This article will tackle everything you need to know about Breezeline equipment return.
Did you switch away from Breezeline and have to return their router? Don’t worry! We can help you.
Breezeline has been providing consumers with multiple Internet tiers for years now.
Its service is known for its significantly higher Internet speeds. However, you’ll have to return their equipment if you wish to cancel it.
Can you return your Breezeline router? Yes, and we’ll tell you how.
To return your Breezeline equipment, go to the UPS returns website to initiate the return. Fill out the shipping information, then pick your preferred delivery method. Next, enter your Breezeline account information. Pack the equipment properly before dropping it off at the UPS store.
Before proceeding to the actual steps, let us discuss the important things you should know about returning your Breezeline router.
What You Need to Know for Breezeline Equipment Return
When returning your Breezeline router, you should know a few things first. First, you must ensure the equipment is in good working order.
Two, you need to return it within 10 days. If these conditions aren’t met, you cannot get your refund and avoid additional fees.
1. Avoid Additional Fees
You are responsible for the boxes and packaging materials to return your Breezeline equipment. But, if you need assistance packing, UPS may do it for you for a nominal fee.
2. Get Your Refund
If your account is terminated, you will be refunded any prepaid fees minus the amount for the Breezeline equipment and other applicable charges.
3. Equipment in Good Working Order
The equipment must be in good working order when you return it. Normal wear and tear are acceptable.
4. Return Within 10 days
If you don’t return your Breezeline router within 10 days of service disconnection, you will be returned to a collection agency and charged for the unreturned equipment.
Steps on How to Return Breezeline Equipment
As you prepare for the Breezeline equipment return, include all original parts, including the power cords and remotes.
Then, you can send it to the Breezeline return equipment address through UPS. You can pack the equipment yourself or bring the equipment to a UPS store.
If you decide to do it yourself, you may use a cardboard box and the label you printed at home.
But, if you bring it to a UPS store, they will help you pack and ship them back to Breezeline.
Now, let’s proceed to the actual steps of returning the equipment.
Step #1: Go to the UPS Returns Website to Initiate the Return
The first set of steps that you need to do when you want to return your Breezeline equipment is to get that prepaid return label.
Doing this will allow you to ship your equipment back to Breezeline without spending a single cent out of your pocket.
The good news is that the process is simple you will be compelled to send it back to claim your refund and avoid any fees.
Get that prepaid return labels so you can ship out those Breezeline routers, TV boxes, and others as quickly as possible.
Here’s how to start the return process for your Breezeline equipment:
- Cancel your Breezeline service.
- Go to Breezeline.com/returns to start the return process.
- Scroll down and click on the Click here for UPS returns site button.
- Wait for the website to load.
Step #2: Fill Out the Shipping Information to Return Your Equipment
After you click the button, you will be redirected to the UPS return page for Breezeline.
It’s basically a form where you’ll need to fill up important information about your account so they can send you an accurate return label.
You want to ensure that the details you enter here are accurate, as this will tell Breezeline that the equipment is coming from you and associated with your account.
Here’s how to properly fill out the shipping form on the UPS returns website:
- On the Shipping Form, enter your name.
- Type in your address and ZIP code.
- Enter your phone number and email address.
Tip: The information you type in must be similar to those associated with your Breezeline account so they can process it as quickly as possible.
Step #3: Pick Your Label Delivery Method and Print It
Now that you have entered all the necessary information that will match your account with the equipment, you want to choose how you want the prepaid return label sent to you.
They do have several options, and you want to choose the one that works best for you.
Depending on where you are, you can choose the method that’s most convenient for you.
You can print the label immediately or send it to your email to get to it once you get home.
Here are the different return label delivery methods you can choose from:
- Email label – your label will be sent to your provided email address.
- View and Print – this option allows you to check and print your label immediately.
- View, Print, and Email – this allows you to check the label and save it for printing later.
Note: You can print your prepaid return label and prepare everything for shipping.
Step #4: Complete the Shipping Form Details to Process the Shipment
Now that your prepaid return label is ready, it’s time to process your shipment.
There are a few additional things that the UPS shipping form will require you before you can successfully send the Breezeline equipment to return it.
You need to do this to ensure that your equipment does not get lost in the sea of returns, and Breezeline will easily match it to your account and process any refunds you can still get.
Here’s how to finish up the process and get your equipment ready for shipping:
- Type in your 16-digit Breezeline account number.
- Enter the number of packages you will need to return.
- Click on the Process Shipment button.
Tip: In the section “number of packages,” enter the number of equipment you are returning.
Step #5: Pack the Equipment Properly and Drop it at UPS Store
Your request is now finalized, and the prepaid shipping label has been sent to you.
You will need to print it so you can stick it to your boxes to return your equipment. Having the label will allow you to get your returns in order and for free.
Here’s how to properly pack your Breezeline equipment:
- Gather all of the equipment you’re returning.
- Include all accessories, such as power cords and other cables.
- Pack all of them in a shipping box.
- Stick your printed return label on the outside of the box.
Pro Tip: If the equipment you are returning has batteries, you must remove them before placing them inside your shipping box.
Step #6: Alternate Method: Bring Equipment to UPS Store
There are instances when you will be too busy to accomplish all of these.
Breezeline’s 10-day return policy can go by so fast that you won’t have time to prepare all of these.
Doing these steps won’t take you more than an hour. However, there’s an alternate method that you can follow if you’re in a hurry or don’t have the time to pack everything yourself.
The only thing that you need to get is the prepaid shipping label. Follow Steps 1 through 4 and print the label.
Here’s how to get help from UPS to return your Breezeline equipment:
- Print your prepaid UPS shipping label.
- Bring all of the equipment you need to return to your nearest UPS store.
- Ask for help from a UPS representative.
- They will pack your equipment and ship it back to Breezeline.
Note: You will be in charge of covering the costs of the boxes that UPS will use to pack your Breezeline equipment.
These steps should get your Breezeline equipment returned in less than 10 days. In fact, you can do this in less than 30 minutes, provided the UPS store is near you.
You can also contact Breezeline if you have any questions regarding their return policy.
The Breezeline equipment return process is straightforward. If you look at it closely, it’s as simple as it can get with most of the work done by UPS.
There is also no reason not to return their equipment since they will cover the shipping fees.
All you need to do is follow these steps closely and claim your refund after they verify your returned equipment.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.