Your Dish Remote won’t turn off TV? You’re at the right place!
The same type of problem has been observed for quite a while from the Dish community and luckily to that, we’ve been able to construct our guide!
We’ve included the most helpful solutions we and the users could find and provided them all to you further in the post!
To fix when Dish Remote won’t turn off your TV, troubleshoot the remote and then check the settings of your TV. After that, program the remote to your TV again, using the Dish receiver, and perform a Factory Reset on the cable box to fix the problem.
Here’s what could cause the problem with your Dish Remote and receiver!
Why Won’t My Dish Remote Turn My TV Off?
Many things could be causing the problem with the Dish Remote and TV connectivity. It’s worth mentioning that the remote itself could be the fault for your problem.
The problem can vary from battery-related issues, all the way to interference and distance-related trouble.
Let’s find out about the problem with your Dish Remote and TV’s causes:
- Battery/Functionality-Related issues with the Remote
- Programming Troubles with the Remote
- Inappropriate TV Settings
- Issues with the Receiver’s Configuration
- Outages from Dish or the Receiver
There we’ve gone through most of the common suspects for the problem you’re experiencing.
Those were the most frequently reported reasons for this problem, from the Dish community that could have an impact on your setup.
Let’s proceed with the guide now and learn how to troubleshoot your setup effectively!
What to Do When Dish Remote Won’t Turn Off TV?
Keep in mind that most of our solutions require having a Dish Receiver.
The only way to make your Dish receiver and TV shut down simultaneously, is through the TV box’ settings.
You could still use a standalone Dish with your TV, but if you don’t have a receiver, the remote will only control the TV and nothing else.
Let’s jump into the guide!
Method #1 Reprogram the Remote
Assuming you’ve already figured out what our first solution would be, you’ll have to Reprogram the Dish Remote, in case you’ve done something incorrectly.
During the programming of your Dish remote to the TV, you’ll have to select the correct brand of the associated TV and must wait until all TV codes are tested.
Doing anything prematurely during the setup may prevent the Dish remote from connecting to the TV.
Follow these instructions to reprogram the remote:
- Open your Dish Receiver Settings.
- Select the “Remote Control” tab.
- Choose the desired TV device.
- Press on “TV Pairing Wizard”.
- Select the brand of your TV.
- Wait for the Dish receiver to start testing TV codes.
- You’ll be let know whether the process was successful or not.
Tip: Test the programming is done by pressing the Volume + button on your Dish Remote.
Method #2 Configure TV’ Settings/Hardware
In this method, we’ll be going all over your TV, to make sure you’ve given no way for functionality troubles to take place.
We’ve provided you with inspection instructions for both the hardware and the software setup of the TV, in a combined manner.
Let’s begin with a software inspection of the associated TV device:
Software TV Inspection/troubleshooting:
- Update the Firmware of your TV (Settings > Firmware > “Update”)
- Check the Remote Settings (ensure that only the Dish Remote is connected)
- Detach External Devices (third-party devices could cause functionality troubles)
Hardware TV Inspection/troubleshooting:
- Power Cycle the TV (unplug the TV from the power for around 5 minutes)
- Clean the TV’s “Eye” (make sure that the contact point of the TV is clean)
- Unstuck the Power Button (inspect/clean the power button of the TV)
Make sure you’ve tried our instructions specialized for both hardware and software troubleshooting before proceeding with our next solution.
Keep in mind that this remote problem could be tied up to a hardware/software issue with the TV device.
Note: Test your Dish Remote’s functionality after applying each of the steps.
Method #3 Troubleshoot the Dish Remote!
It’s possible that there is a fault with your Dish Remote, so let’s make a thorough inspection.
Note: Your Dish Remote uses two AA batteries inside of its compartment
Hard-Reset the Remote:
Place the remote with the buttons facing down and take away the battery compartment. Then eject the batteries for at least 5 minutes for the remote to fully discharge.
Clean the Remote:
Eject the batteries and use a slightly wet cloth to collect all dust and debris gathered in the remote’s compartments, and do the same for the buttons!
Replace the Remote Batteries:
Remove the batteries by taking out the cover and ejecting the old batteries. Then, place new AA batteries inside your remote and close the cover
By performing all of the following instructions, you’ll be able to address any potential issues with your Dish Remote that have occurred.
Make sure to test the device after applying each of the steps you’ve seen above, to keep track of the problem’s progression.
Note: Your remote’s front LED should react after pressing the power button!
Method #4 Manage Distance & Interference
Perhaps, the distance between your Dish Remote and TV/receiver is far too great, in order for the remote unit’s coverage to reach.
That’s why, we’ll be managing the distance in this solution, as well as addressing some obvious causes of wireless interference in your setup.
The remote must be within 10 meters range from the TV for the signal to reach!
Although 10 meters is standard, the remote may work farther than that but we cannot guarantee it. It’s all based on your setup and how the devices are positioned.
Addressing Wireless Interference:
The remote’ signal could be getting jammed due to the following reasons:
- Furniture Blocking the Signal
- The Receiver is Underneath an Obstruction
- The Leverage of the TV and Remote is not Equal
- RF Radios or Other Transmitters Nearby
One of the most often causes of interference is other wireless transmitters close to your TV or remote. They’ll be sucking up the signal and none of it will be reaching either your TV or receiver/TV box.
Note: Test your remote after going through each of the steps we’ve listed.
Method #5 Factory Reset the Dish Receiver
If nothing worked so far, then perhaps a Factory Reset on the receiver, will be able to take care of this problem.
This is our ultimate solution and it should only be applied if nothing helped so far, since there is a downside!
A Factory Reset will erase all content from your Dish Receiver!
Here’s how to perform a Factory Reset on the Dish Receiver in easy steps:
- Locate the Right-Hand Button on the receiver (situated on the front panel).
- Press and hold the Right-Hand Button along with the Volume Down Button.
- Hold both of the buttons down for 10 seconds.
- On the TV display, a “Reset Factory Defaults” message will appear.
- Select the “Confirm” option to start the Factory Reset (use Volume Down).
- Wait out the full Factory Reset sequence of the receiver.
The Factory Reset on your Dish Receiver may last for about 5 minutes. Make sure to be patient and wait out the process, free of touching the receiver’s buttons.
Alert: Interacting with the Dish Receiver may cancel the reset so beware!
Need More Help?
Well, if your dish remote still can’t turn off the receiver, perhaps you’re holding a faulty unit that requires servicing.
Well, if you have the warranty still intact, you can claim a replacement so it’s worth the shot.
Tip: Don’t forget to tell the supplier what you’ve already attempted with the remote!
Need a Replacement Remote?
In case you didn’t know, the Universal IR Remote For Dish Network is cheap and effective that will able to turn off your satellite receiver/TV. In case you still haven’t tried a universal remote, you’re missing out. Good luck!
Quick Recap:
Whenever the Dish Remote won’t turn off TV, reprogram the remote to the TV/receiver again and configure the settings of the TV.
The next step is to consider the remote/TV distance, and any interference, and lastly perform a Factory Reset on the Receiver!
In case you need more help contact the merchant/supplier and report your issue!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.