YouTube TV app crashing and you’re wondering why? Keep reading to learn more!
YouTube TV is an ordinary app such as any other and the reasons why it is the only one crashing may vary per TV model and other factors. Let’s unwrap as much as possible!
Your YouTube TV app could be crashing due to several reasons, most of which, related to the internet TV (WiFi).
An issue with the firmware version of the YouTube app or a fault with the software files could also make the app crash so everything has to be inspected.
Why Does My YouTube TV Keep Shutting Off?
Here are the top 6 reasons why the YouTube TV app is crashing randomly:
- Outdated version of the YouTube TV app
- Internet outage on your streaming device
- Overfilled app cache of YouTube TV app
- Insufficient storage space on your device
- Software problem with your streaming unit
- A temporal outage of YouTube TV services
Remain invested in our guide as we go through the best possible solutions for this issue!
How to Fix When YouTube TV App Crashing?
Follow the steps in chronological order for the best results!
1. Restart the YouTube TV App
Assuming you’ve already tried relaunching the platform over and over again only to get thrown out, we’ll attempt something extra with the restart.
Follow these instructions to restart the YouTube TV app:
- Verify that YouTube TV is launched on your device.
- Press the “Home” or “Exit” button to close the app.
- Turn off your device using the power button.
- Wait for at least 60 seconds and test YouTube.
Note: In case your streaming device is connected to a TV with an HDMI, disconnect the cable and wait for a few minutes.
2. Clear the Cache/Data of YouTube TV
As you keep using YouTube TV, it generates excess files also known as “Cache” or “Data Cache”.
They contain your login credentials for entering applications faster as well as other activity logs and data that with time start to slow the performance of your device.
Here’s how to clear the generated app cache by YouTube TV:
- Open the Settings of your device.
- Navigate to the “Applications”.
- Press on the “Storage” tab.
- Scroll down and locate YouTube TV.
- To erase the data, select “Clear Cache”.
Tip: You can use this method to clear the cache of other apps to boost the operating speed of your streaming device!
3. Power Cycle The Streaming Device!
If YouTube TV is still crashing, then the reason might be related to the streaming device, hence your television or monitor.
Typically, a reboot is used to address impermanent problems with your device’s functionality as well as flush the temporal app data.
- To reboot your device, go to the “Power Menu” and choose “Turn off”
In addition, we strongly recommend unplugging the device from the power outlet for about 60 seconds in order to achieve a complete discharge.
Then you will turn on the device freshly and test whether YouTube TV is now going to crash.
4. Check the Internet Connection
All online platforms (YouTube TV included) require a stable internet connection to stream and function normally.
Any app will crash whenever your network device suddenly goes offline or there’s an outage on your provider’s end.
Here’s how to verify that your device is connected to WiFi:
- Go into the Settings of your streaming device.
- Go to “Network” (or “WiFi”) for most devices.
- At the “Discoverable Networks” tab, find the WiFi.
- Highlight the network and choose “Connect”.
- Write down the correct WiFi password.
- Wait for your device to establish the connection.
Info: If the connection was successful, the status will change to “Connected”.
5. Update The YouTube TV App!
To maintain optimal compatibility with the YouTube servers, the application you are requesting access from must be up to date.
As soon as new firmware is released by YouTube, it’s essential to quickly download and install it to your device, otherwise, you’re missing out.
To update YouTube TV on most TVs, follow these steps:
- Go to the App Store of your device.
- Head to “Manage Installed Applications”.
- Locate the YouTube app from the list.
- Select the app and press “Update”.
- Wait until the app is fully updated.
The length of the update will very be based on how many versions you were behind.
The procedure shouldn’t take longer than 30-60 seconds on the estimate.
6. Use the *Original* YouTube TV App!
Nowadays, there are many impostors in terms of copying original applications and content.
Many people tend to use modified versions of popular applications, to receive premium benefits, avoid commercials/ads or simply use them for free.
- Check if you have the original YouTube TV app version downloaded!
The best way to rule out “fake” versions of YouTube TV, is to head into your device’s Google Play/App Store and search “YouTube TV”.
The original version of the application should have over a million downloads and should also be at the top of the page.
Alert: Do not keep any unoriginal YouTube TV versions installed on your device!
7. Free Up Device Storage
The YouTube app could be crashing due to a streaming device throttling!
Smartphones, tablets, and other mobile devices with limited storage could especially be exposed to storage-related problems.
As your device gets overwhelmed with data, it may start to function slower than usual, crash, bug, and even give system errors.
- Go to “Settings” > “Storage” and make sure at least 30% are free!
Let’s say you have a mobile device with 64GB of storage, where YouTube is installed.
There must be at least 10-15 GB freed up from the storage, to maintain the speeds of your phone.
8. Disable Low Battery/Eco Mode!
The “Low Battery” or “Eco” modes reduce the performance of your device, to preserve the battery at a given time.
This applies to televisions, laptops, computers, and any sort of streaming device with an operating system.
Note: This setting can be called differently on the vast variety of brands!
- To disable the mode go to “Settings” > “Battery” > “Eco/Low Battery Mode”
In addition, you need to inspect whether your device has too many applications open at once, especially on the iOS or Android operating systems.
Close everything and test the YouTube TV application freshly.
9. Prevent/Reduce Overheating!
The reason why YouTube TV crashes or entirely closes could be due to overheating in your streaming device.
You can immediately justify only by touching the panel of your streaming device or TV and feeling the heat.
You can prevent the overheating of your devices in a couple of ways:
- Ventilate the device’s environment
- Relocate your device away from heat
- Block or cover direct sunlight
Tip: Turn off your streaming device for a few minutes to cool down and test YouTube TV after!
10. Uninstall and Reinstall YouTube
Now that we’re nearing the end of our guide, our best recommendation would be to proceed with cleanly reinstalling the YouTube TV app.
Instead of bothering with individual methods, we’ll directly flush the settings of the platform and reinstall all operational files.
Alert: You will be signed out from the YouTube TV app after the reinstallation!
Here’s how to universally reinstall the YouTube TV app in easy steps:
- Go to Settings > Storage on your device.
- Locate the YouTube TV app from the list.
- Highlight the platform and select “Uninstall”.
- Reinstall the app from your device’s app store.
Now when the YouTube TV app is cleanly installed, test whether it will crash!
11. Reset Your Streaming Device!
The ultimate solution for fixing any issues related to applications is to perform a Factory Reset on the streaming device.
However, be mindful that this process will erase ALL content on your device so we recommend creating a backup.
- Apps, settings, features, photos, content, and configurations will be erased!
To reset almost any TV or streaming device follow the steps below:
- Go to Settings, then “General”.
- On some devices go to “System”.
- Find the “Reset” or “Factory Reset”.
- Choose “Factory Reset Everything”.
Some devices may require a PIN for the reset. It’ll either be your SIM code or the combination used for unlocking your device.
Quick Recap:
In this guide, we’ve learned that the YouTube TV app crashing can be addressed by updating the platform and freeing storage on your device.
It’s also mandatory to use the original version of YouTube TV, inspect your internet and factory reset the player!
Read Next: YouTube Premium vs YouTube TV : What’s the Difference?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.