Looking for simple solutions to fix Crunchyroll freezing on Roku? Keep reading to know them!
Crunchyroll is the go-to platform for anime lovers, but sometimes it starts freezing and crashing.
These issues can be frustrating for those who don’t know the causes and are unsure of the next step.
Worry not. We’ve got a list of solutions to fix and get your Crunchyroll app back on track.
There are different factors that can cause the Crunchyroll app to freeze, including a slow or unstable internet connection, app glitches or bugs, and an outdated app or Roku TV. The solution involves an inspection of all factors and complete app reinstallation.
Let’s move further to start troubleshooting quickly!
9 Ways to Fix When Crunchyroll Freezing On Roku?
1. Check Your Internet Connection
Crunchyroll doesn’t operate on an insufficient and unstable internet connection and cannot load the content when the internet is weak.
So, you must ensure your Roku is connected to a good and stable WiFi network and internet to avoid any content freezing.
Here is the way to check the Roku internet connection:
- First, navigate to the Roku home screen.
- From there, go to “Settings” and press OK.
- Select “Network” or “Network Connection.”
- Select “Check Connection” on the screen.
- Check the status and speed of your internet.
Tip: If the connection is weak or disconnected, reconnect Roku to your Wi-Fi network!
2. Force Close and Reopen Crunchyroll
When the Crunchyroll on Roku keeps freezing or crashing, force-stopping and reopening the app can help.
This straightforward approach usually helps when apps are encountering a RAM problem because of other services running in the background.
Here is how to force close the Crunchyroll app on Roku:
- Turn on your Roku TV with your remote.
- Then open the Crunchyroll app on Roku.
- Press and hold the Back + Home buttons!
- Keep holding for at least 10 to 15 seconds.
- This will force close the app on your Roku TV.
Test: Reopen the Crunchyroll app and check for the app freezing problem!
3. Power Cycle Your Router & Roku
Another reason why Crunchyroll keeps freezing on Roku is due to a fault in your Roku or network setup.
So, one of the most effective approaches would be to restart both devices and clear out all temporary issues by giving them a kind of refresh.
Here is how to restart the WiFi router and Roku TV in easy steps:
How to Restart WiFi Router?
- First, unplug the WiFi modem.
- Then, wait for about 5 minutes.
- Straighten up the unit antennas.
- Plug the router back into power.
Tip: Test whether the internet connection works on Roku and other devices!
How to Restart Roku TV?
- Go to the Roku home screen.
- Scroll and choose “Settings.”
- Next, choose the System tab.
- Then select the Power option.
- Next, choose System Restart.
- Tap on Restart and then OK.
When your Roku TV is ready, launch the Crunchyroll app and check to see if it is working.
If the freezing issue persists, continue reading to try other steps…
4. Check Crunchyroll Server Status!
Sometimes freezing issues can arise from problems on the Crunchyroll servers, such as outages or maintenance work.
This may be why the app has difficulty connecting and loading content from servers, even if you have a stable internet connection.
There is no official tool to help you know whether the Crunchyroll services are offline, so the best way to check would be to go to Crunchyroll Reddit.
Simply look at the most recent post and whether anything about outages or maintenance has been mentioned.
Tip: Service outages typically last a few hours at a time!
5. Test Crunchyroll on Another Device
Let’s run a quick test if you have confirmed that your internet connection is working on all other devices, but the Crunchyroll app continues to freeze on Roku.
To test this, download and try using the Crunchyroll app on a different device having a good internet connection, such as a smartphone or TV.
This is a great way to determine whether the freezing issue is specific to your Roku TV or the app.
Note: If Crunchyroll works on other devices, go back to troubleshooting your Roku TV!
6. Try Clearing the App Cache & Data
The app cache is used to access data when you open the app quickly.
Unfortunately, over time the app cache and data become overfilled and start causing the opposite – lag and freezing…
The most efficient way is to clear the app data by using specific steps for Roku systems:
- First, press the “Home” button on the Roku remote.
- Then, press the “Home” remote button five times.
- Next, press the “Up” remote button only one time.
- Then, press the “Rewind” remove button two times.
- Finally, press the “Fast-Forward” button two times.
- Then wait for about 10-20 seconds for the restart.
Note: Remember that clearing the app cache and data will erase your app login details and app activity, so you need to sign in again when ready.
7. Update the Crunchyroll & Roku TV
Using an outdated version of Crunchyroll on a Roku TV and vice versa may cause compatibility faults between the devices and lead to problems such as freezing.
You only need to update the Crunchyroll app and Roku TV software to resolve any underlying issues permanently.
Let’s start with updating the software of the Crunchyroll app on your Roku:
How to Update Crunchyroll’s Software Version?
- First, navigate to your Roku home screen.
- Locate and highlight the Crunchyroll app.
- Press the “asterisk/star” on the Roku remote.
- Scroll down and select “Check For Updates.”
- Wait a few minutes until Roku is searching.
- If Roku shows an available firmware, Update.
How to Update Roku TV Software Version?
- First, go to the home screen of your Roku TV.
- Then, navigate and select the Settings menu.
- Then, scroll down and select the System tab.
- Scroll and highlight the System update tile.
- If an update is available, upgrade the Roku TV.
Reminder: When you are done with the updating process, again, verify that your internet or WiFi is working well to prevent Crunchyroll freezing.
8. Delete and Reinstall Crunchyroll
If updating the app didn’t help against the freezing problem, delete and reinstall the Crunchyroll application entirely.
This step is ideal, primarily when other streaming apps work fine, but only the Crunchyroll app is causing freezing issues.
This method will erase the data and reinstall the app, freshly resolving any corruption and missing files.
Note: Ensure your Roku TV is connected to a stable internet connection!
Step #1 Delete Crunchyroll on Roku
- First, head over to your Roku home screen.
- Then find, and highlight the Crunchyroll app.
- Press the “Star” button on the Roku remote.
- Scroll and select the “Remove Channel” tile.
- Select the “Remove” option on the prompt.
Step #2 Reinstall Crunchyroll on Roku
- First, navigate to the home screen on your Roku TV.
- Scroll and head over to the “Streaming Channels.”
- From there, find and enter the Roku Channel Store.
- Search for the Crunchyroll app in the store channel.
- When Crunchyroll appears, then highlight the app.
- Press on “Add channel” to get the application back.
Info: When the Crunchyroll installation process ends in a few minutes, then log in to the app with your Crunchyroll credentials and test whether the app is freezing.
9. Factory Reset Your Roku TV
As a last-resort option, perform a factory reset on your Roku TV because this step helps in any possible situation.
Remember that resetting your Roku will erase all settings and apps and will restore them to factory settings, which eliminates possible freezing causes from the Roku setup.
Here’s how to factory reset your Roku in easy steps:
- First, press the Home button on the Roku remote.
- From the home screen, scroll down and select Settings.
- Choose System, then Advanced System Settings.
- Select Factory Reset and Factory Reset Everything.
When your Roku resets and boots up, follow the on-screen prompts to set up your Roku, connect it to the internet, and then check for Crunchyroll freezing.
If your Crunchyroll app continues to freeze on Roku TV, contact Crunchyroll Support for additional assistance!
Hence, when your Crunchyroll freezing on Roku, power cycle both your Roku setup and the internet router/modem.
Then test whether Crunchyroll works on other devices, and if yes, go back to your Roku to clear the application cache or reinstall the Crunchyroll app!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.