You’re all prepared to go on vacation, then suddenly you wonder, “Does Xfinity Mobile work in Mexico?”
We have everything you need to know so you can use your phone in Mexico!
There are more than 21 million Americans that travel to Mexico every year.
You can imagine the need to be able to use US carriers like Xfinity Mobile in Mexico.
Spoiler alert: You can! Here’s everything you need to know.
Does Xfinity Mobile work in Mexico?
Absolutely! In fact, you can use it in over 200 countries around the world. All you need to do is activate International Roaming by calling Xfinity Mobile. Then, you can also activate the roaming feature on your phone. Just make sure to do it before you leave.
Xfinity Mobile supports roaming in over 200 countries, including Mexico and Canada.
If you have an Xfinity Mobile phone and subscription, you should be able to use it just like you’re in the US.
Their partners allow you to use their signals to have a seamless mobile experience.
Whether traveling for business or on vacation in Mexico, you’ll be able to make calls, send texts, and use the internet just like you’re in the US.
This way, you don’t have to get a local SIM and figure out the carrier’s settings.
Alert: Yes, you can use your Xfinity phone in Mexico!
Now before you board that plane or cross the border to Mexico, there are a few things you need to consider.
Yes, you can use Xfinity Mobile in Mexico, but it’s not automatic. You’ll need to do a couple of things to make sure you can call, text, and use the internet.
Let’s look closer before you pack your bags and leave for Mexico.
1. Check Coverage Areas
You should have no issues when it comes to your Xfinity Mobile coverage. As long as you’re headed to the city and vacation spots, you can use your phone without running into issues.
2. Know The Rates
The only difference when you’re in a country like Mexico versus the US is the rates. It’s going to be different, but you’re going to have options.
3. Activate International Roaming
If this is your first time traveling abroad, you need to activate roaming with Xfinity Mobile.
4. Enable Roaming On Your Device
After getting it up and running with Xfinity Mobile, you’ll also need to activate it on your phone.
That’s it! You can now get everything prepared before leaving for Mexico.
We know you’re excited to finally get some time off from work and looking to get your dose of sun and sand.
However, simply bringing your phone across the border will not cut it.
If you do it, you will have a hard time using your phone and contacting friends and family in the US.
You’ll need to activate International Roaming to use your Xfinity Mobile in Mexico.
It’s a way to get your phone ready to use the signal of Xfinity Mobile’s partner carriers in Mexico.
Here are the steps you need to take to activate International Roaming with Xfinity Mobile:
The first thing you need to do is to activate International Roaming with your carrier. In this case, it’s Xfinity Mobile, and they will gladly offer you this service.
This feature supports up to 200 countries, including Mexico. So if you’re headed down south, you should have no problems.
Here’s how to activate this service with your carrier:
- If you have previously activated roaming, there’s no need to contact Xfinity Mobile.
- Call Xfinity Mobile customer support.
- Ask them to enable international data roaming.
- You can also chat with Xfinity Assistant to activate roaming.
- You need to pay at least a billing cycle to activate roaming.
Note: Make sure to do this step before you leave the US. If you don’t activate roaming, you will only be able to make calls and send messages.
The next step you will need to take after talking to Xfinity Mobile would be to prepare your device. You can do this by turning on your phone’s roaming features.
Doing this should allow your phone to connect to the network of local carriers in Mexico and other countries.
Here’s how to turn on roaming on your device:
For Apple devices:
- Go to your phone’s Settings.
- Select Cellular.
- Tap on Cellular Data Options.
- Toggle the Data Roaming switch to the ON position.
For Android devices:
- Open your phone’s Settings.
- Select Network & Internet.
- Choose Mobile Network.
- Switch on Roaming.
- Tap on Confirm Charges.
For Samsung devices:
- Navigate to your phone’s Settings.
- Go to Connections.
- Select Mobile Networks.
- Tap on Data Roaming.
- Toggle ON to enable data roaming services.
Note: After arriving at your destination, make sure that your phone can connect to the local carriers.
The experience of using your Xfinity phone in Mexico should be similar to how it is in the US.
The only difference would be that your call, text, and data usage are going to be charged extra.
You do have a couple of options when it comes to rates, so let’s explore that.
Your default option would be to pay as you go. Of course, you can take advantage of free public WiFis to use the internet without incurring additional fees.
However, this option can give you peace of mind, especially if you’re on the road.
With pay-as-you-go, you will get charged for every call, text, or data use. The rates here can also vary between countries. So, be prepared to pay extra whenever you’re traveling abroad.
Here is the Pay as you Go rates for Mexico:
- Calls: $0.10 per minute
- Messages: $0.10 per message
- Data: $0.05 per MB
Another option you have whenever you’re traveling abroad is the Global Travel Pass.
It allows you to pay a flat fee for calls, texts, and data. If you’re in Mexico, you will only be charged $5 per day for unlimited calls and texts and 512 MB of LTE data.
What you get with Global Travel Pass in Mexico:
For $5 per day:
- Unlimited Calls
- Unlimited Texts
- Up to 512 MB of data at LTE speeds
You can exceed 512 MB of data daily, but it will be throttled to 2G speeds.
Note: The Global Travel Pass does not cover use on cruise ships and planes.
Read Next: Xfinity Mobile Not Receiving Calls?
Now that you know the answer to “Does Xfinity Mobile work in Mexico?”, you can travel knowing that you’re not going to miss out on many things.
You’ll be able to use your phone in Mexico and enjoy reasonable rates so you can call and text friends, family, and even colleagues.
You can contact their customer support hotline if you run into issues with your Xfinity Mobile roaming services while in Mexico.
Reach them at +1-720-728-5462 for free so that they can assist you with your problems.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.