Apple Pay Not Showing Up In Wallet? (Fix ASAP!)

If your Apple Pay not showing up in wallet, we’re here to help you out!

Apple Pay is a default service available for all mobile iOS devices, allowing users to set up a quick access payment method by associating a credit or debit card.

You can add, remove, and manage all Apple Pay payment methods through your Apple (iOS) device’s “Wallet” app.

If Apple Pay does not show, re-add the payment method and check the device’s internet connection. If the issue persists, update the iOS version, offload, reload the “Wallet” app, and factory reset your Apple device.

Let’s investigate what causes the issue with Apple Pay!

Why is the Apple Pay Cash Not Showing Up in Wallet?

Your payment method uses Apple Pay’s services to display and become manageable through the “Wallet” mobile application.

Issues with Apple Pay typically occur due to faulty payment or wrong personal information, outdated iOS version or issues with the “Wallet” application.

Here’s a list of why Apple Pay does not appear in the “Wallet” app:

The payment method’s information is not correct.
There’s an issue with the Apple “Wallet” platform.
The iOS version of your Apple device is outdated.
The internet connection of your device is unstable.

Apple Pay Supported Payment Methods

Apple Pay supports many reliable payment methods to fulfill requests, such as Apple cards, Credit cards, Debit cards, and PayPal addresses.

You can split the price of purchases and add as many payment methods as you’d like for each category.

Before completing a payment request, the service will let you pick one of the added payment methods for completing the transaction.

In addition, you can set up Automatic Paying via one of the added payment methods, to save some time for completing the transactions manually.

Apple Pay Not Showing Up in Wallet – Quick Solutions

Tip: Follow the instructions in consecutive order!

1. Re-Add the Payment Method

You might have used incorrect transaction details if the payment method does not appear within the “Wallet” app on your Apple Watch, iPhone, or MacBook.

Upon setting up a payment via Apple Pay, you must include the correct personal and payment information, so let’s learn how to do it correctly.

Here are the steps:

Open the “Wallet” application on your Apple device.
Tap on the “Plus” icon at the top-right of the page.
Select your Credit/Debit card under “Add to Wallet.”
On the next page, fill out the pay transaction forms.
Next, include the necessary personal information.
Save all changes and check if the method appears.

Once added, the payment method will appear as a bubble on the home page of the “Wallet” application.

By pressing the bubble once, you can configure the payment preferences, check recent payments, and correct the personal and payment information.

Note: Double-check all the information associated with the payment method!

2. Update the Apple iOS Version

The “Wallet” app is compatible with all operating systems supported by Apple and can be utilized on your Apple Watch, iPhone, MacBook, or iMac.

So, the next step is to update the operating iOS version on your Apple device to restore the functionality of the transactions.

How to Update Apple iOS?

Open the “Settings” app from the iPhone’s home screen.
Go to “General” and access the “Software Update:” page.
Press “Automatic Updates” → “Download iOS Updates.”
Activate the “Install iOS Updates” feature at the bottom.
Wait until the iPhone updates to the latest iOS automatically.

How to Update Apple watchOS?

Make sure that the Apple Watch is connected to Wi-Fi.
After that, access the “Settings” of your Apple Watch.
After that, navigate to “General” → “Software Update.”
Tap “Install” if a software update is currently available.
Wait until the Apple Watch updates the OS version.

How to Update Apple macOS?

First, choose the Apple menu icon on the MacBook or iMac.
Go to “System Settings” and click “General” in the sidebar.
Click “Software Update” on the right section of the menu.
Tap on the “Install Update” button if a version is available.
Wait until your MacBook or iMac device updates the version.

Notice: Your Apple devices must be securely connected to the internet to update!

3. Power Cycle & Recharge the Device

Your Apple mobile could have a temporal issue, preventing it from displaying all registered Apple Pay payment methods available through the “Wallet” application.

The issue can be caused by improperly charged batteries or issues with the temporal memory and settings.

How to Power Cycle Apple iPhone?

Open the “Settings” app on the iPhone unit.
Go to “General” → “Power” → “Shut Down.”
Connect the iPhone to the charging equipment.
Wait for 30 seconds and turn on the iPhone.

How to Power Cycle Apple Watch?

Hold the “Side” button on the Apple Watch.
Drag the “Power Off” slider for deactivation.
Connect the Apple Watch to the charger.
Turn on the Apple Watch after 40 seconds.

How to Power Cycle Apple MacBook/iMac?

Tap on the Apple menu at the top left.
Choose the “Shut Down” action button.
Connect the MacBook/iMac to the charger.
Turn on the Apple device after 30 seconds.

Note: Ensure the Apple device has reached at least 70% battery capacity!

4. Add Method from “Previous Cards”

If you’ve recently removed Apple Pay’s registered payment method, you can quickly re-add all the previously associated personal and payment details.

After launching the “Wallet” app on your mobile device, locate the “Previous Cards” section on the top and pick a payment method.

If you’ve had multiple transaction options associated with Apple Pay, you can review all the details and potentially re-add one of the payment methods.

Note: You can delete the payment history or remove a method from the “Previous Cards” tab!

5. Offload the “Wallet” Application

All iOS mobile devices use the “Wallet” application to set up third-party transactions and manage payment methods.

Offloading the “Wallet” app and then loading it on your iOS device again holds the greatest potential for restoring the functionality.

Info: This method uninstalls the app without removing your data!

Follow these simple instructions to offload the default “Wallet” application:

From the home screen, open the iOS “Settings” application.
Scroll down in the home section and locate the “Wallet” app.
Access the app’s settings and then select “Offload App.”
Next, wait for 30 seconds and press the “Load App” button.
Launch the Wallet application and check the payment status.

Alert: The “Wallet” application will not be accessible while offloaded!

6. Inspect the Internet Connection

Your iOS mobile must be connected to the internet to use any payment methods associated with the Apple Pay function.

If shopping from home, it is preferable to use Wi-Fi, but anywhere else, the application automatically uses mobile data to fulfill payment requests.

How to Inspect Mobile Wi-Fi Connection?

If you’re shopping from home, there’s a high likability that your Apple device is currently connected to Wi-Fi.

The connection priority of all iPhones and Apple watches is to use Wi-Fi connection over cellular when possible to avoid consuming an excessive amount of data.

To check the Wi-Fi on iOS, go to “Settings” → “Wi-Fi Indicator.”

How to Inspect Mobile Cellular Connection?

To check if the “Mobile Data” feature is turned on, go to “Settings” → “Mobile Service” and verify that the “Mobile Data” option’s activation slider is set to “On.”

Remember that cellular issues can also be caused by bad reception or insufficient data, so check the carrier settings.

Tip: Using cellular data when completing payments through Apple Pay is preferable!

7. Factory Reset your Apple Device

If nothing helps and Apple Pay is still not showing up in the “Wallet” app on your device, it’s time to reset all settings to default by performing a factory reset.

This is the ultimate solution to the issue, but you must set up the Apple iOS device from scratch since all your data and settings will be permanently erased.

Here’s how to factory reset your Apple device:

From the home screen, go to the “Settings.”
Then, go down and enter the “General” tab.
Next, select “Transfer or Reset [Device].”
Select “Erase All Content and Settings.”

When your phone is reset, all bugs and glitches with the “Wallet” app must be gone hence Apple Pay should start appearing.

If not, go to the Apple Support for additional assistance.

Quick Recap:

If Apple Pay not showing up in Wallet app, check the internet connection and re-add the payment method.

If the issue persists, offload the “Wallet” app, update the iOS version on the device, and perform a factory reset.

Finn Wheatley

Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.