Is your Verizon mobile data not working? Are you trying to find the ultimate solution to the problem when the LTE is not functioning or working properly?
This is not a rare occurrence. In fact, thousands of people experience this regularly.
Fret not because, in this guide, we’ll give you the full details on how to work around this given problem!
Fixing the problem of Verizon mobile data not working is easy.
In fact, you just have to follow a few easy and simple steps!
Reasons Why Verizon LTE is Not Working
The internet has been one of the most important things in all our lives.
Most people use it for entertainment and leisure, while others rely on it for their jobs, careers, and businesses.
But, as unfortunate as it may seem, the internet wouldn’t be 100% available for you. There’ll be instances where it would not load or work.
Some of the most common reasons for it include:
- Service Outage or Maintenance
- APN Setting Problems
- You Exceeded Your Data Plan or Package
- SIM Card Issues
- Reception Issues
These are the most common nuisances that could be causing the problem of you not being able to connect to your Verizon LTE.
If you’re not that tech-savvy, don’t worry. Fixing this problem doesn’t really require you to be an expert!
In fact, we did our best and outlined the comprehensive guide to solving this problem!
We did it in a way that you could fully understand it even if you have no idea about the internal structure of networks and mobile data!
Without further ado, here’s the solution if your mobile data is not working on Verizon!
How to Fix Verizon Mobile Data Not Working?
This method will be the complete guide to help you fix your problem with your mobile data.
Step #1: Identify If It’s WiFi or LTE
Many people get confused in distinguishing where they’re connected. Am I connected to WiFI or LTE?
How do I know if I’m connected to LTE?
The answer to this is simple – look at the top part of your phone. If you see the WiFi symbol with both upward and downward arrows perfectly fine, then you are connected to WiFi.
Otherwise, if you see 3G, 4G+, or LTE, then you are using mobile data to connect to the internet.
The first step is to determine if it’s really your mobile data that has problems and not the WiFI.
When you are 100% sure that mobile data is the one at fault, go to the next step, which is…
Step #2: Check Your Mobile Data Plan
Most of us do not have a clear understanding of what our data plans are.
In fact, we think that our mobile data would never be used because we’re just at home most of the time and we’re connected to a WiFi connection 100% of the time right?
What we don’t realize is that when our WiFi connections become intermittent and our mobile data is turned on, the connection automatically switches to mobile data.
Oftentimes, these things happen without any warnings.
The only sign is when you are streaming a video and it buffers or comes to a full stop, then it reloads as nothing happened.
So, what you need to do now is to check the mobile data plan that you have with Verizon. You might be over the data limit set for your particular line.
Step #3: Check for Outages or System Maintenance
After that, contact Verizon and ask if any system maintenance issues or outages are going on.
These things happen periodically, but for you to be sure, contact Verizon’s customer service department.
Ask them if there’s an ongoing outage or maintenance that you should be aware of.
Step #4: Toggle Airplane Mode (ON & OFF)
Then, the next thing you want to do is to toggle your phone’s airplane mode on and off.
What this does is refresh your mobile by turning off all possible connections your phone has – WiFi, mobile data, Bluetooth, etc.
You can do this by going to the quick access menu of your phone, usually by swiping from the top part of your screen down and click the airplane icon.
Alternatively, you can also go into Settings and click anything that relates to Wireless Networks, WiFi, or even Airplane Mode directly.
Click on it to turn it on, have it take effect for a few seconds, then turn it back off.
Step #5: Power Off Your Device
After that, what you want to do next is to turn off your device. We’re not talking about restarting the device, instead, we’re actually trying to turn off the device completely.
This is in preparation for the next step, which is…
Step #6: Remove and Reinsert Your SIM Card
The SIM card is the thing that makes it possible for you to make and receive calls, send and receive texts, and toggle mobile data.
The problem could lie with the positioning of the SIM card. So, it’ll be best to detach or remove it from the SIM tray, then reinsert it.
Step #7: Reset APN Settings
After inserting the SIM card back again, it’s time to reset the APN settings.
The APN or the Access Point Name is the gateway that stands between the cell network and the internet.
It’s how your carrier’s network connects to the World Wide Web.
Sometimes, the APN reads data and information incorrectly. Therefore, it causes your device not to connect to the internet.
Different handsets have different ways of resetting the APN settings.
Usually, you will find it along the lines of Connections, Mobile Data, Wireless & Networks. Furthermore, it could be named as Access Point Names instead of APN.
What you must do is to find the option that says Reset to Default.
Setting Verizon APN Settings Manually
You can also choose to manually set the APN settings of your device.
To do this, follow the steps on how to go to Access Point Names or APN.
Instead of choosing one, select the option that’ll let you Add APNs.
Enter the following information:
| NAME: | Verizon |
| APN: | VZWInternet or Internet |
| MMSC: | http://mms.vtext.com/servlets/mms |
| MCC: | 310 |
| MMS Port: | 80 |
| MNC: | 012 |
| APN Type: | MMS + Internet or Internet + MMS |
All that’s not mentioned in the table, leave them blank. Once you have all these done, restart your device!
Step #8: Reset Network Settings (Optional)
Should the 7-step method not work for you, the last and final step is to perform Reset Network Settings on your phone.
For iPhones, you can do it by following these steps:
- Go into Settings > General.
- From there, navigate to Reset > Reset Network Settings.
For Android devices, however, the steps in resetting the network are a bit different.
- Head over to Settings > System/General Management.
- Then, the next thing you need to find is Reset/Reset Options.
- From there, select the option that says Reset Network Settings.
- Power cycle your device to ensure that the changes will be made!
NOTE:
In iPhones, after you perform a Network Settings Reset, the phone will automatically reboot. Wait for it to turn back on and try it again!
By now, you should be able to connect to the internet.
Of course, that is if there’s no outage or if you don’t have any problems with your data plan or package.
Read Next: How to get around Verizon Calling Restrictions?
I Did the Process Multiple Times but It’s Still Not Working, What Should I Do?
So, you did the procedure religiously, but, unfortunately, it’s still giving you that “x” symbol on the part where it should say 4G or LTE. What do you do?
For this part, the best thing to do is to contact an expert about it. Verizon is a big company and they’ll most likely be happy to help you.
Just contact customer care or their technical support department.
Tell them about your concern; it’ll also be helpful if you tell them that you’ve done the process that we told you about above.
They’ll perform technical and advanced troubleshooting, so be prepared to have your phone with you.
Can I Fix This Problem Alone?
Many people doubt themselves when they first clicked on this article. The good news is, you can resolve this concern all by yourself!
You’ll only need to contact a technician or an expert if you’re already stuck after doing the fix method!
Remember, you won’t always have a 100% LTE connection.
So, the next time that you experience your Verizon mobile data not working, refer to this guide and fix it in the fastest and most urgent ways you can!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.