Have you decided to switch carriers and want to know how to activate iPhone on Xfinity Mobile? We have the complete guide you’re looking for!
Xfinity Mobile makes it absolutely easy for you to switch to their network.
They don’t have strict requirements, and as long as you have what they need, you’ll be able to activate your SIM card and account online.
To activate your iPhone on Xfinity Mobile, you’ll need to get their SIM card. As soon as it arrives in the mail, insert it into your phone to start the activation process. Go to Xfinity Mobile’s activation page and enter your account details from your previous carrier. Click the Activate button, and your account will be ready in 10 minutes.
That’s it! Activating your iPhone on Xfinity Mobile is that simple. Let’s look at some things you need to have so the process won’t take longer than expected.
What You Need Before Activating Your iPhone on Xfinity Mobile
Moving to Xfinity Mobile is certainly easy. However, you need to get some important information, so things go as smoothly as possible.
One of the advantages of moving to Xfinity Mobile is that you get to keep your number.
Here are the things you need to have before starting the activation process.
1. Account Information
You’re going to need your account number and PIN so you can keep your number from your previous carrier.
You’ll find this on your latest bill, or you can contact your carrier’s customer support and ask them for it.
2. Xfinity Mobile SIM
It’s important that you have received the Xfinity Mobile SIM you ordered in the mail. You’re going to need it on your phone during the activation process.
3. Phone Compatibility
You can keep your current phone or get a brand new one.
If you wish to use your phone, you’ll need to make sure it’s compatible with Xfinity Mobile’s network. A fairly modern phone should be compatible.
4. Ten Minutes of your Time
It only takes 10 minutes to activate your Xfinity Mobile account successfully. As long as you have everything you need, it shouldn’t last long.
Make sure that you have these ready before you start the activation process.
We can then move to the complete steps so you can become an Xfinity Mobile subscriber in no time.
How to Activate New iPhone Xfinity
You should have no issues activating your new iPhone to the Xfinity Mobile network.
Before diving into the steps, you want to make sure that you have everything you need.
Save your voicemails. If there are some, you want to keep as changing carriers will delete these.
Now that you’re all set, let’s get to activating your iPhone on Xfinity Mobile:
Step #1: Get Your Account Details from Your Previous Carrier
For the most part, you will want to keep your number. You know how much of a pain it is to let everyone know your new number.
The good news with Xfinity Mobile is that this is possible.
They’ll take care of the porting process, but you’ll have to let them know some key information regarding your account.
Here’s what you need to get from your current carrier:
- Your current account number.
- Transfer PIN or password for your account.
- Your current address.
Note: There’s no need to cancel your service since Xfinity Mobile will be the ones to coordinate it with your current carrier.
Step #2: Check Your Phone for Compatibility
Xfinity has a BYOD or Bring Your Own Device program for those wanting to transfer their accounts.
In order for your phone to work with Xfinity Mobile’s network, it needs to be compatible. You’ll have to check it out to make sure.
Here’s how to check your phone for compatibility:
- Go to Xfinity Mobile’s BYOD page.
- Select the type of your current phone.
- Choose your current carrier.
- Enter your phone’s IMEI number.
Tip: You can get your phone’s IMEI number by going to Settings, then General. Select About, then IMEI.
Step #3: Order Your Xfinity Mobile SIM Card
Now that you’re sure you can use your current phone and number, it’s time to move your account to Xfinity Mobile.
You’ll need to order their SIM card. You should be able to do this online and get it in the mail.
Here’s how to order your Xfinity Mobile SIM card:
- Go to Xfinity Mobile’s website.
- Navigate to the Bring Your Phone section.
- Answer the questions in Step #2.
- Order your Xfinity Mobile SIM card after you finish answering.
Pro Tip: You can also contact Xfinity Mobile’s chat support agents and ask how to get their SIM card.
Step #4: Set Up Your Device and SIM
Receiving your SIM card in the mail means that you’re roughly 10 to 15 minutes away from activating your Xfinity Mobile account.
It’s also time to swap out the SIM card on your phone for the activation process.
Here’s how to set up your new SIM card on your phone:
- Get your SIM Ejector Tool.
- Pop open the tray by inserting the tool into the hole.
- The tray should slide out.
- Remove your current SIM.
- Replace it with the one from Xfinity Mobile.
Note: Make sure not to insert the SIM Ejector Tool into the microphone at the top of your iPhone. The SIM tray is on the right side of your phone.
Step #5: Start the Activation Process
Now that you have everything ready to go, we can start the activation process.
Remember that from this point on, it only takes around 10 minutes until your Xfinity Mobile subscription is activated.
Here’s how to activate iPhone on Xfinity Mobile:
- Go to xfinitymobile.com/activate.
- Login to your Xfinity Mobile account.
- Or create an account.
- Choose the phone you would like to activate.
- Enter information from Step #1. Click on Activate.
Note: If you don’t want to transfer your existing number, simply click on I want a new number.
Step #6: Wait for the Confirmation Email
After completing the activation process, there’s only one thing you need to do, and that’s to wait.
It doesn’t take long, as you should be able to get the confirmation email within 10 minutes.
As long as you have everything sorted before you start, you should be using your Xfinity Mobile account in no time.
Here’s what you need to do to make sure you get the confirmation email:
- Go to the email you used to register to Xfinity Mobile.
- Wait for the latest email from them.
- Check the Spam folder in case the email gets saved there.
- After receiving your confirmation email, check if the details are correct.
Tip: Make sure that your phone is turned off throughout the activation process. Turn it on after you receive the confirmation email.
That’s it, and you’re done! Your Xfinity Mobile account is activated, and you’re ready to experience their high-speed 5G and 4G LTE network everywhere you go.
You can contact Xfinity Mobile customer support if you run into issues during the activation process. You also want to use the Set Up Over WiFi option for a smoother process.
Read Next: Xfinity Mobile Can’t Make Calls?
Now that you know how to activate the iPhone on Xfinity Mobile, you can prepare everything for your transfer.
After you finish the activation process, you can confirm if it says Xfinity Mobile on the carrier name on the top left of your screen.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.