Wondering what’s the Comcast replace modem procedure? If you have recently purchased a new Comcast modem piece but don’t know how to install & configure it properly the process could be quite complex.
But luckily for you, in this post, we have gathered the most appropriate information related to the process to ease up your experience.
Your first job before buying a modem is to ensure its compatibility with your configuration. After installing it, you would have to contact Comcast to approve and activate your Modem piece and then simply connect all of your devices to your new router Wifi.
Now, let’s talk about a compatible modem that will fit perfectly your configuration and boost your internet experience to its limits.
Comcast Replace Modem Procedure
The complete process to replace your Comcast Xfinity Modem should be noted by every subscriber, in case they need to completely replace the equipment.
The steps include the following:
- Choose a compatible Modem.
- Replace the Modem.
- Connect the device and inform Xfinity Staff.
- Return Old Equipment.
How To Choose a Compatible Comcast Modem?
As we have briefly mentioned above, your first job is to find a compatible Comcast modem for your configuration and purchase it.
Then, following the installation tips we have gathered for you down below, will help you configure your modem and Wi-Fi network the correct way.
Balanced
A universal modem choice that will possibly fit your configuration would be the ARRIS SB6190 cable modem.
The top seller brand will provide you with a suitable experience when it comes down to internet speed and your Wi-Fi will be less likely to suffer from network outages.
However, keep in mind no matter what your modem is, your internet speed really depends on your router.
In that regard, we have prepared a suitable combo of modem and router that will provide you with the ultimate experience when it comes down to internet speed.
Best Price
The ARRIS SB6190 modem, paired up with the NetGear AC1200 router, is one of the widely preferred network configuration combos.
The approachable cost of only $120, will allow the network to enhance up to 400 megabytes and even more connection speed.
You will benefit from ultimate network quality, and you will be able to subscribe for a larger plan at your internet provider due to these modem & router statistics.
The capabilities of this combo will amaze you as soon as you turn them on and following the positive reviews throughout all online shopping sites, you have made the right choice.
Best Performance
Another combo option you can try is the Motorola MB76213 modem which reaches up to 845 Mbps and the ASUS AC1300 router.
You will also benefit from great speed here and taking into account the speed of the modem & router combined you won’t have any internet disruptions when using wired connections.
How To Replace Comcast Modem Easily?
After choosing a modem & router suitable for your configurations, it is time to talk about your second step.
As soon as you plug your modem & router into the power, you will be able to activate online at Xfinity.com/activate or contact Comcast customer service.
There are two independent ways of activating your new modem and we are going into detail about each one.
Use Xfinity App
Comcast modem replacement procedure is easy to establish by yourself if you are using the Xfinity app.
After configuring all of the cable connections and your modem is on, simply launch the Xfinity app using your ID and password.
Keep in mind that you must be the primary or manager of this account to access these configurations.
Once the internet is found, you will be prompted to launch the activation. Establish and connect to your modem and active Coax cable, ensuring that it is plugged properly into all sources.
Then, check your Xfinity app, which should require a 12-digit CM MAC number that is typically written on the bottom or backside of your modem.
Once everything is done, your modems have to Check Your Connection. After checking your connection just give the Xfinity app some time to identify the provided information.
Once everything’s done, you will be able to connect all of your devices following the method down below.
Keep reading to learn how to replace the Comcast modem, by acquiring help from the Xfinity support center.
Contact Xfinity Support
The Xfinity Support staff will grant you useful information about this step and will manually establish your router if there is an issue with the activation process.
Just make sure to inform them that you want to change your modem & router and that you bought a new Comcast modem.
They will just ask you for some information, such as the MAC address and Serial Number that is located on your new device.
They will need this information to signal your device and connect it to their servers so they can provide you with internet flow.
When your modem is activated, they will remove the modem fee code within your billing profile, which you may have to ask for, and then they will grant you the address of the service center to return your Comcast modem.
How To Connect Devices to WiFi Router?
After learning more about the procedure to replace Comcast router and modem, it is time to put your device into use.
Secure the network by installing a password and connection name you should be able to memorize quickly. After this is done, go back to each device and find your new router connection.
Each router you purchase will have designed instructions for installing the network name & password.
Keep in mind that the process could differ from the one that has been delivered by Comcast, so check out the instructions to execute the process properly.
Comcast users that the total time you are going to invest will be about 15 minutes.
If you are concerned about losing Comcast voice capabilities, we highly recommend you buy the Ooma device.
Guidelines come up with the solutions that Ooma and Comcast is a really comfortable combo and you will ease up your network experience by also using this voice device.
All you have to do is simply plug Ooma in the back of your router and plug your smartphone device into Ooma. After doing this, you are all set to use both your router and Ooma.
How To Return Old Comcast Modem?
After installing your brand-new modem, don’t forget you would still have to return the Comcast-supplied modem or gateway.
They will warn you that you will have up to 45 days to report your Comcast Check online if there are disruptions within the workdays.
Otherwise, they might not prove that this modem is yours and still requires you to deliver a device.
If you still haven’t learned how to replace Comcast modem, make sure to scroll up in the post and check if you have missed something.
Bottom Line
We hope that now all about the Comcast replace modem procedure and that now you are fully capable to proceed with the procedure on your own.
After all, having to contact support is sometimes required, but you shouldn’t have issues installing your new modem with this post.
For similar posts regarding Comcast, make sure to check our technical-related blog that could answer all of your questions related to Comcast.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.