Switch from Verizon to Xfinity Mobile – Complete Guide

Let us share with you the exact steps you need to do to switch from Verizon to Xfinity Mobile.

Today, consumers have a lot of flexibility when it comes to their mobile phone plans. Xfinity Mobile is around 50% more affordable, allowing you to slash your phone bills in half.

If you’re certain you want to switch from Verizon to Xfinity mobile, you’re on the right page.

To switch carriers, get your Verizon account information first. Then, check if your plan is available with your preferred device. Make sure to back up all data for a smooth transition. Finally, activate your SIM and finish the setup process.

Before we move on to the actual steps of the switching process, you need to know everything about Verizon and Xfinity, including their offered plans, compatibility, and similarities and differences.

What to Consider When Switching from Verizon to Xfinity Mobile

Switching from Verizon to Xfinity Mobile could be difficult if you don’t understand anything about how the two carriers work.

You already know that they both use the same infrastructure, but that’s just the tip of the iceberg.

Let us break down the prices and perks to help you decide.

1. Competitive Pricing

Verizon can be expensive, so it’s understandable that you want to make the switch.

However, Xfinity Mobile requires you to sign up for their plan as an Internet subscriber. Prices vary between $39.99, $59.99, and $79.99.

2. Same Coverage Area

You already know that Verizon is also fast, and its signal isn’t limited to hotspots.

On the other hand, Xfinity has a massive network of high-speed hotspots, making it more accessible.

3. Sign up for Comcast Internet

As an MVNO, Xfinity does not have a network of its own. You need to be on Verizon’s network or become a Comcast Internet subscriber to avail of Xfinity Mobile’s service.

4. Unlocked Phone

Make sure your Verizon phone is unlocked. This happens automatically after 60 days of service and on-time bill payment.

5. Device Compatibility

If you want to bring your own device when you switch from Verizon to Xfinity Mobile, you need to check for eligibility.

Although, it’s rare that you’re going to have an issue here.

Now that you’re sure about your decision to move from Verizon to Xfinity Mobile let’s look at the steps on how you can achieve that.

How to Switch from Verizon to Xfinity Mobile

Before we start with the steps on switching to a different carrier, let us find out if it is worth it.

There are two factors that should dictate if you want to switch to Xfinity Mobile. If you are looking to save money, then yes!

If you’re a current Xfinity Internet user, then absolutely yes!

Here are the biggest positives of switching to Xfinity Mobile:

• Excellent customer support
• Affordable phone and data plans
• Fast data speeds
• Uses Verizon’s 4G LTE and 5G network
• It lets you switch data plans easily

If you have already decided, let us help you with the complete process:

Step #1: Get Your Verizon Account Details

If you’re looking to switch from Verizon to Xfinity Mobile, you first want to decide if you want to bring your number with you.

There’s a good chance that you do, so one of the first things you do is to prepare everything you need for the transfer.

Whenever you want to switch carriers and port your number, you will be asked for details verifying that you own the number.

The good thing is that this information is not hidden and your current carrier will be more than happy to share these with you.

Here are the account details that you need to get from Verizon:

1. Your Verizon account number.
2. Your phone’s IMEI number.
3. Your number’s transfer PIN.
4. Your saved address.

Note: At this stage, you also want to make sure you don’t have any outstanding balance with Verizon, as this can stop the transfer process.

Step #2: Check for Device Compatibility

After making sure that your account and number are all set to transfer from Verizon to Xfinity, the next thing we’re going to look at is your phone.

You can get a new one from Xfinity, but if you have a fairly new phone, you can also choose to transfer it.

It’s good that Xfinity has a compatibility checking tool on its website that can help you with the transfer process.

Here’s how to check your current device if it’s compatible with the Xfinity Mobile network:

1. Go to the Xfinity Mobile website.
2. Click on Bring Your Phone, then click Check Compatibility.
3. Select the type of phone that you have.
4. Choose your current carrier from the list.
5. Enter your device’s IMEI number, and wait for the results.

Note: If you’re coming from Verizon, there shouldn’t be a problem since Xfinity uses the same network infrastructure.

Step #3: Back Up All the Data on Your Phone

Since you’re changing carriers, you want to back up all the data on your phone.

Now, you’re not going to be resetting your phone during the transfer process.

However, it’s best not to skip this step, so you have a copy of all the important data on your phone.

It’s a just-in-case kind of thing if the transfer process does not go smoothly. At least you’re confident that you’ll be able to get your data in case you lose it.

How to back your data on your phone:

On your iPhone:

1. Open your phone’s Settings app.
2. Select your profile.
3. Go to iCloud, then iCloud Backup.
4. Switch on iCloud Backup.
5. Plug your phone and lock it so the backup process can start.

Tip: You can also press the Back Up Now option to do it manually.

On your Android:

1. Open your phone’s Settings app.
2. Select Google.
3. Go to Backup.
4. Tap on Back up now to start the process.

Note: The backup process can take up to 24 hours, so wait at least a day before moving on to the next steps.

Step #4: Sign Up for an Xfinity Internet Service

One possible downside of an Xfinity Mobile plan is that you need to have an Xfinity Internet account to avail of it.

This is an excellent option if you don’t have internet service at home and you want to bundle your plans and subscriptions with your mobile phone.

So, if you don’t have Xfinity Internet, you’ll need to sign up for one.

However, if you’re already a user, this is an excellent way to keep all your subscriptions under one roof.

Here’s how to sign up for Xfinity:

1. Go to xfinity.com, then search for their internet plans.
2. Choose one that you want to get.
3. Enter your address to check the availability of the service.
4. Sign up and apply for an account.
5. Wait for the Getting Started Kit to arrive.

Note: You can choose to install the kit yourself or get a professional to help you out.

Step #5: Choose Your Plan

Now that you have an Xfinity Internet account, you can now apply for their mobile plans.

You want to do some research so you can figure out the plan that fits your needs.

They have an unlimited data plan, or you can get a By the Gig one. It really depends on your needs and your current data usage.

Here are your options on how to choose your Xfinity Mobile plan:

1. Call Xfinity Mobile for a run-through on their plans.
2. You can go to one of their physical stores for a personal experience.
3. Shop online through their website and pick the right plan for you.
4. Provide your details so they can send you the SIM card for activation.

Step #6: Activate Your SIM Complete the Setup Process

You’re now ready to transfer from Verizon to Xfinity Mobile fully.

At this stage, you’re literally one step away from activating your account and using Xfinity Mobile’s services.

Whether you’re using your old phone or got one from them, the process should be the same.

Here’s how to activate your Xfinity Mobile SIM and account:

1. Insert your Xfinity SIM card into your phone.
2. Go to xfinitymobile.com/activate, then log in to your account.
3. Choose the phone you would like to activate.
4. Enter the transfer PIN from Verizon.
5. Press the Activate button.

Note: You’ll get a confirmation email within 10 minutes to let you know that the activation process is complete.

Switching from Verizon to Xfinity Mobile is this easy.

The only major requirement you need to remember is that you need to be an existing Xfinity user to have access to their mobile plans.

Other than that, you should be able to move between the two carriers seamlessly. If you run into any issues, you can always contact Xfinity Mobile customers support for assistance.

Read Next: How to Cancel Xfinity Mobile?

Bottom Line

Now that you know the exact steps on how to switch from Verizon to Xfinity Mobile, you can now enjoy affordable phone and data plans.

Since you’re still using the same network, you should have no issues when it comes to coverage and signal availability.