dish network troubleshooting no signal

DISH Network Troubleshooting No Signal Guide

Can’t you find the DISH network troubleshooting no signal guide online? Do you keep on encountering outdated guides and manuals?

If yes, then don’t worry! This guide will be you’re A to Z in fixing this problem! We’ll be detailing the DISH network no signal troubleshooting guide in the easiest and the simplest ways we can!

You can successfully troubleshoot this DISH TV problem by firstly checking the satellite dish that you have; is it correctly positioned? Does it look normal?

To fix Dish Network No Signal issue, check the input of your TV and see if it’s where the receiver cables are connected. Then perform a power cycle or a restart first. Should it not work, you can proceed to reset it completely.

Possible Causes of the No Signal Error on the DISH Network

causes dish network no signal

Since the provider utilizes satellite dishes for network, some of the causes would definitely come from the weather.

Fast gushing winds, heavy rain, and heavy snowfall can be the most common culprits for the no signal error.

Apart from the weather, some other customary reasons for the no signal error include:

Maintenance From DISH

DISH, just like any other provider, is not capable of maintaining their services up 100% of the time.

Maintenance activities, which are meant for repairing, updating, and checking the status of networks and connections are normal.

Every time they hold these maintenance services, they need to shut off services to avoid disruption to their activities.

Anyways, it’s not going to last for more than a day, so it’s not that big of a deal.

Incorrect Position of Satellite Dish

Another culprit is when the satellite is incorrectly positioned, and the reasons for these incorrect positions vary between winds, the weather, and the condition of the satellite.

Although most satellite dishes are coated and are corrosive-resistant, it’s still not 100% foolproof.

Corrosion and rust can crawl up, covering the important parts and components of the satellite. This is what makes the signal and the reception weaker and harder to detect.

UHF Antenna Might Be Misaligned

Ultra-High Frequency antennas, UHF, for short, are add-ons to satellites in order to have wider and lengthier reaches.

Most of the time, these UHF antennas are attached to satellites, scattering signal and reception to vast regions where it’s physically located.

Wind, storm, hurricanes, and snow can move and misalign these UHF antennas. When they do, they wouldn’t be able to project and receive the signals thrown out by other antennas.

Thus, making many different kinds and types of problems and errors possible.

Cables Incorrectly Connected

Sometimes, the problem is not from afar – it’s within your home!

You might unknowingly have moved or grazed the connected cables on the DISH satellite receiver.

If these cables aren’t properly connected, they wouldn’t be able to function – and thus, you wouldn’t be able to watch your favorite shows and movies!

These are the most common culprits on why you’re getting a no signal error or a blank black screen.

They might seem daunting and unsolvable, but it’s actually just an easy fix!

Now, for you to finally say goodbye to this problem, let’s get onto troubleshooting the DISH network no signal error!

DISH Network Troubleshooting No Signal – Fix

troubleshooting dish network no signal

Here’s the guide you need for DISH network troubleshooting the no signal error on just ports 1 and 2!

Step 1: Check Your TV Input

The first thing you have to do is to check the input or the mode of where your television is.

On your remote control, press the INPUT or SOURCE button to change up the input. Scan through the different inputs until you find the input where the receiver is connected in.

Step 2: Ensure That All Cables are Properly Functional and Properly Connected

After you make sure that you’re at the correct input or source, the next thing you want to do is to check the cables of your receiver.

Check all the cables – check the HDMI, the RCA cables, and the component cables. You also want to check the cable that connects the TV or the receiver to the wall.

Try and see if there are any damages on these cables; they might be what the reason is for the service interruption.

While we’re at it, you need to make sure that they’re connected properly. Remove and reinsert each cable to make sure they’re properly linked and inserted.

You’d also want to check on the component cables. They’re the red, blue, and green lights that are almost the same as the RCA, but they’re slightly bigger.

Step 3: Check the Receiver’s Green Light

So, you’ve checked the TV input and you’ve double-checked the cables; nothing’s wrong with them.

The next thing you want to look at is the receiver.

You would want to check if there’s a green light on the DISH receiver. The green light signifies that it’s turned on and that it’s functioning properly.

If, in any case, it’s blinking, you need to press + hold the power button. This would let the receiver boot up.

Step 4: Enter Standby Mode

After doing that, the next thing you want to do is to press the SAT button on your DISH remote. Just do a simple press and release – you don’t need to hold it.

Then, on your DISH remote, press the GUIDE button. After you do that, go to your receiver and press the power button on the front panel of your receiver.

This puts it in standby mode. Lastly, press channels up and down on the DISH network remote controller.


There are remote versions where the SAT button is placed on the rear or the backside of the remote, not on the front. So, double-check if what you’re pressing is the SAT button

Step 5: Check Connection Between Receiver to Television

Then, what you want to do next is to see and check if the connection between the DISH TV and the receiver is stable.

Check the cables between them and ensure that all are in good condition and are connected properly.

Also, try to interchange the ends of the cables. This is done to check if the cables are responsive and are still sensitive.

Step 6: Change TV Inputs

We’re done checking the inputs at the beginning, right? Now, you would want to try skimming through the inputs and changing them.

What this does is it refreshes the mode or the source in which your television is on. Also, in this part, you can try changing where you connect the receiver’s cable to your television.

For instance, if you had it on HDMI 1, you can place it on HDMI 2. For your TV, tune into HDMI 2 and check if the no signal error is still there.

Step 7: Try Out TV2 Default Channels

If you’re having a problem on port 2 or TV 2, try going to the saved channels.

Tune into channel no. 60 and check if there’ll be a display available. You can also try tuning into channel no. 73 and see if there’ll be an image.

Step 8: Reset Receiver

Last, but most definitely not the least is to reset your DISH receiver. You can reset it simply by unplugging the power cord from the back of the receiver or from the outlet or the plug.

Regardless of which method you choose, you’ll be able to reset it this way. Keep it unplugged for about ten (10) to twenty (20) seconds, then plug it back in.

If your receiver is a Joey or a Hopper, carefully remove the power cord from the DISH receiver and plug it back in. In most cases, it’ll take up to five (5) minutes for this process to be completed.

So, here’s your complete and comprehensive guide in troubleshooting the DISH network no signal error.

It’s simple and easy-to-understand, right? We made it this simple for you to be able to understand it even on your first read!

reset dish receiver

Follow all of these steps precisely, and your TV reception will be back in less than ten (10) minutes!

I Still Get No Signal, What Should I Do?

So, if you’ve carefully done every step in this dish network troubleshooting no signal guide, but you’re still getting the no signal error, then the next best thing to do is to contact DISH.

Try to reach out to them via their hotline for you to be able to resolve it with urgency. Contacting them via email might take a while, so call them.

When you call them, note to them that you’ve already finished all the necessary troubleshooting steps.

You’ve checked the cables, the receiver – you can even tell them that you went as far as resetting the receiver.

What they’ll do next would be depending on what their verdict is. They can change up your receiver, they could do something with the satellite, etc.

Isn’t this the best DISH network troubleshooting the no signal guide?

From the simplest act of checking your satellite dish – to going in-depth and resetting your receiver manually, you’ll be able to solve the no signal error in no time!

Read Next: Learn how to retune Sony TV to get more channels.

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