These days though Internet providers promise great speed, but this remains limited to a certain area of the home. The speed remains great near to router or hub. But as you go further to your next room the speed gradually reduces.
First, you need to sign up and activate the Broadband boost subscription. You must take this additional subscription to use this guaranteed speed feature.
Next, the company will send you a new Broadband Hub, in case you have the older version. This will be free of cost.
Check the Speed.
Now you can check if you are getting a minimum 3 Mbps speed in every room of your house. If you are getting, enjoy the service!
However, if you are not getting the guaranteed wifi in every room, you can raise a complaint with the support staff. The company will immediately send a service engineer to fix the issue. Any charges for Engineer visit will be waived off.
If the Engineer feels, they can give a free Wifi booster to enhance the speed and reach of your Broadband. However, the authority to give free lies with the Engineer inspection only and you cannot demand one.
If applying all the steps and adding booster even can’t fix the Broadband issue, you can ask the company for refund.
As the name suggests, you will get the Broadband boost subscription amount back immediately. However, you can keep the hub with you without paying any extra price.
Sky Wifi in Every Room Guarantee
The guaranteed Wifi from Sky in every room applies to all houses and there are no exceptions. But some rooms are excluded in the plan terms.
The minimum assured speed as mentioned in company terms is 3 Mbps. If it goes below that for a minimum 3 days in a row, you can ask for fix or refund.
Is every room covered in this Guarantee?
Yes, almost every room of your house is covered in this assured add on subscription. However, any room that is not accessible or outside of your house is not added to this guarantee.
Sky Wifi Guarantee can be very helpful to users who has many rooms. This also applies to users who does not get good speed in all rooms of the house. With a little price, you can get this assurance and can enjoy your Broadband to the fullest!