If you’re wondering why is my D’Link router not connecting to the internet, we’re here to give you some answers.
Whether it’s due to overheating or outdated software, we can help you!
Many users choose the D’Link router because of its high-end functions. However, it can be frustrating when it will not connect to the Internet.
We came up with proven solutions that will help you fix this issue in no time.
Why is my D’Link router not connecting to the Internet? Let’s find out!
The most likely reason your D’Link router isn’t connecting to the Internet is an internet outage. In some cases, you may be dealing with a power supply issue or overheating. Either way, you need to restart your router and modem together.
But, before you move on to any troubleshooting steps, let us discuss the possible causes of why you may get a D’Link router internet connection status disconnected.
Check your wired connections when your D’Link router internet connection status is Disconnected.
Check to see if your router receives a steady stream of power. A hot router will also affect its performance and connectivity. You want to make sure your router is as cool as possible.
Other possible causes are as follows:
1. Internet Outage
If the entire network is disconnected, the culprit could be an Internet outage in your area. See if your ISP is down by visiting the official social media pages of ISP.
Check your router’s temperature. When your router overheats, you may experience slow Internet or lose your connection altogether.
3. Outdated Firmware
Even if your router seems to be working well, update it regularly to get the latest bug fixes. If your router’s firmware is out of date, you risk losing your connection.
4. IP Address Issue
An IP address hasn’t been assigned to your router, or the DHCP is disabled.
5. Cables and Connections
You are using low-quality Ethernet cables, hence the connectivity issues. Or the cables are frayed or broken.
These are the possible causes of your D’Link router internet status saying Disconnected. Now, let us move on to fixing the issue.
Before applying advanced measures to fix your D’Link router not connecting to the Internet, first check for an Internet outage in your area.
How can you tell if there’s an Internet outage? One, the outage isn’t limited to a single device. Check your other devices if they are connected to the same network.
If the problem is only present on one device, you can safely narrow it down to that specific device.
If you ruled out Internet outage as the culprit, but your router status is still Disconnected, try the following troubleshooting steps:
Restarting your router is an excellent first step to fixing not connecting to the internet error.
However, it may not be enough when you’re dealing with a serious glitch in your network.
There is a better way to restart your router, and that’s to power cycle it.
Doing this will discharge your router fully, getting rid of bugs and glitches that are stored on your device’s memory.
Here’s how to power cycle your D’Link router:
- Turn off your router using the switch.
- Unplug it from the wall socket.
- Wait for at least 3 to 5 minutes before plugging it back in.
- Plug it back in and turn the router on.
Note: If you’re restarting other devices, you want to make sure that your D’Link router is connected first.
Another thing to look out for is a connectivity issue between your modem and router.
There’s a specific way of connecting your router to your modem so you continue to enjoy an internet connection.
If your D’Link router does not connect to the internet, you want to make sure that the connections are secure.
You also want to take a closer look at the LAN cables and how they connect to the modem and the router.
Here’s how to check the connections between your modem and router:
- Check your ISP-issued modem for a WAN or Internet port.
- Plug one end of the cable into the WAN or Internet port.
- Plug the other end of the cable into the router’s WAN port.
- Wait for your router’s LED lights to start flashing green or yellow.
Note: If your modem does come with a WAN or Internet port, you can plug the cable into the LAN 1 port slot.
One of the reasons why any routers, including D’Link ones, can’t connect to the internet is that they’re not set to dynamic IP assignments.
Your router’s IP address is going to be determined by turning on this particular setting, or it won’t connect at all.
IP addresses are important when it comes to setting up networks. However, the issue arises when devices are assigned the same one.
This can cause one or both to disconnect. Turning on Dynamic IP allows your router to not worry about getting an IP address for other DNS services.
Here’s how to turn on Dynamic IP:
- Login to your D’Link router’s web interface.
- Select Setup.
- Look for the Internet Connection Type section.
- Choose Dynamic IP (DHCP) from the drop-down.
- Click on Save Settings.
Note: Depending on your ISP, you might need to fill up the Host Name field.
Devices not connecting to the internet can also indicate issues with your current network setup.
Setting your router to DHCP is a good start as it leaves you in the hands of your ISP.
Another change you can do is to use third-party DNS servers for better connectivity.
Leaving this blank will leave you relying on your ISP’s DNS servers.
Now, there’s nothing wrong with using them, but third-party, public ones are updated and can improve overall connectivity significantly.
It’s not going to speed up your internet, but if you’re suffering from connection issues, it will sort it out quickly.
Here’s how to set up your router to use third-party DNS servers:
- Go to your router’s web interface.
- Click the Setup option.
- Find the DHCP Internet Connection Type section.
- On the Primary DNS Server field, type in your DNS of choice.
- Do the same for the Secondary DNS Server field, then click Save.
Pro Tip: You can use Cloudflare’s DNS servers by typing in 188.8.131.52 in the primary and 184.108.40.206 in the secondary fields.
A corrupt DNS cache is one of the primary reasons why your D’Link router can’t connect to the internet.
It makes it impossible for your router to determine the IP addresses that it needs to access to connect you to websites and servers.
You’ll need to flush the DNS cache on your device and network to fix this. This will clear it up and allow you to connect to the internet.
A downside to doing this would be your connections for the first few days will take a bit longer. But it sure does beat not connecting at all.
Here’s how to flush the DNS cache on your network:
- Right-click the Start button on your desktop.
- Select Command Prompt (Admin).
- Type in ipconfig /flushdns then press Enter.
- Type ipconfig /registerdns, then Enter.
- Type netsh winsock reset, then Enter.
Tip: We recommend you restart your computer for the commands to take effect.
Finally, if none of these solutions work, you’ll have to look into updating your router’s firmware.
D’Link routers are quite difficult to update compared to other brands.
It’s a more hands-on process requiring you to download and upload the update to the router.
Here’s how to update your D’Link router’s firmware:
- On your web browser, open your router’s web interface.
- Go to Manual Settings.
- Select Maintenance, then Firmware Upgrade.
- Click on the Browse button.
- Choose the firmware file you downloaded, then click Upload.
These are the steps on how you can fix your D’Link router that’s not connecting to the internet. You can also feel your router and check if it’s hot.
If it is, you can turn it off, unplug it, and let it cool down for a few minutes. If the problem persists, you can contact D’Link customer support for assistance.
Are you still asking why is my D’Link router not connecting to the internet?
If you are, you’ll need to follow these solutions closely so you can successfully resolve the issue.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.