Are you experiencing Bell Fibe error code 101? Continue reading and learn why!
There is no doubt that the error codes on smart devices help users to report the issues they are having. Likewise, Bell Fibe error 101 is notable for being challenging for users to fix.
Be with us to learn how to effectively and quickly resolve this Bell Fibe error 101 in no time!
The main reason for Bell Fibe 101 error code is the poor internet connection. Since Fibe TV obviously requires the internet to operate, when the network goes down, the TV receiver becomes unable to access the service and prompts with error code 101.
We’ll go over the error code 101 on Bell Fibe in more detail below!
Fibe TV constantly needs an internet connection, which it will acquire through a receiver.
However, if the receiver is unable to connect to the internet via the modem, it will be unable to operate the Fibe TV and display an error code – 100 on the screen!
The following are the most notable factors for error code 101 on Fibe TV:
- Loose cable connection of receiver either with TV or Modem
- Slow Internet Speed
- Unavailable Network On Modem
- Device Bug in Modem or Receiver
- Fibe TV is unpaired or not connected with Receiver
- Bug in Receiver Latest Update
- Faulty Modem
Let’s find out the solutions that’ll help in fixing the 101 error from Fibe TV:
We now fully recognize the possible causes of the error code 101 on your Fibe TV.
So, let’s get started by discussing the troubleshooting techniques that will assist you to resolve this TV error.
It’s only important to properly follow all the methods and steps described in the guide!
The 101 error code is often shown on the TV screen when the receiver that is paired to it is turned off or loses a link with it.
It’s possible that your receiver, whether hard-wired or wirelessly linked to the TV, isn’t receiving an internet connection from the modem!
Note: Ensure that the internet is active on your modem!
Here is how to check the cable connection of devices:
- First unplug the TV, modem, and receiver from the power.
- Next, disconnect the connection cables from the modem, receiver, and TV.
- Check each cable carefully and make sure no cable is worn out, especially the ends.
- Inspect the devices’ ports as well.
- If you have found any cable faulty, replace that one.
- Connect the cables back to the device’s ports as they have previously connected.
- Locate the receiver of your Fibe TV that is probably placed near the modem.
- Unplug the transmitter from the power outlet.
- Then, disconnect the Ethernet cable from the modem and receiver.
- Stretch the cable and carefully check both ends!
- Connect the Ethernet cable from one end to the modem and to the transmitter!
Note: Make sure that the TV is paired with the receiver in case of a wireless setup!
- Turn on the receiver and Fibe TV.
- Connect the wireless transmitter to the modem via an Ethernet cable.
- Make sure it has a green light on it.
- Wait for at least 2 minutes until the setup instructions display on the TV screen.
- Press the WPS button from the transmitter. The lights will then flash.
- Wait for up to minutes, and then press the OK button from the receiver.
- The receiver is connected to the TV as you notice the green WiFi lights on your receiver.
In case that didn’t help, keep reading!
Rebooting the devices is one of the best solutions for issues with connectivity.
The TV might not connect to the receiver, transmitter, or modem because one of your devices may have a bug.
Rebooting your modem, TV, and receivers can help the devices reestablish their connection and fix the Bell error code 101 on your Fibe TV.
Note: Rebooting process is the same for the Modem, Fibe TV, and receiver:
Here is how to reboot the devices:
- Switched off the devices.
- Unplug the device from the power outlet.
- Disconnect the connected cables from the device. (Optional)
- Wait for up to 2 minutes.
- Connect the cables back to the device port.
- Plug the device into the power outlet.
- Turn the devices back on.
Try rebooting your modem at least 3 times if after rebooting the error 101 is still displayed on the TV.
Many Fibe TV users report that the error was solved by restarting the hub 3 x times.
As we’ve previously discussed in the guide, a strong internet connection via a modem is crucial for the Fibe TV to operate effectively.
If your modem is connected to the internet but the error 101 is still showing up on TV, it’s possible that your network’s speed is too slow or not there!
- Checking your network speed will let you know of the issue!
Here is how to check modem network speed:
- Open the browser on your PC and make sure it is connected to the router.
- Enter https://speed.one/ca/bell/in the address bar and tap Enter to go next.
- Let the website choose your modem IP automatically or you choose manually.
- Tap on the GO button to start the speed test of your modem.
Note: Your Fibe TV needs 1Gb/s or 1.5Gb/s download speed and 940Mbps upload speed for proper working!
Resetting modem often assists it in establishing a more effective and reliable connection with devices like receivers.
If you’ve previously rebooted the modem and are sure that the network speed is also good, try to reset your modem.
Keep in mind that when you reset the modem, all of your connections to the devices will be lost, so you will need to reconnect to it.
Here is how to factory reset the modem:
- First, disconnect the Ethernet cable from the receiver and router.
- Next, find the Reset button on the modem.
- Press and hold the button for 10 seconds.
- Wait until you see a flashing light on the modem.
- Simply connect the Ethernet cable back to the modem and with the receiver.
Note: In case the Ethernet cable is not blinking when connected, replace the cable!
If you have tried every suggestion in the guide but Bell error code 101 is still there on your Fibe TV, try the Bell Virtual Repair Tool.
This is powerful software that will inspect your setup for any software-related fault and automatically resolve the issue if possible.
Here is how to run the Bell virtual repair tool:
Important: Open the browser on your PC and make sure it is connected to the same internet with whom your receiver.
- Go to the Virtual Repair Tool for Fibe TV.
- Enter your Bell Account Login details.
- Follow the on-screen instructions to troubleshoot your TV.
- Within 5 minutes the repair tool will troubleshoot and address the issue of your TV.
- Simply restart your devices and enjoy your favourite channels.
In case the error still persists, there is one more thing we can do!
In case you’ve tried everything in this guide but the error is still there, perhaps you’ll need some professional help.
Simply reach out to Bell Support to get proper assistance according to your situation.
You can contact a Bell technician directly by looking at your TV and dialing the number that appears on the screen.
Tell the technician everything about your Fibe and what you have already tried to fix this error.
Whenever you experience Bell Fibe error code 101, you first need to reboot your modem, receiver and TV and make sure the Ethernet cable and other wires are connected. Also, ensure the modem has a good network speed, and be sure to reset your modem!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.