If your Spectrum WiFi router red light is ON, then there is definitely something wrong with the internet connection.
In most cases, the red light would be lit up if there is no connection from your modem to your router or no internet at all.
We’ve got a lot to discuss so let’s start!
To fix the red light on your Spectrum WiFi router you should first restart your devices and ensure ALL cables are connected properly. Then you should check for any power insufficiency and troubleshoot any connection interruptions. Lastly, you can erase your router’s entire data and reinstall its software.
The simplified description of how the solution works might not be enough for some of you to resolve the problem so keep reading to learn how to do it step by step.
Why Modem Works But WiFi Router Has Red Light Spectrum?
A red light on your Spectrum router indicates failure in the internet connection. This can happen as a result of maintenance or an outage in your area, directed by your ISP or really bad weather in your local area.
But let’s exclude those possibilities for now and take a look at the more regular causes:
1. Problem with router – If the router has disconnected from the network, it is possible that the red light will be on.
2. Problem with cables – If there is an issue with the cables, it is possible that this will make the red light on your router blink/flash.
3. Incompatible network frequency – If you’ve chosen an incompatible network strength at your router’s options, the red light will be on.
4. Problem with modem – If there is a failure with the modem connection, the router may blink/flash a red light to indicate the issue.
5. Hardware problem with router/modem – An overall hardware issue with your setup might as well result in your router’s red light.
Having in mind these possibilities next you’ll learn how to address each, and exclude them one by one until you unveil the true reason behind the red light.
Let’s get started!
How To Fix Spectrum WiFi Router Red Light?
The solutions above are designed to exclude all possibilities and it is recommended NOT to skip any of them.
In addition, you can check if the red light is still blinking after you’re done with a solution to avoid unnecessary troubleshooting.
Let’s start with the easiest solutions and build our way up to the more advanced troubleshooting later.
Solution #1 Power Cycle Router
A power cycle will refresh the current electricity flow in your devices, granting a cold boot upon the next startup session you perform.
If you don’t know how the power cycle is done, you can follow these instructions:
- Press the power button on the back of your router to turn it OFF.
- Disconnect the router entirely from the power.
- Wait for several minutes to cool down.
- Plug the power adapter back in.
- Turn ON your router.
Note: Use direct contact with the wall outlet in order to avoid any issues coming from the power strips or dividers.
Solution #2 Troubleshoot Ethernet Cable
As you already read, the red light might be ON if there is an issue with the connectivity between your router and modem.
Your router and modem use an Ethernet cable to connect with each other and provide your network with the required internet.
To troubleshoot a possible fault with the Ethernet cable, follow the steps below:
- Check the Ethernet cable for visual and hardware damage.
- Try the Ethernet cable on Another device to check the functionality.
- Ensure the Ethernet cable is plugged into the Right slot*.
- Run a Test scan on a Windows PC.
Note*: The Ethernet cable should be connected to the modem and the other end into one of the WAN ports of your router.
The test scan can be done by right-clicking on the network icon and then Troubleshoot Network Issues.
After it’s done, the Troubleshooting Wizard should be able to tell you exactly where the problem is coming from.
Solution #3 Change Network Frequency
If your Spectrum router red light is still ON, it is possible that you’ve chosen an incompatible frequency for your network. You can easily alternate that configuration from your router’s settings page.
How To Access The Router Settings Page?
To access the settings or the router’s Control Panel you’ll need to discover your IP address.
Simply open ANY web browser and ask Google “What’s my IP?” and open the first result. Copy the IP address, paste it into your browser’s search field and enter the control panel.
On the following page, use “admin” and “password” for login credentials to enter the page.
Once there, go to the Network tab and configure the network frequency from 5GHz to 2.4GHz. Try using your router for a couple of minutes now to see if that light would still be red.
Pro Tip: While in the router’s control panel go to the Software Update tab and check for any available Firmware versions to download.
If there are, make sure to update before you continue.
Solution #4 Try The 30-30-30 Method
The 30-30-30 method will hard reset your Spectrum router and unlike the power cycle, you will use the reset button and not the power cable.
To execute the 30-30-30 method properly, you can follow these steps:
- Hold the reset button on your Spectrum for 30 seconds.
- Unplug the power adapter from the power source for 30 seconds.
- Plug the power adapter back in and hold the reset button for an additional 30 seconds.
Once done, your router will power off and restart itself. Once back up, focus on the network light of your router. If it is lit up, then there should be internet and the red light should be gone.
Solution #5 Troubleshoot Connection With PC
You must check whether the connection between your PC and Spectrum router is reliable, otherwise Spectrum WiFi router red light will blink.
This connectivity is usually created via an Ethernet cable, so you must check that cable for functionality.
The Ethernet cable hooking up your PC should be connected to one of the yellow slots of your router to the LAN Ethernet input of your PC.
If everything is connected properly try to switch the ends of the Ethernet cable and make sure that it’s not twisted or under pressure. Inspect the input ports and if all is right, restart your PC and check.
Solution #6 Factory Reset Router
If nothing so far worked, you can always perform a factory reset on your router. But before you proceed, mind that a factory reset will erase all current network configurations and you will have to re-establish everything again once the process is finished.
Note: We recommend accessing the router’s control panel (described in solution #3), and creating a backup of all your network and WiFi settings so you can recover easily.
There are two general ways to factory reset your router, let’s start with the manual approach:
Manual Factory Reset
To perform a factory reset manually, you can follow these instructions:
- Locate the reset button on your Spectrum router.
- Press it tightly and hold it down for 30 seconds.
- Once done, release the pressure and wait for your router to reboot.
Web Factory Reset
To factory reset your Spectrum router from a distance, you can use the router’s page:
- Enter your router credentials on the router settings page.
- Locate the reset button in the general tab.
- Confirm the process and enter your router password once again.
- The same thing will happen as with the manual reset.
Solution #7 Identify If There Is Internet
Besides the internal connections, there is an external internet stream coming to your router. If this income suddenly stops, the red light would be the first thing to light up as an alert.
The data usually comes with the black Internet cable that should be hooked up to your modem (or directly to your router if you don’t use a modem). The best way to check if there is internet would to be directly plug the Internet cable into the LAN input of your PC.
If the direct connection does not work either, then you’re most probably not receiving any internet at all. At this point, the best thing to do would be to contact your ISP and ask for help.
Read Next: Spectrum WiFi Connected but No Internet? Here’s How to Fix.
To fix the red light on your Spectrum router, try power cycling your router & modem first. Then, troubleshoot all Ethernet connections, and execute the 30-30-30 method. Next, you should run an Ethernet scan check on your PC and lastly perform a factory reset on your router.
Bottom Line:
Now that you know when the Spectrum WiFi router red light goes ON, you can easily determine when there is an issue with your router.
From there you can follow the steps in this post not only to resolve the problem but to discover the true cause.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.