Is your Bell Home Hub 3000 port forwarding not working? You’ve found the solution!
We’ll be going all over the setup of your Bell Home Hub 3000’s port forwarding and provide you with information on what could possibly go wrong.
We’ll review approved user opinions and solutions regarding the problem and also learn how everyone managed to settle this issue in minutes!
To fix when Port Forwarding isn’t working on Bell Home Hub 3000, redo the setup process and perform a Hard Reset on the device. After that, change the WAN IP & Location settings and have your home hub undergo a Factory Reset process.
Let’s go over the setup of your Hub’s port forwarding to make sure everything is done correctly!
How to Setup Bell Port Forwarding Home Hub 3000?
Before we begin with the troubleshooting, it’s strongly recommended that we revise the setup process of the Home Hub’s port forwarding.
Chances are that you have done something incorrectly during the setup and that’s why the port forwarding isn’t working for you.
Follow these instructions to setup the port forwarding feature on your Home Hub 3000:
- On a PC or a Laptop Device connected to the router, run the Command Prompt (accessed by typing “CMD” in the Start Menu and pressing “Enter”).
- When CMD is open, input “ipconfig” and press the “Enter” button.
- Scroll down and copy the Default Gateway.
- Open a browser on your device.
- Paste the gateway’s value into the search field and press “Enter”.
- In the following login screen, type “admin” for both username and password key (contact the ISP if this login info fails).
- In the settings of your home hub, press Advanced Tools and Settings.
- Select “Port Forwarding”.
- Follow the instructions to set up the function.
During the setup of the port forwarding, you’ll have to select a port that you want to forward and some additional settings specific to your Bell Home Hub 3000.
All instructions are displayed on-screen throughout the entire time, so you won’t have any issues setting up the function.
Note: Once the port forwarding is set up, you’ll be able to test its functions in the same tab.
If the following setup did not work for you, then proceed with our guide to troubleshoot the issue!
How to Fix When Port Forwarding Bell Hub 3000 Isn’t Working?
After going through the setup again, you should test the port forwarding before proceeding further into our guide.
Chances are that a temporal bug or glitch with the hub has prevented the port forwarding from becoming online and thus, the problem could be fixed now.
Otherwise, proceed with our trusty solutions!
Solution #1 Hard Reset the Home Hub
The first and most easy thing you could do is perform a Hard Reset on your Bell Home Hub.
This will power cycle the device along with the ports on your Home Hub, resolving any faults with the electricity income or glitches with the ports.
Either way, this is a standard way to troubleshoot problems with the Home Hub and have any encountered bugs resolved quickly.
Here’s how to Hard Reset the Bell Home Hub in easy steps:
- Press the Power Button on your Bell Home Hub.
- Wait for the device to shut down.
- Unplug the Power Adapter from the device.
- Wait for 5 minutes while the device is disconnected.
- Re-attach the adapter of the home hub back into an electrical outlet.
- Turn on the device and wait for the hub to start up.
- Test the port forwarding.
Once your Home Hub has been successfully hard reset, you should test if the port forwarding is active now. However, give your hub 1-2 minutes after starting it before testing the feature.
Note: Make sure that the secondary device that you forward to is also up and running.
Solution #2 Select a Different Forwarding Port
Many users have suggested that changing the forwarded port could be the fault in your situation.
It is possible for you to change the forwarded port in Bell Home Hub’ settings that you’ve accessed during the setup.
- You must have access to the web settings of the hub throughout the whole guide
Here’s how to choose a different port to forward in your home hub’ settings:
- Following the instructions at the start of the guide, access your Hub’ Settings.
- Navigate to the Advanced Tools and Settings tab.
- Select “Port Forwarding” from there.
- Under “Port Settings”, select a different port forwarding value.
- (Optional) Repeat forwarding a different port until the feature starts working.
Port Forwarding Values
In the Port Forwarding settings of your Bell Home Hub, you’ll be able to choose from three settings:
- Port 443
- Port 8123
- Port 80
Most users achieved functionality of the feature by selecting the forwarding to be at port “8123”. However, you should test all of the values on your own Home Hub to figure out which one works.
Tip: If choosing a different port didn’t work, leave it at “8123” and proceed with the next solution.
Solution #3 Verify WAN IP & Network Location
Particular network settings having incorrect values could prevent your Home Hum from achieving successful port forwarding.
That’s why, we’ll be changing the WAN IP and the Network Location in this solution, to settle the problem with your home hub’s port forwarding.
Here’s how to change/verify the WAN IP and Network Location of your Hub:
- Gain access to your Home Hub’ settings (the Connection Hub).
- Head to “Settings”.
- Choose “Connection Hub Status”.
- Navigate to the “Network” subhead on the left.
- Press “WAN IP”.
- Insert the following value – “192.168.2.1”.
- Save the changes to the exit.
Note: If your home hub is already on that WAN IP, proceed with the next solution.
Solution #4 Disable the Firewall Temporarily
Another reason for the “Bell Home Hub 3000 port forwarding not working” problem to occur is that your device’s Windows Firewall is causing interference.
Regardless of how useful firewalls could be, they could strongly interfere with network actions, especially port forwarding.
What you should do in this solution is disable port forwarding on the secondary device (the connecting device) and then test the port forwarding.
To disable Windows Firewall, go to Settings > “Security & Firewall” > “Firewall” > “OFF”
Once the firewall has been disabled, quickly test the port forwarding and then re-enable the service.
Alert: Keeping the firewall disabled for too long could let in malicious software on your device.
Solution #5 Factory Reset the Home Hub
If nothing worked out so far, then we would strongly suggest performing a Factory Reset on the impacted Bell Home Hub.
Chances are that an incorrect settings profile or a problem with the Advanced Settings has resulted in the inability of the device to host the port forwarding feature.
A Factory Reset will erase all established settings in your Hub’s web configuration!
Here’s how to perform a Factory Reset on the Bell Home Hub:
- Make sure your Home Hub is plugged in and running.
- Press and hold the Reset Button on the side of the device.
- Hold the button down for 30 seconds.
- On your PC/Laptop, launch the browser.
- Access the Home Hub’ settings.
- Follow the on-screen instructions to complete the setup.
Once the Factory Reset has been initiated, you must wait for the modem’s flashes to go through. While the flashing lasts, it also means that the reset is still ongoing.
Note: The modem will indicate that the reset process has begun by flashing 5 times.
Thus, to fix when Bell Home Hub 3000 port forwarding not working, you should first Hard Reset the device and go through the setup process again. After that, configure the networking, disable the Windows Firewall and perform a Factory Reset on the hub.
If nothing from our solutions worked out so far, consider contacting Bell for more help!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.