You dont have javascript enabled! Please enable it!
Skip to content
xtrium logo main
  • Home
  • Broadband
  • Router
  • Mobile
  • WiFi
  • Streaming
  • About Us
xtrium logo main
Xtrium - Tech Solutions
Xtrium is user supported. We may earn a small commission when you buy through our links. Learn More

Why Does My Arris Modem Keeps Rebooting? Fix Guide

ByKevin Wood Updated on19 August 2022
arris modem keeps rebooting

If your Arris modem keeps rebooting and you don’t know exactly why we have got you covered!

By the end of this post, you won’t only know why your modem randomly restarts, but you will also have a couple of workarounds to work with!

If your modem keeps restarting, it could be because the service provider is sending reboot commands or the modem is faulty. If the power adapter is faulty, there is no signal, or the firmware is outdated, your modem could also restart.

Now, let’s see why your modem is randomly restarting and then check out some potential troubleshooting methods.

Why Does My Arris Modem Keep Restarting Randomly?

This untraditional issue has been a serious occurrence for some Arris modem owners. To determine why this is happening, it is first good to note any interactions with your ISP, as only they can interact with your modem remotely.

READ ALSO :  How to Access Arris Modem in Bridge Mode? Complete Guide

If that isn’t the case, here are some potential causes responsible for your router restarts:

1. Fault in cables – A loss of signal or power temporarily might make your modem restart every time this happens.

2. ISP restart – An interaction or request for remote restart from your ISP, will restart your modem.

3. DDoS attack – During a DDoS attack, it is possible for your modem to restart until your network is freed.

4. Hardware issue – At last, your modem can restart if there is a hardware issue or the modem has just gone faulty.

Now with the causes aside, let’s build our way up from here and get to the troubleshooting of your issue!

READ ALSO :  Why Arris Modem Keeps Dropping Connection? Complete Fix Guide

How To Fix Arris Modem Keeps Rebooting Issue?

fix arris modem keeps rebooting

First, it is good to notice whether your Arris modem has been an object of any kind of damage.

A potential water or drop damage can lead up to those sudden restarts users have said, but if you figured that’s not the case, then here are some proven fixes for this issue.

Fix #1 Refresh the Power Of Your Arris Modem

The first fix you will be applying is a power refresh or also called a power cycle.

The power cycle will refresh the electricity from your device, hopefully preventing it from restarting itself any further.

Here are the steps to the power cycle:

  1. Turn off your device and unplug its power adapter.
  2. Wait for several minutes.
  3. Plug the power adapter into a wall outlet.
  4. Turn on your modem.
READ ALSO :  How to Update Firmware on Arris Router in Easy Steps?

Once you’re ready you can test and if your modem keeps restarting, please move on to our next method.

Fix #2 Remove Power Strip/Divider

In case you have your modem connected to a power strip or divider, it is possible for the modem to restart if the strip device is faulty.

These devices are well-known to develop issues impacting your device’s functionality over time, so make sure to plug your modem into a different outlet if possible.

The wall outlet can provide the best possible power supply for your Arris modem and there is no danger or whatsoever of your device going faulty.

Fix #3 Inspect Power Adapter

Another reason for your modem to randomly restart is a faulty power adapter.

READ ALSO :  Arris Modem Won’t Connect To Internet? Complete Fix Guide

If the power adapter has been disrupted somewhere, it can constantly cut out the electricity to your modem and then supply it back, causing your device to restart.

It is best to inspect the power adapter with another device to ensure its functionality or buy a new one for your modem.

Pro Tip: While you’re still here, we recommend unplugging ALL cables connected to your router and reconnecting everything from scratch.

Fix #4 Update Your Modem

If your Arris modem keeps restarting it could be because of a fault in the software of the device. While your modem’s uptime, you must ensure that the device is updated.

Sometimes even a pending update that has not been accepted can make your device occasionally restart.

