Ubee port forwarding not working and you’re wondering what’s the solution?
Look no further and keep reading to find out many different ways to solve this problem.
In this post, we’ll describe ALL possibilities and help you troubleshoot your issue accordingly.
To fix the Ubee port forwarding, first, make sure your PC’s WAN IP address is public and that the port forwarding settings are properly configured. Next, disable any firewalls and make sure that the network setting’s host IP value matches the default gateway of the local receiver.
The solution is pretty simple if you understand where the problem is coming from so let’s take a look at the possibilities first.
Port forwarding issues can be caused by local interruptions, all the way to discrepancies in the IPs.
Any additional software guarding your internet connection might contribute to blocking local port forwarding as well.
Down below we have summarized all of the possible causes preventing you from port forwarding on your Ubee:
IP not Public
If the local host device is not public or not accessible by your Ubee, the port forwarding will not be able to transfer any data.
Incoming Interface Problem
A problem with the incoming data from the receiver device’s interface might be the reason why the port forwarding is not working.
A potentially closed port on your Ubee might impact the port forwarding.
IP not Static
Even if public, the assigned IP of your receiver device (console, PC laptop, etc…) must be static and not dynamic.
An enabled internet connection protector, such as your Windows default firewall, might cause discrepancies with the arriving data from your Ubee.
These are the most common issues that Ubee users experience, so if your problem is related to one of these possibilities, you’ll definitely solve it.
Let’s not jump to the solutions.
Before we proceed any further, we suggest rebooting your Ubee to ensure the issue is not due to a temporal power bug or glitch.
Simply re-insert the power adapter of your Ubee and check if you’re going to be able to port forward.
If rebooting didn’t seem to fix the issue, then try some of the following solutions:
For your Ubee port forward to work, you’ll need to set up a static IP on the device you’re targeting.
The static IP helps to prevent any network conflicts and the setup is quite easy if you understand how TCP/IP work.
However, in the steps below we’ve made sure to describe the process in a way that everyone can do it, even without any networking knowledge.
Here is how to set up a static IP on a Windows 10 machine:
- Open the Control Panel.
- Go to Network and Internet and then to Network Connections.
- Right-click on the network adapter that is currently connected (where your Ethernet cable connects, it could be Ethernet or Ethernet 2 and etc…)
- Choose Properties.
- Open the Internet Protocol Version 4 (TCP/IPv4).
- Tick the “Use the following UP addresses”:
- To discover the IPs you need to fill in the form open the Command Prompt.
- In the CMD, type “/ipconfig” and hit Enter.
- Copy the IP address, Subnet Mask, and Default Gateway to fill the form.
- Click on OK to save the settings.
Now with the static IP address, test the port forwarding. If it does not work, maybe the Ubee firewall is not disabled, and you’ll need to open a port so let’s proceed with the next solution.
Since the Ubee routers have a basic firewall that protects your home internet from unattended access, you’ll need to open a port so it can be accessible.
The port forward is really simple, so let’s first make sure you’re doing everything right.
To open a port (port-forward) on Ubee, follow the steps below:
- Login to your Ubee router by inserting the “192.168.0.1” in your web browser.
- Use admin/admin or admin/password to login to the control panel.
- Locate and press on the Port Forwarding tab.
- Go to Advanced > Forwarding > Create IPv4.
- Submit a port forward entry.
If that’s how you’re port-forwarding then you’re doing it right and you can proceed with the next solution.
Besides your Ubee firewall, Windows has a firewall as well, and in most cases, it interferes with the port forwarding.
On the targeted device, follow the steps below to disable the Windows Firewall:
- Open the Control Panel.
- Go to System and Security.
- Open Windows Firewall.
- Choose to turn OFF the Firewall.
- Press OK to confirm the changes.
Note: If you’re having antivirus software currently running on the machine, we suggest snoozing or disabling the program until the end of this post.
Now when you’ve got an open port and no firewalls are in the way, it’s recommended to re-enable the network, so any ongoing conflicts can be resolved.
It’s a pretty quick operation on a Windows machine so let’s check how it’s done.
Follow the steps below to enable/disable the Ethernet network:
- Open the Control Panel.
- Go to Network and Internet.
- Choose Network Connections.
- Right-click on the network adapter, Ethernet, or Ethernet 2.
- Choose Disable.
- Wait for a few moments and right-click again.
- Choose Enable.
Test the port-forwarding now. In case it is still not working well, there might be something wrong with the Ubee router. Let’s find out.
If your Ubee port forwarding not working, maybe you haven’t restarted your Ubee router yet and changes from previous steps did not take effect.
We suggest performing a power cycle to discharge the device which is more efficient than the ordinary reboot.
Here is how to hard reset/power cycle your Ubee router:
- Turn OFF the Ubee device.
- Unplug the power adapter for about 5 minutes.
- Plug the power adapter back and turn ON the router.
Once online, test if the port-forwarding is now working. If not there are more things you can try to solve the problem so let’s proceed further.
In case you’re using more than one router in your setup or you might have to enable the bridge mode so the port forwarding can work.
Since the network might not be using the recently set port-forwarding rules, instead it is looking at the other device port rules, you’ll need to enable bridge mode and solve the conflict.
Here is how to enable the bridge mode on your Ubee router:
- Following solution #2, log in to your router’s control panel.
- Go to Tools.
- Choose Operation Mode.
- Enable the Bridge Mode.
- Reboot the router.
After the reboot, your port forwarding should be working. If not, then proceed with the last solution which has the highest chance of solving your problem.
By performing a factory reset, ALL settings, configurations, and data will be permanently erased from your router.
That generally means that you would have to set up everything from scratch which is actually good.
If there were any ongoing issues that might be preventing the port forwarding, after the reset, they will be gone.
Here is how to factory reset your Ubee router:
- On the back of your router, there should be a small hole.
- You’ll need a sharp object to reach inside and press the reset button.
- Hold the reset button for about 30 seconds.
- Release the button and wait for at least 1 minute.
After the reset, you can perform the first two solutions again and check if the port forwarding is working.
If not, then you can reach out to Ubee’s customer service for additional help.
Thus, to fix the port forwarding on your Ubee, you’ll need to make sure that you’re using a static IP and that there are no enabled Firewalls. Then you can reset the Ethernet connection and perform a power cycle on your router. If nothing works, you should factory reset the Ubee router.
Now when you’re aware of why Ubee port forwarding not working you should have no trouble setting it up correctly.
If our steps were helpful but you have other issues that you need to take care of, check our blog, there is definitely something to help you.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.