Aren’t you able to find the Verizon Fios troubleshooting TV no signal guide over the internet that’s working? Is the no signal error on your Fios TV still continuously giving you a hard time? If yes, then you’re just on the right page!
You’ll find many guides that talk about the solutions to this online – but most of them don’t actually work.
In this guide, we will walk you through the Verizon Fios troubleshooting the TV no signal after replacing the TV; and even if you didn’t do anything!
To finally fix the “no signal” error prompt you’re seeing on your Verizon Fios TV, disconnect and reconnect the cables and check if there are damages. Then, double-check if your TV or your set-top box is experiencing power problems.
After that, re-synchronize your step-top box and your TV. Lastly, perform a hard reset on the set-top box. This should fix the no signal issue that you’re currently seeing.
Before we dive straight into the topic of how we can fix this problem, it is also imperative to understand how these problems came to be.
So, what could the possible reasons be on why you’re receiving this type of error?
Reasons for the “No Signal” Error on Your Verizon Fios TV
Just like any other type of cable TV service, the Verizon Fios TV could have too few problems like this, too.
In fact, there could be many different reasons why you’re experiencing this error. But, here are the most customary causes:
Improper Input or Source on TV
All TVs now give us the option to change input or source. For example, you could have your input or your mode set to HDMI 1 or 2 to show the program.
Then, if it’s on HDMI 1, you need to make sure that the TV’s input is set to HDMI 1 to be able to display the image.
So, one of the most common causes of the “no signal” error is with the input that our TVs are on.
Problems With Set-Top Box
Akin to different types of technology, the cable box or the set-top box that Verizon Fios offers isn’t 100% foolproof.
When you have it turned on for quite a long time without turning it off or deactivating it, it may experience overload, which can cause the boards in it to malfunction.
Thus, it might not function properly to be able to project the display that it should.
Damaged Cables and/or Wiring
Over time, cables and wires get worn out, too – and the worst thing about that is we barely know that it’s happening.
This is because we don’t touch or move these cables every so often, so it’s quite “impossible” for them to be damaged, right? But that’s not how it works.
Sometimes, our cables and wires get detached from ports on their own; it’s worth checking, too.
The Television and Cable Box May Be Unsynchronized
Another possible culprit might be because the television and the cable box have been unsynchronized.
This is a completely common scenario and you can find many different solutions to this online; but they might just not work seamlessly or the guides of fixing them might already have been outdated.
The best and the easiest way to fix this is to reset both your TV and the set-top box at the same time.
We’ll get into the details of how you can perform that in a later part of this article.
Now that we know where this particular error might come from, we can then proceed to troubleshoot and fix it completely!
Verizon Fios Troubleshooting TV No Signal Troubleshooting Steps
These troubleshooting steps are applicable if you’ve gotten the error after you replaced your television or if it just suddenly went on and projected the error.
You can finally bid the error farewell in less than half an hour!
Step 1: Check on All Cables and Wiring
The first thing you have to do is to make sure that the cables and the wires that link your TV and your cable box are fixed and damage-free.
You can do this by running the cable using your hand to check if there are any leaps or bumps on the cable.
These instances are common especially in HDMI and Ethernet cables, so be sure to check them out.
NOTE:
You can also do a reattachment of the cables to double-check if the cables and the wires are properly connected.
Do this for both the HDMI and the coaxial cables; disconnect them and reconnect them.
After you check all of these, the next thing you have to do is to make sure that the power connections of your devices are at par.
This is in connection to our next step, which is…
Step 2: Evaluate the Power Supplies of Both TV and the Set-Top Box
Most of the time, people tend to forget that their devices are powered by electricity. This leads them to disregard the power supply and requirements of their equipment.
Check your TV’s power supply from where it connects to the back of the TV down to the other end of the cable; it’s what you use to connect it to the outlet.
Also, check out the quality of the power supply of the set-top box. Akin to other types of cable boxes, the cables on the Verizon Fios are like regular cables and wires.
Checking Outlets
Another thing you don’t want to miss is to check if the outlets have power. Oftentimes, people tend to forget to check if the outlets have power, so they disregard it.
Step 3: Troubleshoot the TV
In this part, what you would want to do is to troubleshoot the television itself. You can do so by turning the television on.
Then, using the original remote control of the TV, switch on to channel 3 or channel 4.
After doing so, check and evaluate the connection of the TV to the outlet and replug it; doing this will help you verify if the problem is with the television or with the set-top box.
Ensure that both the TV and the set-top box are turned on.
While you’re at it, you can also check if all other electrical equipment in your house is functioning properly.
You can check your refrigerator, your heater, the lights, the generator, and other electrical equipment.
This step can also fix Verizon no signal after replacing TV.
Step 4: Re-Synchronize TV and Set-Top Box
Is your television in synchronization with your Fios set-top box? In case you’re not sure about it, you might as well just re-synchronize them.
Re-synchronizing your TV to your cable box is easy; you just have to turn both your television and your set-top box off.
Leave it turned off for about 1 to 2 minutes.
Then, turn the cable box on first. While it’s initializing, turn the TV back on again.
By this time, the TV and the cable box should be in synchronization already.
Step 5: Reset Your Set-Top Box
The last step to finally get rid of this problem is to manually reset your Verizon Fios set-top box.
You can do this by simply unplugging the power cord from the outlet for 15 to 30 seconds.
NOTE:
The power cord is not the coaxial cable; it is the cord that is connected to the outlet, which provides power or electricity.
So, you have to make sure that you unplug the power cord and not the coaxial cable.
After the timeframe provided, the next step is to plug the power cord back again to the outlet. You should see the time on the front panel of your set-top box.
That’s the signal to turn the device back on again.
It’ll take you through the media guide updates and once it’s done, try and access your Verizon Fios TV again.
I Did All the Steps but It’s Still Saying No Signal, What Should I Do?
So, you’ve carefully followed all the steps in the guide but you’re still seeing no signal. What’s the next step to do?
If it’s still showing you the same error, the next best thing to do is to contact Verizon’s customer support team or technical team.
They’ll give you further assistance on how you can resolve the issue.
On the other hand if, it worked temporarily, but you still have to manually reset it more than three (3) times a week, then the problem is already with the hardware.
Contact Verizon’s Fiber Solutions tech and customer service team and tell them about what you’re experiencing.
Read Next: Learn how to reduce your Verizon bill?
So, Do You Need to Be an Expert to Solve This Problem?
With this guide in your arsenal, it’ll now be easy for you to solve and put an end to the no signal error that you’re seeing on your television.
As you may have noticed, the Verizon Fios troubleshooting TV no signal guide is something that anyone can do.
Even if you have no experience in solving these types of problems, you’ll be able to fix and get rid of the no signal dilemma!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.