Toniebox Orange Light? – What Does It Mean & How To Fix?

What does Toniebox orange light mean, and how to get rid of this? Stay with us to find out!

The Toniebox has different LED indicator lights that alert users to a problem.

This guide will review the Toniebox’s orange LED light, what it means, and how to resolve this quickly.

To fix the Toniebox orange light issue, place your Toniebox on the charging station for about 3 hours to fully recharge it. If the orange LED light persists, you must check for overheating and switch to another power source.

Let’s dig deeper to discuss more details!

What Causes Orange Light on Toniebox?

The Toniebox usually continues functioning until its battery runs out.

When the battery in your Toniebox runs low, it gives you a warning signal by displaying an orange light to indicate this.

Sometimes, the orange light, however, might appear due to something else, such as a bug with your Toniebox or power-related insufficiency.

So let’s take a look at all orange light causes:

Now that we have discussed the underlying causes let’s quickly start troubleshooting!

How to Fix the Toniebox Orange Light?

Tip: Carry out the steps in the correct order! 

1. Fully Charge Toniebox Correctly!

One of the most apparent reasons your Toniebox displays an orange light is its low battery.

Simply place your Toniebox on the charging station to recharge the unit, and make sure the station is appropriately connected to a power source. 

Here is how to place Toniebox on the charging station:

1. Carefully embed your Toniebox on the station.
2. Make sure that the Toniebox is properly seated.
3. Then, plug the charging station into the power.
4. Leave the Toniebox to charge for 30 minutes.

If the orange light on your Toniebox goes out after a while, this does not mean that it is fully charged, so wait for up to 3 hours.

We recommend leaving this solution overnight tonight.

Info: Once the Toniebox battery is fully charged, you can use it for up to 7 hours!

2. Inspect Charging Station & Adapter

Does Toniebox still have an orange light on? Well, poor connection could be the culprit here!

There is a chance that your Toniebox is poorly seated on the charging contacts on the station, causing a fault in the charging.

When your Toniebox can’t charge normally, the orange light will persist until the charge drains out entirely and your Toniebox turns off.

So, remove your Toniebox and reconnect it to the charging station!

Additionally, ensure that the Toniebox charging station’s USB charging cable is fully plugged into the power adapter and that the adapter is plugged into a working power outlet.

When you are sure the Toniebox is correctly installed on the charging station, leave it for 30 minutes.

Warning: It’s essential to check whether the charging connectors and ports are not obstructed by dust or other accumulation.

3. Inspect Toniebox for Overheating!

If placing your Toniebox on the charging station does not help, you must check your device for overheating.

Although this is rarely the case, if your Toniebox is overheating, the battery might get damaged, which will prevent the Toniebox from charging when set up on the station.

In such a situation, remove your Toniebox from the charging station and place it in a  cooler and well-ventilated area to cool down.

When the Toniebox is not hot, put it back on the station.

Reminder: Remember that the orange light primarily indicates a low battery, so ensuring a full charge of your Toniebox is the critical solution. 

4. Power Cycle Your Toniebox!

Software bugs and glitches can also prevent the Toniebox from charging and functioning correctly.

Restarting the Toniebox is the only way to clear such glitches from the device’s operating system and get it back on track in no time!

Here is how to restart the Toniebox in easy steps:

1. Remove your Toniebox from the charging station.
2. Hold and flip the Toniebox in a downward direction.
3. Then, tap and hold both ears for about 10 seconds.
4. Wait for the sound signal, then flip up the Toniebox.

After performing these steps, place your Toniebox on the charging station and plug its USB charging cable into the power source.

Then, after half an hour, check for the orange light. 

5. Switch to Another Power Source

If you use a strip to power your Toniebox charging station, try plugging the adapter directly into the outlet.

This will help you identify whether the problem comes from the wall outlet or due to your Toniebox charging station.

There is a chance that the previous wall socket is faulty, loose, or not correctly powering the charging station, which is why your Toniebox is not charging.

Connecting your Toniebox directly to the outlet or a different outlet will tighten the circle of possibilities even further, so test…

Warning: Avoid using intermediaries such as a power strip, dividers, or smart plugs!

Here’s how to set up a Toniebox charging station on a different outlet:

1. Remove the charging station from the power outlet.
2. Remove the USB charging cable from the adapter.
3. Tightly reconnect the charging cable to the adapter.
4. Using a secondary device, find a working wall outlet.
5. Connect the station’s adapter to the new wall socket.
6. Finally, turn on the charging station’s power switch.

Info: After plugging the charging station into a different outlet, wait a few moments and look for the orange LED light. 

6. Clean the Station’s Charging Pads!

Over time, dust and debris can accumulate over the charging contacts of the Toniebox and the charging station, disrupting communication.

So, here, you need to clean the charging contacts on the station gently and the Toniebox’s pads to resume the charging!

Alert: Ensure not to use liquids to clean the Toniebox charging station!

Here is the way to quickly clean the charging contacts:

1. Flip the Toniebox upside down to locate charging contacts.
2. Clean the charging contacts using a soft and clean cloth.
3. Inspect the contacts for any obstruction or accumulation.
4. Verify that the Toniebox unit embeds properly on the station.

Tip: When you’re ready with the steps, leave your Toniebox to charge for 5 minutes and check whether the orange light is still there.

7. Reset Toniebox to Initial Settings

Sometimes, the orange light simply appears and won’t disappear because of a bug.

One of the most potent solutions would be to perform a factory reset on your Toniebox, which will solve the problem in seconds. 

To factory reset your device, place the Toniebox on the charging station and rotate both units upside down until the ears point downwards.

Then, pinch the ears simultaneously until you hear an audio signal and your Toniebox shuts down.

Your Toniebox will be reset shortly, and the orange light should disappear!

8. Inspect for Toniebox Visual Defects!

If you have tried all the above steps but nothing works, check for physical damage.

It is essential to regularly examine the Toniebox setup for visible cracks, dents, or other forms of damage, which could prevent proper charging.

Here is how to inspect the Toniebox setup for physical damage:

1. Unplug the Tonie station from the power supply.
2. Remove your Toniebox from the charging station.
3. Carefully review the full length of the USB cable.
4. Closely inspect the connectors of your USB cable.
5. Check the charging plug, casing, and other parts.

If you have a replacement USB cable to test connecting the station, you might be lucky to discover that the cable is causing the problem.

However, if you discover any damage or defect in the charging station or other components, contact a professional for a replacement.

Tip: If you have found any damage or the orange LED light persists, contact Toniebox Support for further assistance.

Quick Recap:

Hence, the Toniebox orange light indicates that the device’s battery is low, and when the indication doesn’t go away, your Toniebox is not charging.

The issue is typically in the charging station, so you must inspect the power outlet, cable, and charging connectors.

For more Tonibox easy fix guides, check out our blog!