Xfinity Notifications Won’t Go Away? (Instant Fix Guide)

It can be frustrating when Xfinity notifications won’t go away but don’t worry. We got you!

Xfinity notifications give you useful information about your programs and settings. They disappear after a few seconds, but when they don’t, it indicates a technical issue with your service or account if they don’t. 

To get the Xfinity notifications to go away, you need to adjust your notification preferences and turn them off. You can also disable the notification settings on your Xfinity box.

Alright, let’s talk more about these solutions!

Solutions to Fix Xfinity Notifications Won’t Go Away Issue

There are several solutions to help you fix Xfinity notifications that won’t go away. You don’t have to do them all, just the ones that work for you.

#1: Manage Your Notification Preferences on Your Xfinity Account

To fix your problem with your Xfinity notifications, you want to customize your Xfinity notifications on your online account.

Select which ones you want to receive and how often, then opt out of notifications to avoid interruptions. 

To personalize your experience quickly and easily through your account settings, follow these steps:

1. Go to the Xfinity website at xfinity.com.
2. Sign in with your username and password.
3. Click My Account.
4. Click on Settings.
5. Select Notifications.
6. You will see a list of notification categories.
7. Click on each category and toggle the switch ON or OFF for each notification type.
8. Click Edit and adjust the frequency and delivery method of the notification.
9. Click Save when you’re done.

Pro Tip: Regularly review and update your notification preferences as your needs change over time, so you want to ensure you’re getting the ones you’re interested in. 

#2: Refresh the Connection by Power Cycling Your Xfinity Equipment

Another option is to refresh the connection by power cycling your Xfinity equipment.

Basically, you unplug all devices connected to the service and wait for a few minutes before plugging them back in. Doing so helps clear up errors and improve performance.

To do this, follow these steps:

1. Turn off and unplug your modem, then your router.
2. Turn off and unplug your cable box and other devices connected to your Xfinity service.
3. Wait for at least 10 minutes before plugging them back in. 
4. Plug in your modem first and wait for it to boot up completely.
5. Plug in your router next and wait for it to power up completely.
6. Plug in your cable box last and wait for it to load completely.
7. Turn on all devices connected to your Xfinity service.
8. Check if the notifications are gone. 

Note: If you still experience issues, you need to troubleshoot or contact your internet service provider for additional support. 

#3: Press the Exit or Home Button to Remove the Notification

To get rid of annoying notifications on your screen, simply hit the exit or home button on your remote control.

This fast and effortless solution eliminates the notification without disrupting your viewing experience or modifying settings. 

Here’s how to do it:

1. When you see a notification on your screen, press the Exit button on your remote.
2. Press the Home button on your remote if the notification does not disappear.
3. The notification should disappear.
4. You should see your Home Screen or Guide. 
5. Press the Last button on your remote to return to your previous channel or program.

#4: Reboot Your Xfinity Box

When Xfinity WiFi notifications won’t go away, reboot your Xfinity box. Use your remote control or unplug the box from the power source to restart your cable box.

Doing so resolves any software or firmware issues causing the notifications to remain on your screen. 

Alright, here are the steps to do it:

1. Press and hold the A button on your remote control. 
2. You should see a menu with several options on your screen.
3. Select Restart.
4. Press the OK button on your remote control.
5. You should see the message “Restarting your Set-top Box.”
6. Wait for a few minutes until your cable box reboots.
7. Check if the notifications are gone. 

Alternative: Reboot your cable box by unplugging it from the power source for 10 seconds and plugging it back in. 

#5: Check Your Notification Settings on Your Xfinity Box

To stay informed and in control of your Xfinity viewing experience, adjust the notifications’ frequency, duration, and display to suit your preferences. To do this, check your notification settings from time to time. 

Follow these steps to disable the notification settings on your box:

1. Press the Xfinity button on your remote control to access the main menu. 
2. Use the arrow buttons to scroll to Settings.
3. Press the OK button on your remote control.
4. Scroll to Preferences and press OK.
5. Scroll to Notifications and press OK.
6. You will see a list of notification settings.
7. Scroll to each setting and press OK to change it.
8. Use the left and right buttons to toggle between different options for each setting.
9. Press the Exit button when you’re done. 

#6: Update the Software on Your Xfinity Box

Another way to resolve the issue of notifications on your screen is to update the software on your Xfinity box.

Download and install the latest software or firmware version that powers your cable box to rectify any bugs or glitches causing the problem.

To do this, follow these steps:

1. Press the Xfinity button on your remote control. 
2. Use the directional buttons to highlight Settings.
3. Press the OK button on your remote.
4. Highlight the System and press OK.
5. Highlight Software Updates and press OK.
6. Check if the notifications are gone. 

Note: If a software update is available, you will see it on the screen. Follow the on-screen instructions to update your Xfinity box software. 

Info: Software updates take a few minutes to install, so be patient.

#7: Reset Your Xfinity Box to Factory Settings

If you’re looking for another way how to get rid of notifications on Xfinity, reset your Xfinity box to factory settings. The cable box will return to its original state, fixing any major problems. 

To reset your Xfinity box to its default settings, follow these steps:  

Factory Reset via Settings

1. Press and hold the Power button on your Xfinity cable box.
2. You should see green blinking lights on the LED indicator. 
3. Press and Power and Menu keys simultaneously.
4. Wait for the User Settings menu to appear on the screen. 
5. Select Restore Defaults. 
6. Press the OK button to confirm.

Reset via Xfinity My Account app

1. Download and install the Xfinity My Account app on your device. 
2. Launch the app and select TV.
3. Choose your Xfinity cable box.
4. Select Troubleshoot.
5. Tap Continue.
6. Select System Refresh.

Note: Resetting your Xfinity box to factory settings will erase your personal settings, recordings, and favorites. 

It’s important that you back up all necessary information beforehand to ensure you don’t lose anything important. 

#8: Cancel Reminders for Events and Shows

Finally, cancel the reminders you’ve set on your Xfinity box to stop those pesky notifications from popping up on your screen. This prevents those reminders from appearing altogether. 

Here are the steps on how to cancel reminders for shows on the Xfinity box:

Using the Remote

1. Press the Xfinity button on your remote control.
2. Use the arrows to highlight My TV.
3. Press OK on your remote.
4. Highlight Guide and press OK.
5. Highlight Reminders and press OK.
6. Select the reminder your want to cancel.
7. Press the Delete button on your remote.

Using the Xfinity app

1. Open the Xfinity app.
2. Tap on My TV.
3. Tap on Guide.
4. Tap on Reminders.
5. Tap on the reminder you want to cancel.
6. Tap on the Delete button. 

Pro Tip: Check your scheduled recordings and reminders regularly to ensure your preferences are up to date. 

Notifications are helpful messages that show up on your screen, but they get stuck and won’t go away. If you need further help, you need to contact Xfinity Support to get technical assistance and resolve this annoying issue.

Quick Recap

When Xfinity notifications won’t go away, it can be annoying and mean something is wrong with your service or account. To fix this, change your notification settings online or contact Xfinity support. 

For more Xfinity troubleshooting guides, visit our blog!

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