Wondering why the Crunchyroll Roku app not working? Continue reading to find this out!
The Crunchyroll app is an available channel on Roku TVs and streaming players, but not all users have the greatest experience using the app.
Many reports show that the Crunchyroll app occasionally keeps freezing, crashing, and lagging, so we’ll help you out in this guide.
When Crunchyroll is not working on your Roku TV, verify the internet access, update the Crunchyroll channel, and soft reset the device. In addition, we recommend performing a Roku reset as a last resort.
To unwrap how these techniques are done, keep reading!
How to Fix When Crunchyroll Roku App Not Working?
To fix your Crunchyroll app faster, follow the steps in order!
1. Verify Roku TV’s Internet Access
The first and most crucial requirement for streaming the Crunchyroll app and all other broadcasting apps is a stable internet connection.
It’s essential to ensure that your Roku TV is connected to the internet via Wi-Fi or Ethernet and the operating system is online.
Otherwise, Crunchyroll and other applications that acquire the feed from the internet won’t work on your Roku.
How to Connect Roku to the Wi-Fi?
- Press the “Home” Roku TV remote button.
- Go down the menu and enter the “Settings.”
- Go to the “Network” → “Set up Connection.”
- Select the “Wireless” option over the “Wired.”
- Choose the SSID of your home Wi-Fi network.
- Insert the password to connect to your Wi-Fi.
How to Connect Roku via Ethernet?
You must use an Ethernet cable to connect your Roku TV to the router’s “LAN” port.
Then, you can use the wireless connection steps above, but this time, go “Wired” for an automatic setup.
Tip: Verify that the internet your Roku TV is connected to is accessible by using a secondary device such as a smartphone or computer.
2. Update the Crunchyroll Channel
Well, if you haven’t used the Crunchyroll app in a while or your entire Roku TV, the application’s build could be outdated, and that’s why it is not working.
On Roku TVs, there is a very quick way to update channels, which will renew their functionality and hopefully make Crunchyroll work.
- To update the Crunchyroll Roku channel, highlight the app, press the “*” (star) remote button to reveal the options, and select “Check for Updates.”
This will check whether any updates for the Crunchyroll application are available, and if they are, they will be downloaded and installed momentarily.
Note: To update apps on Roku TV, the device must be connected to the internet.
3. Soft-Reset the Roku TV Streamer
When the Crunchyroll app is not working on your Roku streaming player, you need to check if other apps are also affected by the same problem.
If yes, then your Roku’s operating system is causing the entire fuss, and you may only need to perform a quick restart to solve the problem.
We recommend taking this method one step further by undertaking a power circulation, which will not erase anything from your Roku; just refresh the system.
Here’s how to power cycle your Roku TV in easy steps:
- Unplug the Roku TV from the electrical supply.
- Also, unplug the power cable from the TV port.
- Wait 60 seconds with the Roku TV unplugged.
- Connect the power adapter directly to an outlet.
- Plug the power connector into your Roku tightly.
- Turn on your Roku and test the Crunchyroll app.
Note: Are you sure that you’re using the official Crunchyroll app?
4. Update Your Roku TV’s Firmware
Whenever the Crunchyroll app is not working on your Roku TV, one essential step is to update the system software.
If you haven’t updated your Roku TV in a while, you may be missing vital firmware system updates that may prevent access to newer apps, settings, and optimization.
So, here’s a quick bulleted list on how to update Roku TV easily:
- Press the remote’s “Home” button.
- Go down and enter into “Settings.”
- Go to “System” → “System Update.”
- Finally, select “Check Now” to begin.
Info: If any updates are found, your Roku TV will install them and update automatically!
5. Reset Your Roku TV’s Cache Data
The cache data on your Roku TV contains the temporary files created by apps such as Crunchyroll; most of the time, those files are helpful.
They pretty much help with the app’s personalization, but when they get corrupt, your entire Roku TV may start lagging, crashing, and impacting apps.
So, here’s a quick way to clear the cache files of all Roku apps at once:
- Ensure your Roku is working.
- Grab your Roku TV remote.
- Press “Home” five times.
- Press “Up” once.
- Press “Rewind” two times.
- Then, “Fast-Forward” two times.
When you see the “Roku” logo on your TV screen, you will know that the cache data reset is happening.
This shouldn’t take longer than 3 minutes, and when you’re ready, test Crunchyroll. If you’re still experiencing issues, continue reading!
6. Correct Your Roku TV’s Time Zone
Whenever the Crunchyroll app not working Roku, you need to check the Time Zone settings on your Roku TV and verify that it is correct.
The Time Zone set on your Roku TV is directly related to how your machine operates, and when incorrect, the Roku TV remains offline.
When offline, Crunchyroll wouldn’t work, so it’s time to go into the settings and correct the time zone settings.
- From the home screen, go to “Settings.”
- Then, enter the “System” menu section.
- Go to the “Date & Time” → “Time Zone.”
- Finally, select the “Set Manually” option.
- Alternatively, select your correct region.
The Time Zone on your Roku TV will shortly be updated.
Whenever this is done, we recommend restarting the Roku TV to apply the settings and testing whether the Crunchyroll app now works.
Note: The Roku’s Time Zone may get misconfigured after a long time of not using the device!
7. Reinstall Crunchyroll App on Roku
One of the most robust and recommended solutions is removing the Crunchyroll app from the Roku TV and returning the channel from the store.
This is a straightforward method, and the only downside is that you’ll get signed out from the app’s account hence, you’ll need to sign in when ready.
Here’s how to uninstall and reinstall the Crunchyroll app on Roku TV:
- From the main screen, go to “Streaming Channels.”
- Go to the “Channel Store” and locate Crunchyroll.
- Highlight Crunchyroll and select “Remove Channel.”
- Then, wait for a few minutes and select “Add Channel.”
You can now test whether Crunchyroll is working on your Roku TV, and if the problem is gone, congratulations.
However, if you continue to experience issues, there is one more thing to try!
8. Factory Reset Your Roku Streamer
The final and most potent solution whenever the Crunchyroll app on Roku not working is the factory reset, which will reinstall the operating system.
This method will erase everything from your entire Roku TV and prompt you to configure everything from scratch.
However, if other apps, such as Crunchyroll, are also working slowly, crashing, or freezing, the factory reset is a method worth performing every once in a while.
Here’s how to factory reset your Roku TV in easy steps:
- From the home screen, navigate to the “Settings.”
- Go to “System” → “Advanced System Settings.”
- Select “Factory Reset” → “Factory Reset Everything.”
When the factory reset begins, your Roku TV will restart and reinstall the operating system, which may take up to 5 minutes.
When ready, you’ll need to carry out the initialization steps.
Reminder: You must reconnect your Roku TV to the Wi-Fi network!
9. Stream Crunchyroll Online (Workaround)
If the Crunchyroll app is not working on your Roku TV, something with the Roku servers may be causing the app not to work.
Hence, if that’s the case, there isn’t much that you can do at home, but wait, so in the meantime, we’ve got a workaround for you.
You can watch Crunchyroll on your phone, computer, and any unit supporting the Crunchyroll app.
You can use a web browser to access the official website even through your Roku TV, so jump into the anime action without losing more time!
Whenever the Crunchyroll Roku app not working you need to update both the Roku TV and the Crunchyroll app and clear the cache data.
If this doesn’t help, you will need to reinstall the Crunchyroll app entirely and perform a factory reset on your Roku device.
We hope that this guide was helpful, so follow us for more!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.