When your Xfinity Camera is Blinking Green, it’s most likely a configuration issue.
If your Xfinity home camera blinks in a solid blue color, it’s properly working.
If you see any other color, it is due to a configuration or pairing issue.
Restart the device to fix your Xfinity Camera from blinking green and let it automatically reconnect to the Wi-Fi. If the restart process is not working, you must perform a hard reset on your Xfinity Camera.
Now that you better understand the troubleshooting steps we will be performing. Let’s see what the most common causes of this problem are.
Why Is Xfinity Camera Blinking Green?
The Xfinity Camera light is color coded to blink in green if the camera is in factory mode.
Suppose your Xfinity Camera is not functioning correctly. In that case, you can either restart the camera manually or through the proprietary Xfinity application.
Here is a list of potential causes for a green blinking light indicator:
- System failure – any internal software issue can prevent your camera from working or connecting correctly.
- Hardware issues – If your Camera is physically damaged or malfunctioning, you might get a false blinking indicator.
- Improper camera configuration – If your Camera is not configured correctly, it will not stream or show any videos.
Alert: Ensure that you are using the original power supply for the camera before attempting any of the fixes.
How To Fix Xfinity Camera Blinking Green?
If your Xfinity Camera is constantly blinking green, then your only possible solution is to reboot and reset it.
Please note that these troubleshooting steps apply only to the green color camera light indicator warning.
Solution #1 Restart the Camera
This is the most effective solution to force your camera to exit the factory mode and automatically reconfigure itself.
- Unplug the camera’s power cable from the wall
- Wait 10 seconds for the device to rest
- Reinsert the camera cable into the power output
- This will force your camera to restart and attempt to reconnect to the Wi-Fi.
If the camera starts blinking in white, it means it’s still powering up and needs some more time.
If, after the restart, your camera is blinking in Amber, you need to check your Wi-Fi connection.
Note: It might take up to 3 minutes for your camera to properly connect to the Wi-Fi and configure itself.
Solution #2 Restart your Camera from the Xfinity App
If the manual method for restarting doesn’t work, you can try to reset it from the Xfinity software instead.
Here are the steps to restart your camera from the Xfinity App:
- Login to the Xfinity application with your username and password
- Open the Security tab and locate your desired camera, then click on its icon image
- Locate and click the cog wheel icon on the top right side of the screen
- Click on the Restart Camera button and then click on Restart Now.
After this, your camera will start to perform a reboot. Wait until the process concludes and check if the green blinking issue persists.
Note: If you are using the Xfinity Home app instead, then please follow the steps below instead:
Here is how to restart your Xfinity camera from the Xfinity Home app:
- Sign in to the Xfinity Home app using your credentials
- On the home menu, scroll down and find the camera you want to restart
- Click on the camera’s thumbnail icon
- Find the More Options button with three dots (•••) at the top right side
- Select the option Reboot Camera and then click on the Reboot button
Your camera will automatically reboot and reconfigure itself again.
Note: Ensure that your camera has proper access to the Wi-Fi. Otherwise, it will have issues reconfiguring after the reboot.
Solution #4 Troubleshoot Your Camera’s Connection
If your Xfinity Home Camera is blinking in green, this error might also be caused by a faulty internet connection.
- Ensure that your Xfinity camera is firmly plugged into a power outlet.
- Restart your Xfinity camera by repeating the steps in Solution #1.
- Use a different device to connect to your gateway/router and verify your WiFi by opening any webpage.
- If there are any connection issues, troubleshoot your gateway/router first.
- Reboot your Wifi router or gateway device by disconnecting its power cable, waiting 1 minute and reconnecting it again.
- Wait approximately 10 minutes for the device to restart and reconfigure itself.
Note: Your Xfinity camera is not recommended to be at a range exceeding 3 rooms away from your router/gateway.
Solution #5 Check That You Are Running The Latest Xfinity App Software Version
If you have a stable connection to your router or gateway, but your camera is still blinking green, then your firmware might be outdated.
Here is how to update your Xfinity app or Xfinity Home app:
- If you are using an android device for the app, go to the Google Play store
- Type in Xfinity app in the search field and find the official Xfinity application.
- Click on the app and check if there are any pending updates
Note: After installing new updates, please restart your android device and check if your camera is still blinking green.
Solution #6 Check For Wi-Fi Interference
Having Wi-Fi interference might prevent your Xfinity home camera from configuring properly after exiting factory mode.
Here are a few major causes that disrupt your Wi-Fi from being stable.
Common causes for Wi-Fi interference:
- Powerful household appliances such as microwaves, refrigerators and TVs
- Too many simultaneously connected Wi-Fi devices with constant background network usage
- Too many thick walls between your gateway/router and your Xfinity Camera
- Suboptimal router placement – either too low to the ground or in a non-central location.
Note: It’s recommended that your Xfinity camera has access to at least 2.5mbs Internet speed.
You can use any of the online network speed tests to verify your connection speed.
Solution #7 Perform A Factory Reset On The Xfinity Camera
Performing a factory reset will clear all of the settings on your camera and reset its configuration. This can frequently remove a malfunction that is software related.
Please use this step only as a last resort if the other steps don’t work. Some devices might require a technician to set up if they are factory reset.
- Ensure that your camera is still connected with its power adapter to the wall
- Locate the small button on the back of your camera and press and hold it for 10 seconds.
- When your camera starts blinking in blue or white, please reconnect it to the Xfinity app.
After resetting your camera, you must correctly configure and set it up again.
Your camera should blink in blue light if everything works correctly after the reset.
Note: Before pairing the Xfinity home camera, ensure that your Xfinity app is running the latest software version.
Now that you understand why your Xfinity Home Camera blinks in green, you can attempt to fix the issue with our solutions.
In rare cases, the light can blink green due to a hardware issue. Standard troubleshooting won’t work in that case, and it has to be repaired by a technician.
Read Next: Can You Use Xfinity Camera Without Service?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.