If you’re asking why is Spotify logging me out, the worst case is your account has been hacked. Luckily, we can help you!
Spotify will log you out for several reasons. Either your storage and cache are full, or you’re dealing with bugs and glitches.
It is also possible that Spotify isn't compatible with your other apps.
Why is Spotify logging you out? Find out here.
If you suspect your account has been hacked, reset your password. Then, remove third-party app access on Spotify. Finally, force other devices to sign out of your Spotify account.
When logged out from Spotify, don’t panic. Find out the reason first so that you can take appropriate action.
Below are the possible causes why your account logged you out.
Why Did My Spotify Account Log Me Out
There are a few possible reasons you are logged out from your Spotify account. In some cases, your password might not properly register with the servers.
1. Your Account Has Been Hacked
Are other people using your Spotify account? If you can’t log on, you’ve likely been hacked.
2. Storage And Cache Are Full
Spotify accumulates temporary files like any other app to save bandwidth and cut downloading times. However, over time, the cache files may be full or corrupted.
3. Incompatibilities With Other Apps
If you’ve linked your Spotify account with some third-party apps, incompatibilities with these applications may be why Spotify logs you out. Cleaning apps can also pose problems.
4. Temporary Bugs And Glitches
Maybe you haven’t updated your app in a while. The latest version may have some bug fixes.
Now you know the possible reasons your Spotify account keeps logging you out. Let us proceed to the solutions.
Why is Spotify Logging Me Out? – Our Solutions!
If you’ve wondered why your Spotify logged you out, you’ve come to the right page. We have surefire solutions to help you!
But before you do anything else, start with the simplest yet proven effective answer – restarting your device.
Hold the power button on your phone and wait for the power menu to appear. Select Shut down to turn off your phone and press the power button again to turn it back on.
However, if restarting your phone does not work, you can proceed to the proven troubleshooting solutions below:
Solution #1: Reset Your Spotify Password
Whenever you get logged out from Spotify, something may happen with your account.
Someone could be attempting to hack your account, which means your password is already compromised.
To stop this and to help you regain control of your account, you want to reset your Spotify password.
Whenever this happens, Spotify will automatically recommend that you reset your password. It will send a notification email where you can do it right away.
Here’s the full process on how to reset your Spotify password:
- Open your browser and navigate to Spotify’s reset password page.
- Enter your current password and set a new one.
- Click on the Set New Password button to continue.
Now, you have a new password to keep your account safe.
Tip: Your Spotify password is case-sensitive, so make sure you remember if you typed in an upper case or lower case letter.
Solution #2: Temporarily Remove Cleaning Apps on Your Phone
A cleaning app is probably the worst enemy of any app on your phone. They are usually third-party apps that can mess up the operation of your other apps.
They can sometimes do more harm than good.
Cleaning apps force close apps to save battery life and reduce memory usage.
If you have installed a cleaning app on your phone, temporarily uninstall it and see if it clears the issue.
Here’s how to uninstall any cleaning app:
Android
- Open Google Play Store on your phone.
- Tap the Profile icon in the upper right corner.
- Select Manage Apps & Devices, then Manage.
- Tap the name of your cleaning app.
- Tap Uninstall.
iPhone
- Touch and hold the cleaning app.
- Tap Remove App.
- Tap Delete App.
- Tap Delete to confirm.
Note: Once you have deleted your cleaning app, check if your phone still logs you out of your Spotify account.
Solution #3: Clear the Cache and Data Files of the Spotify App
Cache and junk files take up a lot of storage on your phone. In turn, they don’t just affect the speed and performance of your device negatively. They can also cause problems with your apps.
Like other apps, Spotify accumulates temporary files that can create problems over time. Clearing them regularly may help you with the Spotify logging out issue.
Here’s how to do it:
- Open the Spotify app on your phone.
- Click on the gear icon on the top right corner to open Settings.
- Scroll down to the Storage section.
- You will see how much data your app accumulated over time.
- Click Delete Cache to clear it.
Note: If you're out of luck with the solution above, try removing third-party apps.
Solution #4: Remove Third Party App Access on Spotify
If you linked any third-party app with your Spotify account, this might be why the music streaming service logs you out.
Linking these to your Spotify can save you a lot of time. They can make your life easier by allowing you to switch between Spotify and a different app.
However, they are also a cause of confusion for your Spotify app. They can cause unnecessary logouts, which can be incredibly frustrating.
If you suspect this is your issue, you want to remove access to these apps on Spotify.
Here’s how to remove third-party app access:
- Navigate to Spotify’s official website and click on your Profile.
- Choose Account from the list.
- Switch to the Apps tab and find the list of apps.
- Click Remove Access to revoke their access.
- Restart the Spotify app and see if the issue is resolved.
If third-party app access isn’t the culprit behind Spotify logging you out, proceed to the next solution.
Solution #5: Force Devices to Sign Out of Your Spotify Account
Someone else may use the app if you have an Individual plan on Spotify but are logged on to multiple devices.
Try signing out of all your devices using Spotify’s official website and see if it helps.
Here’s how to force devices to sign out of your Spotify account:
- Go to the Spotify website.
- Log in to your account.
- Click on your Profile icon.
- Choose Account from the list.
- Scroll all the way down and click Sign out everywhere.
Now, try using the Spotify app on your preferred device. Check if this step clears the issue.
Solution #6: Update Your Spotify App
If you have not updated your Spotify app, now is the time. Developers often push app updates that include new features, security patches, and bug fixes.
The latest version could contain updates that should resolve issues like this.
Updating your Spotify app is easy. No matter what device you’re using, the update process is similar so you don’t have to worry about giving exact instructions.
Here’s how to update the Spotify app:
Android
- Open the Google Play Store.
- Search for the Spotify app.
- Tap Update if you see the update button.
You can also update the app automatically. Simply, go to the Play store and search for Spotify. Tap on the three dots and check Enable auto-updates.
iPhone
- Open the App Store.
- Tap on Updates.
- Find Spotify and hit Update Profile.
You can also update the app automatically. Just go to Settings and tap on the iTunes Store or App Store. Select Spotify under Automatic downloads.
Note: When you update your Spotify app, you don't only fix the logging out problem. You also get a lot better performance.
If you can’t update your app, check your network connection. You need stable Internet to update Spotify. Another reason is you already have the latest version installed.
You can also contact Spotify customer support or check out their community forums for additional assistance.
Read Next: Is Spotify Not Loading on Roku TV?
Bottom Line
Spotify issues are nothing new. In most cases, why is Spotify logging me out can be easily solved by resetting your password and signing out from all your devices?
If not, you can move on to other solutions on this list.
If none of the troubleshooting steps work, try deleting the Spotify app from your device. Reboot your device, then reinstall it. This should fix the logging out issue you are facing.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.