Your Wyze Doorbell Pro Not Charging? (Try These Fixes!)

Your Wyze Doorbell Pro not charging, and you’re worried? Stop worrying and keep reading!

Whenever the Wyze doorbell fails to receive a charge, all functions of the unit will be temporarily disabled until further notice.

Even if Wyze Pro’s battery life tends to be between 3 and 6 months, the internal battery may sometimes develop an issue as a result of charging equipment faults.

So, here’s the quick resolution:

If your Wyze Doorbell Pro isn’t charging, reconnect the micro-USB adapter and inspect the port for obstructions.

If the fault is still there, test Wyze with alternative equipment, alter the power source, and force a factory reset on the doorbell.

Let’s get in-depth!

Why Does the Wyze Doorbell Pro Won’t Charge?

Here are the possible reasons why the Wyze doorbell isn’t receiving power:

Problem with Wyze doorbell’s charging equipment.
Insufficient power supply from the electrical outlet.
Obstructions of the doorbell’s micro-USB A/C port.
Issues with the system of the doorbell or Wyze app.
Physical malfunction with the built-in Wyze battery.

Wyze Doorbell LED Indications
LED Indicator	Meaning:
Solid Yellow LED	The Wyze Doorbell Pro is powered on and is working properly.
Flashing Yellow LED	The doorbell is waiting for a wireless connection to the network.
Flashing Yellow/Blue LED	The Wyze doorbell is currently connecting to a Wi-Fi network.
Flashing Blue LED	The doorbell is waiting for an external wireless connection.
Solid Blue LED	Your Wyze unit has successfully connected to the network.
Flashing Blue/Purple LED	Your Wyze Doorbell Pro has been recently pressed.
Solid Purple LED	The “Two-way Audio” feature has been activated on the doorbell.

Wyze Doorbell Pro LED Indications
LED Indicator	Meaning:
Solid White LED	The Wyze Doorbell Pro is currently charging and working properly.
Solid Blue LED	The Wyze Doorbell Pro has reached the maximum capacity of the battery.
Flashing Blue LED	The Wyze Doorbell Pro has activated “Live Stream” or “Event Video.”

Note: Some regular status lights may occur on your Wyze Video Doorbell Pro as well!

Wyze Doorbell Pro Not Charging – Quick Fix

Quick Tip: To access the charging port of the Wyze Doorbell Pro, loosen the security screw on the bottom of the doorbell and slide the doorbell’s faceplate up and away from the base.

1. Reconnect Wyze’s Charging Cable

There could be a fault in the connection between the charging cable and your Wyze doorbell’s micro-USB port.

That’s why the first step is to re-install the adapter’s charging cable to ensure it is properly connected to the micro-USB port on your doorbell.

If the Wyze Doorbell is already charging, unplug the micro-USB and connect it back in.
If the Wyze Doorbell is not currently charging, remove the faceplate and plug the USB.

Is the Wyze Doorbell Pro Battery Removable?

On both hard-wired and wireless doorbell installations, the battery of your Wyze Doorbell Pro is not removable.

It can only be replaced by a licensed Wyze service shop, so do not consider alternatives to purchase a brand-new battery for the doorbell.

Note: Bright blue illumination of the LED indicates that Wyze has started charging successfully.

2. Soft Reset your Wyze Doorbell

Well, before attempting anything more complex, you should “Soft” reset the Wyze doorbell by long-pressing the built-in “Power” button.

All Pro-versions of the doorbell come with a built-in power button above the charging socket, accessible once the faceplate is away from the base.

Note: Wyze’s “Power” button activates different functions based on how long it is held!

Here’s how to perform a “Soft” reset on the Wyze doorbell easily:

Uninstall the faceplate from the Wyze doorbell’s base.
Push the “micro-USB” header to cover the A/C port.
Find the “Power” button right below the charging port.
Hold the power button for approximately 10 seconds.
Let go of the button when your Wyze LED illuminates.

Note: Pressing the “Power” button once and not holding it will turn off the Wyze Doorbell Pro!

3. Check the Wyze Doorbell Adapter

The Wyze Doorbell Pro uses a micro-USB wall adapter charging cable that plugs into the rear panel of the doorbell.

The adapter uses a standard power connector to plug into a functioning outlet and refill the capacity of your doorbell’s internal battery.

To verify that the adapter is working, inspect the following connections:

The micro-USB to doorbell connection of the cable.
The micro-USB to adapter connection of your cable.
The doorbell’s A/C adapter connection to the outlet.

You can test the charging equipment of the doorbell on any other device or smartphone with a built-in micro-USB port.

If the charger does not seem to deliver power to the doorbell properly, test with an alternative micro-USB cable and then replace the power adapter with a tested one.

Is Wyze Doorbell Pro Wireless or Hard-Wired?

While the Wyze Doorbell Pro is designed to function wirelessly, it can be all-time hard-wired by re-designing the charging adapter to work as a “C” wire.

So, the hard-wired installation is more complex compared to the wireless setup of the doorbell and must preferably be done by a qualified technician.

Warning: A potential malfunction with Wyze’s charging equipment can result in battery issues!

4. Alter the Doorbell’s Power Source

If Wyze’s battery is still refusing to charge, there could be an underlying insufficiency from the electrical outlet connected to the doorbell’s charging equipment.

That’s why the next step is to alter the power source of the Wyze doorbell and see if the indicator lamp will illuminate in blue.

How to Relocate Your Wyze Doorbell Pro?

To supply the Wyze Doorbell Pro with power from an alternative outlet, disconnect the device’s adapter from the currently occupied outlet and transfer the cable.

Well, if you have hard-wired the Wyze doorbell, so it persistently stays connected, relocating the adapter may take up a greater deal of time.

In addition, ensure your charging cable is securely connected to the adapter after transferring all the equipment.

How to Test the Power Outlet’s Efficiency?

To determine if an outlet is fit to supply the Wyze Doorbell Pro with power, you should connect your smartphone’s charger to the outlet and test.

You can use any other appliance that does not consume a great amount of power to test the electrical outlet.

Notice: It is advised to test untrusted power sources with low-voltage devices/ appliances!

Wyze Doorbell Pro Not Charging? (Fix Charging Issues FAST!)