READ ALSO :  Why Is My Arris Router WiFi Not Working? Complete Fix Guide

To update your modem, you must head to your manufacturer’s website where the process will be described in detail but we will include it here also.

Step 1: Go to the download page on your manufacturer’s website and head to the downloads tab.

Step 2: Locate the newest firmware version available for your modem and compare them.

Step 3: Download the latest version by pressing the apply button.

Step 4: Wait for your modem to restart and the firmware will be updated.

Note: in case you’re wondering how to compare versions, in your modem’s registration, the firmware and its version will be included in the options tab.

Fix #5 Perform a Factory Reset

If the Arris modem keeps rebooting after you update its software, then there might be a severe glitch.

READ ALSO :  How Do I Find My Arris Router Password? Quick Guide

The factory reset is a drastic measure, but really effective and this is exactly what we’re about to describe.

Note: Be informed that ALL settings and configurations (including your WiFi passwords) will be permanently gone after the reset. We recommend creating a backup.

To perform a factory reset on your Arris modem, follow the steps below:

  1. Locate the reset button on the back of the modem.
  2. Hold the reset button for at least 15 seconds.
  3. Wait for the reset to complete.

The reset button is located in a small pinhole and to reach inside you will need a small and sharp object (paperclip, needle, or pencil).

In case you’re having trouble with the reset button, there is another way to reset your Arris router.

READ ALSO :  How To Hook Up Arris Modem to Wireless Router? Quick Guide

How To Reset Arris Router Online?

To reset your Arris router online, follow the steps below:

  1. Log in to your Arris control panel.
  2. Locate the Utilities or Security tab.
  3. Choose Factory reset device to default settings.
  4. Wait for the reset to complete.

Once the Arris router is reverted to default settings you can check if it will continue to reboot.

To fix an Arris modem that keeps restarting, you can first inspect the power adapter and the signal cable, update your modem and perform a firm power cycle. If that doesn’t help, inspect your strip/divider, update your modem and.

As a last resort, you can reverie all settings to their default state and hopefully, this will help.

READ ALSO :  Why Is Arris Modem DS Light Blinking Orange? Fix Guide

Read Next: Learn How to update Arris Router?

Bottom Line:

Now when you know the answer to the question “why does my modem keep rebooting?” you should be able to get the issue fixed at home.

If your router keeps restarting no matter what you try, then it could be a hardware problem that requires a technician’s touch.

If this post was helpful and you’re looking for more content on Arris modem issues, make sure to visit our blog and discover the solution you’re looking for.

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

READ ALSO :  How to Factory Reset Arris Modem? Complete Guide
Previous Previous
How to Fix Consumer Cellular Data Not Working? – Complete Guide!
NextContinue
Xfinity Transfer Service To Another Person Guide : Fool Proof Guide
Trending Now 🔥
  • is it bad to turn off your modem every nightIs it Bad to Turn Off Your Modem Every Night? (Top Facts!)
  • best place to put router in 2 story houseThe Best Place to Put Router in 2 Story House
  • can someone hack into my phone through wifiCan Someone Hack into My Phone Through Wifi?
  • can wifi provider see your history on phoneCan WiFi Provider See Your History on Phone?
  • how to keep snow off your satellite dishHow to Keep Snow off your Satellite Dish Easily?
Disclaimer

While we try to deliver the best information, we don’t guarantee the correctness & freshness of the information provided here. We will not be responsible for any errors, omissions or inaccurate information.

DMCA.com Protection Status
Website
  • About Us
  • Contact Us
  • Advertisement
Resources
  • Privacy Policy
  • Disclaimer
  • Do Not Sell
Get Connected
Facebook Twitter

© 2023 Xtrium - Tech Solutions All Rights Reserved.

Warning: Copying of Content Is Prohibited & Strictly Monitored.

Scroll to top
error: Alert: Content is protected !! @DMCA
  • Home
  • Broadband
  • Router
  • Mobile
  • WiFi
  • Streaming
  • About Us