If your D-Link DHP-306AV not connecting, we have just the solution for you!
The reason why D-Link DHP-306AV is not connecting could be caused by multiple different factors involving the initial connection setup.
This guide will show you how to correctly connect your D-Link extender device and solve any follow-up issues that might occur!
To fix when a DHP-306AV refuses to connect, reboot the device and reset the unit’s software, using the ‘Reset’ button.
Next, remove any third-party devices in your D-Link setup, move the extender to a different outlet, and turn OFF and ON your circuit breaker!
If you’re not sure that the setup of the extender has been completed correctly, keep reading!
How to Connect D-Link-P308AV Extender?
If you’ve done something incorrect during the setup of your PowerLine DHP 306AV/P308AV D-Link extender, it is likely that the device will not connect.
That’s why we’ll go over the complete setup of your extender again to ensure you’ve done it correctly.
Follow these instructions to connect your D-Link Extender to the network:
- Connect the extender to a Power Outlet.
- Connect the extender with the supplied Ethernet Cable to your PC/Laptop.
- Get the CD-ROM Disk that came along with your extender.
- Insert the disk into your PC/Laptop’s disk reader.
- Run the Installation Prompt of the D-Link setup application.
- Wait for the setup program to be installed.
- Run the program that you’ve installed from the disk.
- Press the “Install” button.
- Choose a Name for the network of the extender.
- Create a Security Password (Wi-Fi Key) for the hosted network.
- Press and hold the button on the front of the extender when prompted to.
- Press the “Finish” button to complete the setup of your extender.
Make sure you type down the password you’ve used for setting up your D-Link DHP-306AV extender since it’ll be required for connecting with your device later.
Pay attention to all information in the setup engine of the extender, since they might be essential.
Alert: To set up the D-Link PowerLine ability, it must be connected to your PC/Laptop!
D-Link DHP-306AV Not Connecting – Fixed in Minutes!
If you’ve followed all of the steps from the setup above, but still couldn’t connect your D-Link D-Link extender, perhaps there’s really something wrong.
In the upcoming solutions, we’ll be covering multiple ways to address any kind of issues with your D-Link extender!
Solution #1 Reboot the D-Link Extender
First, reboot your D-Link extender since this might be enough to settle the connectivity issue with your device.
If there is a temporal bug with your D-Link device, unplugging it from the power outlet will refresh both its hardware and software, thus it’s a good way to start.
Follow these steps to reboot your D-Link Extender:
- Check if the D-Link extender’s LED lights are ON.
- Grab the extender firmly and unplug it from the power source.
- Wait for 4 – 5 minutes, while the extender is disconnected from power.
- Re-attach the D-Link device to the electrical outlet.
- Wait for the Power Status LED to start blinking after several seconds.
- Check if the “Network” light of the device will also slowly start pulsing.
The LED on the front of the extender should turn Solid Green if the device has found its way to the network thanks to its PowerLine technology.
If the LED remains off, turns yellow, or starts blinking in red, it means that the connection is still failing.
Note: Your extender blinks in yellow continuously, while attempting to connect.
Solution #2 Remove Third-Party Devices!
Third-party devices that exist in the setup of your D-Link extender or network device, could be impacting the PowerLine technology.
What you should do, is remove any connectors, strips, or add-ons that could be slowing or impacting the PowerLine!
- A faulty appliance could damage the hardware of the D-Link extender!
Here are some third-party electrical devices that you should not keep in your setup:
- Power Strips or Dividers (connecting your D-Link Extender or router)
- Power Connectors/Extenders (that are extending the power cable of your devices)
- Surge Protectors or Wall Plugs (that your router/extender get connected in)
Make sure that both your router and extender plug straight into a wall outlet.
This is the best way to make sure that the PowerLine technology of the extender has managed to reach the network and share the communication signals at the fastest speed possible.
Note: Even if such appliances don’t interrupt the connection, they could still slow it down!
Solution #3 Relocate Your D-Link Extender!
If you’ve connected your D-Link extender to a power strip along with a high-power consumer, the impact on your extender could be reflected in its connectivity.
Hence, it’s best to connect the extender directly to a power outlet in a well-ventilated environment.
High-power consumers could be furnaces, fridges, ACs, heaters, and more!
Follow these steps to move your extender to another power outlet:
- Disconnect the D-Link extender from the Power Source.
- Locate an outlet, if possible in another room! (on a different fuse)
- Connect the D-Link extender to the new outlet.
- Wait for the LED to blink in green, meaning the device has powered on.
- Check if the D-Link device will perform the connection with your router.
Whilst waiting for your extender to connect with the network, make sure that your router is also plugged in and powered on.
Otherwise, the extender will fail to join and you’ll be greeted by a blinking yellow light for an extended period of time or a solid error red light.
Solution #4 Refresh Your Local Network
Perhaps, this problem is caused by your router (or other network devices) and is preventing the D-Link extender from completing the connection.
In this solution, we’ll guide you through some proven ways to troubleshoot your network to help your extender connect.
Here’s how to troubleshoot your network/router in easy steps:
- Power Cycle the Router – done by unplugging the device for 5 minutes
- Relive the WiFi Threads – disconnect devices you no longer or rarely use
- Reset the Router – hold your router’s ‘Reset’ button to reboot the device
- Reconnect Cable – reconnect the Ethernet cable from your router/modem
If you’re still having issues with your network, it’s best to contact your ISP for additional assistance or more information about ongoing issues or maintenance.
Alert: You should also make sure that all of your internet fees are accounted for and paid.
Solution #5 Reset the D-Link Extender!
Sometimes configuring the device incorrectly and going through setup again, could only make the settings of the extender even more messed up.
It’s best to factory reset the device and re-configure its settings from scratch to start fresh and finally be able to connect.
Here’s how to reset your D-Link extender in easy steps:
- Make sure that the extender is plugged in!
- Locate the Reset button, on the top panel.
- Tip: The button is on the left and has an ‘R’ on it.
- Press and hold the “Reset” button for 5 seconds!
- You can release it once the extender’s lights change.
After triggering the reset on your D-Link extender, it’ll take the device around 1 – 2 minutes to complete the process.
Be patient and allow your device to fully reset before interacting and then you can re-attempt the connection setup to check whether the problem is solved!
Need More Help?
If you’re still here it’s worth mentioning that some users managed to solve the problem by toggling on and off the circuit breaker.
It might sound weird but it’s worth the shot before contacting D-Link Customer Service for further review of the experienced problem!
Quick Recap:
To fix when your D-Link DHP-306AV not connecting, reboot the device and resolve any issues on your local wireless network.
Next, remove any third-party devices or ad-ons from the setup of your D-Link extender, and if nothing helps, perform a Factory Reset.
We hope that this guide was helpful and for more relevant content, check our blog!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.