In this troubleshooting guide, find out the reasons behind Boost Mobile hotspot not working, possible causes, and fixes.
Boost Mobile is a service that offers users unlimited talk time, text messaging, and data at affordable prices. It is available as pay-as-you-go or prepaid and serves users in the United States and Australia.
One of the common questions asked on Boost Mobile forums is, why is my boost hotspot not working or connecting?
Several reasons can lead to Boost Mobile hotspot malfunction. It could be that your plan has expired, your mobile data is not on, you have the maximum number of devices connected, or you are out of range.
In this troubleshooting guide, we have shared common reasons that may lead to Boost Mobile hotspot malfunction.
If you are stranded with Boost Mobile hotspot not connecting or not working, you are at the right place.
On to the main business of the day, how do you fix your Boost Mobile hotspot when it’s not working?
Well, it all depends on the problem at hand. Boost Mobile hotspot users report three main problems.
- Hotspot Not Connecting
- Hotspot Connected But No Internet
- Hotspot is Slow
This article highlights some of the common problems that can prevent users from connecting to Boost Mobile hotspot.
In addition, we have also discussed the reasons that can prevent you from accessing the internet or slow down the internet when you are connected to a Boost Mobile hotspot.
There are times your Boost Mobile hotspot won’t connect. If you are facing this problem, below are some of the solutions to explore.
If you can’t connect to Boost Mobile hotspot, it could be that you are out of range. When connecting to a Boost Mobile hotspot, make sure you are within range.
The hotspot’s range is 100 feet indoors and 300 feet outdoors. The closer you are, the better the signal.
Another reason you can’t connect to a Boost Mobile hotspot could be that you have already connected the maximum number of devices.
If this is the case, you will have to free up a slot by removing one device.
Note: If you still have problems connecting to Boost Mobile hotspot when you are in range and haven’t reached the maximum number of devices connected, you should restart the device(s) you are trying to connect to hotspot and the hotspot device.
If the problem persists, updating the devices to the latest firmware could be the solution.
You can also be connected to your Boost Mobile hotspot, but then, you can’t access the internet.
So, what are the reasons behind this bug, and how can you fix it? Below are some of the reasons you are connected to Boost Mobile hotspot but have no access to the internet.
If you are connected to a Boost Mobile hotspot, but you can’t access the internet, maybe your plan has expired.
To check the status of your plan, account balance, and payment schedule, dial #BAL (#225). You can also check your plan by logging into MyAccount.
Another reason you can’t access the internet even when you have a successful hotspot connection is because your mobile data is not turned on.
To access the internet, your hotspot together with mobile data should be on.
Note: The above are the common reasons you can’t access the internet even when successfully connected to a hotspot.
If your plan has not expired and your mobile data is on, but you still can’t access the internet, restarting the hotspot device can solve the problem.
The other problem Boost Mobile hotspot users face is slow connection speeds. If your internet is slowing you down, below are some of the probable reasons.
When you are far from the hotspot device, expect slow connection speeds. For a Boost Mobile hotspot to function smoothly, you need to be near the hotspot device.
Boost Mobile, just like other internet providers, has a fair usage policy. Once you have surpassed your monthly limit, the company will slow your high-speed data down by putting you on 2G.
You will sometimes experience slow internet speeds even when you are close to the hotspot device, you don’t have a device overload, and you have not reached your data limits.
In this case, we recommend using a hotspot signal booster.
Read Next: How to Fix Boost Mobile Data Not Working?
The above are possible fixes if you can’t connect to Boost Mobile hotspot, your hotspot is slow, or you are connected, but you have no access to the internet.
If none of the above methods work for you, you should contact Boost Mobile to have the problem fixed. Below are channels you can use to reach the company.
- Live chat
If your Boost Mobile hotspot is not working, it could be that you are not connected to the hotspot, you are out of range, your mobile data is not on, your plan has expired, or you have exceeded the maximum number of connected devices.
Boost Mobile hotspot not working is a common problem, but the good thing is that you can fix the problem.
So, if you can’t connect to the Boost Mobile hotspot, you are connected, but you can’t access the internet, or the hotspot is slow, explore the above tips to fix the problem.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.