If the Eero port forwarding not working, well, you’re at the right place. In this post, we’ll cover everything you need to know about port forwarding and what might have happened.
Then you will have the best solutions available at your disposal to solve your problem in minutes.
First, make sure that the server you’ve given the port of is accessible by the network. Next, verify the port forward settings of your router and check the firewall settings. Finally, confirm the IP address settings on the client receiving communication for your router.
If everything is correctly set and working, there would be no problem with your port forwarding.
However, if you’re here then there is definitely something wrong so let’s find out what!
If the port forwarding on your Eero doesn’t seem to work, then there is a high chance you’ve messed something up back in the port settings.
The remote administration’s port must be written correctly, or your router will fail when port forwarding.
Before we jump into the solutions let’s take a look at some usual suspects:
1. Port Forwarding not Set up
Every single setting is important and if there is something that’s not set correctly, then the port forwarding will not work.
2. Firewall Issue
There is a high chance that your firewall is blocking the incoming traffic from your router redirected to the remote administration.
3. The Server is Inaccessible
It is possible that the remote server’s administration is not accessible by your router.
4. Wrong IP
Incorrectly inserted IP for your router or remote server will not allow you to port forward through your Eero.
5. Wrong WAN IP
Lastly, a wrong WAN IP address will also not allow you to port forward on your Eero device.
These are just some of the possible issues. This is why we highly recommend applying ALL of our solutions down below so you can be confident that everything is properly established.
Before we proceed, try to reboot your Eero to see if that will fix the problem.
Sometimes it’s all about a temporary glitch or bug preventing you from porting forward so restart should be the very first step.
If rebooting all services did not help, you should start with the first solution:
It is possible that you haven’t configured something correctly, so we will guide you throughout the port forwarding process on your Eero.
Follow the instructions down below to retry the port forwarding on your Eero device:
- Open the Eero app which you should already have installed.
- Go to Settings > Network and then select “Reservations & Port forwarding”.
- In this tab, add the reservation IP of the server’s administration, under the IPv4 label.
- Configure the firewall rules under the “Firewall” label.
- Assign the required permissions of the previously connected device under the label “Permissions”.
- Select an open port of your Eero and confirm the pop-up message that will appear.
- Tap on “Save” at the bottom of the page and exit the Eero app.
These are the correct settings you should have inserted in the port forwarding tab of your Eero.
Note: Double-check if you’re writing the remote administration’s IP correctly before proceeding any further.
If the remote connection isn’t reaching the WAN of the administration, you won’t be able to port forward any data through your Eero’s network.
This is why you have to verify that the connection between these two instances is intact.
Here are some steps to verify the remote connection:
- Open your Eero back and head to the Port Forwarding tab.
- Switch it back to the default port “8080”.
- Check if this port is going to be allowed by the administration.
- Switch back to the port you’re trying to port forward and then test.
If the administration is receiving data from the default port, but not the one you’re trying to port forward in the first place, then perhaps it was not written correctly.
If the Eero port forwarding is not working, maybe the IP you’re using on your destination device isn’t reachable by the source device, your router.
This can occur if the source device’s IP isn’t publically accessible by other members of the network.
To learn the public IP address of your source device, you can write “What’s My Public IP Address” in the Google search field.
This would be the IP that the internet will discover for your device and this is the IP you must insert in your Eero app, under the IPv4 field.
Once you have updated the IP address of your destination device, retry the port forwarding and determine if the issue has been fixed now.
If the ports you’re trying to port forward aren’t open on your client’s side, the process won’t work.
We suggest testing the connection locally. If for instance, your destination device is a PC, there is an easy way to verify if the port forwarding reaches.
Here is how to verify the ports on the client locally:
- We suggest testing out the ports on the client using Remote Desktop (RDP).
- Open the Remote Desktop feature on your Windows and insert the WAN IP of the other local device.
- In the meantime, make sure the other PC from your LAN network is up and running.
If the RDP didn’t connect to your local device, you must make sure that the ports on your Eero are open.
You can do that by enabling them in the smartphone app and re-inserting the required credentials.
At this point, the issue is most likely not with the port forwarding settings of your Eero.
It is possible that your client device (remote administration) has been given the wrong credentials.
This is why we suggest re-inserting the TCP/IP information on the client of interest to double-check the connectivity:
- On your client, make sure you’re writing a valid IP address or subnet mask in the port forwarding settings.
- Set the default gateway to your Eero’s LAN interface.
- Save the changes and close the settings tab.
Now try port forwarding to the client again and check if the issue still persists.
At last, if nothing worked so far, perhaps the firewall on your client’s Windows is blocking the local connection.
We suggest turning off the feature for good and then trying port forwarding.
To turn off your public, local, and network firewall, follow these steps:
- Go to the “Update & Security” tab in your Windows settings.
- Select your network profile.
- Under Microsoft defender, tap the slider to turn off the firewall.
- Repeat for each layer of your Firewall. (Public, local, and network).
Once you’re done turning off the firewall, check if the port forwarding would work now.
If it doesn’t work, we suggest turning on the public firewall for security measures.
To fix the port forwarding on Eero, make sure the TCP/IP information on the client is correct. Disable the firewall and check if the ports are open in the Eero app. Lastly, make sure the client’s IP address is public.
Read Next: Why Is My Eero Blinking White? How to Fix?
After learning why Eero port forwarding not working, we hope you will be able to fix the issue following our solutions.
After all, the easiest outcome of this situation is to contact Eero customer service and ask for help. They would investigate and help you solve any problems if related to Eero.