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Why Does My Kindle App Keep Crashing? – Complete Fix Guide

ByKevin Wood Updated on6 December 2022
why does my kindle app keep crashing

Why does my kindle app keep crashing? If you’re constantly experiencing this error, we have the solutions!

If it constantly crashes, especially at random times, this issue can ruin your overall user experience.

The good news is that we found different solutions that will stop annoying crashes from happening.

Here’s how you can stop it!

To fix your Kindle app that’s crashing all the time, you want to close all the background apps on your phone. It also helps to free up storage space on your phone. Finally, you want to eliminate any corrupted files made by the app by removing its Saved Data or Offloading it from your phone.

Reasons Why Does My Kindle App Keep Closing

Now that you have a solid idea of this particular issue, let’s look at the various reasons why your Kindle app can close without warning.

One of the factors you need to consider is your phone’s connection to Kindle’s servers.

Your device may not have enough storage space, which can disrupt the usual processes of the app.

Let’s determine which factors can cause this issue the most.

1. Not Enough Storage Space

Storage space is important for apps like Kindle that download files from the cloud. You want to have ample space at all times to avoid disrupting the app’s functions.

2. Connectivity with Servers

The quality of your internet connection also matters so the app can communicate with its servers to get your books.

3. App Permissions Not Enabled

Disabled permissions can stop the Kindle app from operating normally. You want to make sure the required permissions are enabled.

4. Minor Bugs and Glitches

Bugs and glitches can happen to software, including the Kindle app. These can disrupt the app’s operation, causing it to crash and close.

With this information, we can now proceed to the troubleshooting solutions so you can finally fix this and get rid of all the random crashes.

Easy Fixes for Why Does My Kindle App Keep Crashing

fix kindle app keep crashing

Whenever you experience your Kindle app crashing constantly, one of the quickest steps you can take would be to close the app and restart it.

This will allow it to load fresh on your device, so any bugs or glitches are flushed out.

There are instances when closing your Kindle app does not work out. If this is the case, restart your device and try using the app again to see if it continues to crash.

If the problem is not resolved, you can proceed to the more advanced troubleshooting steps below that can resolve the issue.

Solution #1: Close the Background Apps on Your Device

Having a lot of apps open on your phone can affect its performance. Sometimes your phone has not restarted for a few days, and the open apps can pile up.

If this is the case, some apps, like the Kindle app, can crash unexpectedly.

close background apps

To quickly resolve this issue, you want to check if your phone has multiple apps running in the background.

If not closed, apps can continue to run and use your phone’s resources. This can affect available processor and memory resources which can cause apps to stop working.

Here’s how to close the background apps on your phone:

On iPhone:

  1. On the Home Screen, swipe up from the bottom of the screen.
  2. Swipe left or right to choose the app you want to close.
  3. Select one of the preview app cards and swipe it up out of the screen.
  4. Make sure also to close the Kindle app.

On Android:

  1. Swipe up from the bottom of the screen.
  2. Select the Recent apps button.
  3. Tap on the Clear all or Close all button.
  4. Restart your phone for the best results.
Pro Tip: Closing background apps can also help improve your phone’s overall performance and

Solution #2: Delete Unused Apps to Free Up Storage Space

delete unused app

The Kindle app requires additional storage space for it to work optimally. It can take up additional space apart from its installation size to store the books you get.

If your phone is close to running out of space, the Kindle app can detect that and can cause issues like crashes.

One of the most effective steps to take if you have this particular issue would be to free up storage space.

You can delete obsolete or unused apps to gain additional space so the Kindle app can work properly.

Here’s how to find out apps that you seldom use on your phone:

On iPhone:

  1. Go to your phone’s Settings.
  2. Select General.
  3. Navigate to iPhone Storage.
  4. Scroll through the list of apps and find the ones that say “Never Used.”
  5. Delete those apps from your phone.

On Android:

  1. Open the Files by Google app on your phone.
  2. At the bottom left, select Clean.
  3. Go to the Delete unused apps card.
  4. Tap on Search for apps.
  5. Uninstall the apps you found on the list.
Note: Make sure to have at least 20% of your storage space freed up for your system’s overall performance.

Solution #3: Offload the App on Your iPhone

If you have the Kindle app on your iPhone and it’s constantly crashing, you want to resolve that as quickly as possible.

Your iPhone has an Offload App feature, which helps refresh your app’s functions.

remove kindle app

In the case of the Kindle app, it will reload it, so all bugs and glitches are removed and stop it from randomly crashing.

Here’s how to manually offload the Kindle app on your iPhone:

  1. Open your iPhone’s Settings.
  2. Go to General.
  3. Select iPhone Storage.
  4. Find the Kindle app from the list.
  5. Tap on Offload app.
Pro Tip: If you have an Android phone, the equivalent step to take here would be to uninstall and reinstall the Kindle app.

Solution #4: Switch Internet Connections on Your Device

A primary cause of the Kindle app crashing is an unstable internet connection. The app needs a stable connection for it to work properly.

If your device is suffering from a poor connection, the Kindle app won’t be able to download brand-new books from its servers.

Before launching the Kindle app, you want to ensure your device has a stable internet connection.

switch internet

Here’s how to ensure that your device gets the best possible connection:

  1. Connect to your router’s 5G WiFi network if available.
  2. If you lose your internet service, connect to your phone’s Mobile Data.
  3. Power cycle your network devices to refresh your internet.
Note: Once you determine you have a stable internet connection, open the Kindle app to check if it continues to crash.

Solution #5: Delete the Kindle App Saved Data on Your Device

The Kindle app continues to save small bits of data every time you use it. For Android devices, you can track it and see if it’s gone too large.

You can also choose to remove it if you believe that the bugs or glitches can affect the fidelity of the saved data.

A corrupt file in the app’s saved data can affect the performance of the app. Clearing it as quickly as possible can resolve random crashes you’re experiencing.

Here’s how to remove the saved data from the Kindle app on your phone:

  1. Open the Settings app on your Android phone.
  2. Go to Apps, then Manage apps.
  3. Find the Kindle app from the list and select it.
  4. Tap on Storage, then Clear Data.
Note: If you have an iOS device, you can remove the app’s saved data by uninstalling the app.

Solution #6: Enable the Kindle App’s Permissions

The Kindle app needs the proper permissions to work properly. If any of the required ones are changed, the app can suffer from many issues, like random crashes.

Although these permissions are not easily changed after installation, they can happen and ruin the user experience.

enable app permission

Here’s how to enable the app permissions for the Kindle app:

On iPhone:

  1. Go to your iPhone’s Settings.
  2. Select the Privacy option.
  3. Choose the Kindle app.
  4. Toggle the app permission switch On.

On Android:

  1. Open your phone’s Settings.
  2. Go to Apps.
  3. Select the Kindle app from the list.
  4. Tap on Permissions on App Settings.
  5. Toggle the switch to the On position.

If none of these solutions stop the crashing problem on your Kindle app, you can consider updating it to the latest version.

You may be dealing with an outdated app with software that’s incompatible with your current system.

Bottom Line

Now that you know the reasons and fixes why does my Kindle app keep crashing, you can follow these steps to resolve it once and for all.

It’s certainly a frustrating error to get especially when you’re in the mood to read your favorite book.

However, with these solutions, you should be able to get the Kindle app up and running in no time.

Read Next: Kindle Not Charging Orange Light?

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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