What do you need to do for Spectrum transfer service to another person?
If you’re transferring residence or you want someone else to handle billing, you can contact Spectrum to transfer your account to the new owner.
It’s not as easy as it sounds but with a bit of patience, you’ll have your service transferred in no time.
Spectrum can transfer service to another person by completing an account change application and by submitting needed documents.
Why Transfer Your Spectrum Service to Another Person?
Subscribers who are asking “How to transfer my Spectrum service to another person” may have different reasons.
Spectrum allows the transfer of an account to another person for the following reasons:
- A change of residence
- Transfer due to disability or incapacitation
- Transfer due to military leave, divorce, or a deceased account owner.
Note: Transfer of ownership of a Spectrum account must be accomplished before a new name is applied to the account.
Application for an account name change and email transfer is also necessary.
How Does Spectrum Transfer Service to Another Person?
Spectrum is available in many parts of the U.S. with millions of active subscribers. The carrier’s track record is impressive but there are still people who want out.
You can move your services and the responsibility of the account to a new owner through the following:
By Submitting a Digital Online Application Form
Step #1. Go to Spectrum’s Official Website
First visit Spectrum’s official website. Here you’ll find the link to go to your Spectrum account. Sign in to your account with your credentials.
Step #2. Fill Up the Digital Application Form and Submit
Complete the digital application form for the transfer with all the information needed and submit it.
If you’re transferring the service to a new owner or just changing some information in your account, you may be asked to submit some documents and proof of identification.
Usually, these are submitted via email. Attach scanned copies of your IDs and documents.
Step #3. Your Service Has Been Transferred
You will receive an email telling you when to expect your service transfer.
You may still be able to use your service until the date when it’s transferred to the new owner.
Call Spectrum at 1 (833) 267-6094
Step #1. Use A Home Phone (Landline Phone) Or A Smartphone to Call Spectrum
Spectrum’s customer service is available during office hours so call around 9 am to 5 pm.
If you call beyond these hours, you might be redirected to an automated response system. It’s best to talk to a live agent to facilitate the transfer.
Step #2. Talk to A Customer Service Agent About Your Transfer Request
Once you’re on the line with a live agent, your request will be processed, and you may need to submit some documents by email.
Step #3. Submit the Necessary Documents for The Transfer
Submit your documents and the signed transfer form via email.
Step #4. Ask for A Reference Number for The Call/Request
Always ask for a reference number so you can refer to the transaction when you follow up. It can take a few days to a week for a transfer to complete so don’t be surprised if you still have service.
Chat With a Virtual Agent
Step #1. Visit Spectrum’s Official Website And Locate the Chatbox
Spectrum offers chat services for all kinds of transactions. The chatbox is available 24/7 with an automated service to guide you every step of the way.
Step #2. Enter Your Information
Provide your information (account number, account name, phone number, etc.).
Step #3. Follow the Prompts To Transfer Your Service
Simply follow the instructions for the transfer of service requests. Submit all the necessary documents for the transfer.
Send Spectrum A Letter
Step #1. Go to Your Spectrum Account
Visit the official Spectrum website Account Take over page and next log in to your account.
Step #2. Download and Print The Customer Change Form And Agreement
Download the customer change form. This form is free and is applicable for all transfers including an account name change, account takeover, and account email transfer.
Step #3. Include All Documents Needed for The Transfer
Include a copy of all the documents needed to process the transfer. Don’t forget to include a copy of your ID.
Also, write a short letter to Spectrum stating your desire to transfer your service to a new owner. Include the new owner’s name.
Step #4. Send This Letter to Spectrum by Snail Mail
Look for the address of the local Spectrum office and use this as the recipient of your mail.
You’ll get a response via phone call, email, or letter regarding your transfer. You can also fax the completed form to Fax No. (980) 233-9169.
Go To a Spectrum Store
Step #1. Locate A Spectrum Store Near You
Check online and locate the nearest Spectrum store. Download and print the Customer Change form.
Step #2. Bring Your Downloaded and Printed Customer Change Form Agreement
Head to the local Spectrum store together with all the requirements and agreement forms.
Step #3. Include All the Documents for The Transfer
Bring your documents and your IDs when you visit the store. You may need to photocopy all your documents and IDs so you can leave these at the Spectrum store.
Step #4. Ask for A Reference Number for The Transaction
An agent will assist you at the Spectrum store. He will see to it that your request to transfer your service will be completed and will provide you with a reference number afterward.
Note: For in person, bring the completed Transfer form and documentation to any Spectrum Store.
Documents Required to be Submitted
The following documents should also be submitted along with the Ownership Transfer form. Make sure to keep them ready and take them with you or mail Spectrum.
1. For Divorce, Roommate, Military Leave, Etc.
In-Person – Government-issued Photo ID (both parties must be present) NOTE: If Home Security is on account the request must be mailed or faxed.
By Fax/Mail – Notarized Form
2. For Change Due To Incapacitation Or Disability
In-Person – Signed conservatorship or power of attorney and valid government-issued Photo ID. If Home Security is on account, the request should be mailed or faxed.
By Fax/Mail – Signed power of attorney or conservatorship and a Notarized Form.
3. For Current Customer Being Deceased
In-Person – A death Certificate is required and valid government-issued Photo ID. If Home Security is on account, the request form must be mailed or faxed.
By Fax/Mail – Death Certificate is required and should be Notarized Form
Still Unable to Transfer Spectrum Service To Another Person?
Give Spectrum at least a few days for the account transfer. You may follow up using the reference number you were provided for the transaction.
Check your bill next month to find out if the service has been transferred to the new owner.
Whether you want to transfer your Spectrum account to a new owner or you’re moving to a new home, you must contact Spectrum to prepare your account before the move.
Read Next: Should I Buy my Own Router for Spectrum?
Conclusion
If you’re considering Spectrum transfer service to another person, you need to contact the carrier right away to process the change.
No matter what your reason for transferring, you must prepare all important documents and complete the transfer form.
After all these, you’re good to waive your responsibility for your Spectrum account to the new owner.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.