
Check if the problem is still there.
Step #4 Call Hum Customer Service
Since the OBD connector is the only Verizon equipment that actually interacts with your car, the only problem that can occur would be related to it.
If you’re installing it properly and there is nothing blocking the connection, then the problem would be related to something more serious.
To determine whether the issue is from the Verizon hum or your car you should contact the support team at 1-800-711-5800.
Reach out, describe your problem, and ask for assistance. If your problem had appeared for other people that reached the support team they would be able to help you.
Will The Verizon Hum Causing Car Problems?
While some Verizon hum users have been experiencing issues, others report that the device had been working fine for years.
As far as we can tell, here are some car models that we’ve found people stating that there were no issues with:
- Subaru
- BMW
- Audi
- Tesla
For other models, we cannot guarantee there is no reported information. What we can tell is that the OBD connector is not designed for constant monitoring. It is designed for inspection when necessary.
The automakers do not care about 3rd party devices, therefore there is no guarantee that it will even work.
To fix any car problems related to the Verizon hum you would need to install the device the proper way. If that does not work, then you should check if the connector is dirty and if possible clean the pins on both sides. Lastly, you should contact hum support for more help.
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Bottom Line:
Now when you know why Verizon hum causing car problems, you may stop using it, unless you’re confident that the problem is not related to it.
Many car models have similar issues and in 90% of the cases, the problem is because the car model is not suitable.
In other words, it’s not made for a 3rd party device of this nature.
The best you can do is to contact the hum support team and discuss your specific case. With a little luck, it might turn out to be something that’s easy to fix.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.