Peloton Pause Button Not Showing? (08 Instant Fixes)

Is your Peloton pause button not showing? Don’t worry. We got your back!

When you have a Peloton pause button that doesn’t show, it disrupts your workout experience.

The error often indicates a technical or connectivity issue if you’re not in a live class.  

To get the pause button on your Peloton touchscreen to appear, you want to tap your screen so it shows up and tap on it again to pause. However, the pause button only appears with on-demand workouts rather than live ones.

Let’s explore all possible solutions. 

Peloton Pause Button Not Showing Up – 8 Methods to See It

Here are 8 solutions to fix your problem with the Peloton pause button not showing.

Start with the easiest and work your way to the most complex until you find one that works.  

1. Power Cycle Your Peloton

Power cycling your Peloton is a simple yet effective way to fix errors and glitches.

You are basically performing a reset, turning off your bike and on again to refresh the system.

Back up any important workout data, settings, or preferences before the power cycle. 

To power cycle your Peloton bike, follow these steps:

1. Press and hold the power button until a menu appears.
2. Tap Shut Down.
3. Unplug the power cord and wait for 10 seconds.
4. Plug it back in and wait another 10 seconds. 
5. Press and hold the power button until the bike turns on.

Note: Be prepared for temporary downtime while your Peloton restarts and reconnects to the network.

2. Refresh Your Internet Connection

A reliable internet connection is important for a seamless Peloton workout experience.

Otherwise, you will encounter issues like buffering, lagging, freezing, or error messages. To avoid disruptions, refresh your internet. 

Here are the steps to do this:

1. Turn off and unplug your router and modem. 
2. Wait for 30 seconds and plug them again. 
3. Wait for another 30 seconds and turn them on.
4. They will reconnect to the internet and show a steady green light.
5. Ensure your Peloton bike is on the same network. 

Check all cables and ensure they are securely connected. If the issue is specific to your Peloton bike, disconnect and reconnect it to the WiFi network. 

Here is how to do it:

1. Click on the More button.
2. Tap on Settings.
3. Navigate to Network.
4. Select the WiFi network you are connected to.
5. Click on Forget this network.
6. Tap Forget to confirm.
7. Wait for a few seconds.
8. Choose the same network to reconnect. 
9. Enter the network password if prompted.
10. Wait for your Peloton bike to reconnect to the network. 

Note: Confirm that your bike is successfully connected to the WiFi network by checking the network status in the Settings menu. 

3. Log In Using a Different User Account and Log Back in

A corrupted or outdated Peloton account often results in issues with the settings and features, such as the pause button not showing.

This occurs due to various factors, like syncing problems and profile updates. To fix this, refresh your account. 

Here’s how to do this:

1. Tap the More button.
2. Press on Switch User.
3. Select a different user account from the list. 
4. Tap Start and begin a workout using that account. 
5. Pause and resume the activity to see if it works. 
6. If it does, repeat steps 1 and 2.
7. Select your original user account and log back in. 
8. Check if the issue is fixed. 

Note: When you’re done using a different user account, log out properly to prevent unauthorized access or changes. 

4. Make Sure You’re Not in a Live Class

In Peloton live classes, instructors turn off the pause button to maintain the class’ pace and synchronization among participants.

You are allowed to join or leave a class at any time but not pause or resume your workout separately.

To address the issue, switch to an on-demand course instead. You’re in a live class if you see a red LIVE icon on the upper left corner of your screen. 

Here are the steps to switch to an on-demand class: 

1. Tap the More button.
2. Select End Class and confirm. 
3. Tap on Classes at the bottom of the screen.
4. Choose On-Demand from the top of the screen.
5. Select the type of workout you prefer.
6. Filter the results by length, music, and difficulty level.
7. Tap Start to begin your exercise.
8. Test if the pause button works.

Info: Some class types do not have a pause button to keep participants focused and maintain their intensity throughout the workout. 

5. Clear Your Peloton’s Cache

If you still have a Peloton pause button not showing, clearing the cache is a good option.

The cache holds data from your previous workouts. Over time, it gets overloaded, slowing down your bike’s performance and functionality. 

To clear your Peloton’s cache, follow these steps:

1. Tap the More button.  
2. Tap on Settings.
3. Select Device Settings.
4. Choose Clear Cache and confirm. 
5. Wait for your device to restart.
6. Test if the issue is fixed. 

Tip: Clearing the cache may result in data loss. So, before you proceed, back up any workout data or settings. 

6. Tap Your Screen to Show the Pause Button

The pause button on your Peloton is hidden by default for an immersive and distraction-free workout experience.

To see it, tap your screen anywhere, and it will appear at the bottom. If this doesn’t work, it indicates a faulty or misaligned touch screen.

To fix this, calibrate your touch screen by following these steps:

1. Press and hold the power button until a menu appears. 
2. Tap on Settings.
3. Select About Tablet.
4. Tap the Build Number seven times.
5. You will see the message: “You are now a developer.”
6. Go back to the previous menu and tap Pointer Location. 
7. You will see a white bar with coordinates. 
8. Tap on specific points of the screen accurately.
9. Return to the previous menu and tap Touchscreen Calibration if they don’t match.
10. Follow the on-screen instructions. 

Note: Before calibration, ensure your screen is clean and free of debris or smudges. A clean screen helps improve accuracy. 

7. Reset Your Peloton’s Network Settings

Peloton’s network settings ensure your device establishes a proper internet connection.

However, sometimes, they become corrupted or outdated due to network changes, router updates, or firmware upgrades.

As a result, you encounter internet connectivity issues and a deterioration in your streaming quality. 

To fix this, you need to reset your Peloton’s network settings. Here are the steps to do this:

1. Tap the More button. 
2. Tap on Settings.
3. Select Device Settings.
4. Choose Reset Network Settings and confirm.
5. Wait for your device to reset its network settings and restart itself. 
6. Follow the on-screen instructions to reconnect your device to your network. 

Resetting your Peloton’s network settings results in losing WiFi networks, passwords, and other network-related configurations. Be sure to note down this information. 

Tip: Back up any workout data or settings before the reset.

8. Update Your Peloton’s Firmware

The firmware manages your device’s hardware and features. If outdated or corrupted, it often leads to errors like the pause button not showing up.

To fix this, keep your Peloton’s firmware up-to-date. It ensures compatibility with the latest bug fixes and features.

To update your Peloton firmware, follow these steps:

1. Tap the More button.
2. Tap on Settings.
3. Select Device Settings.
4. Tap Check for Updates. 
5. Wait for your device to check for available updates. 
6. If an update is available, tap Download and Install.
7. If no update is available, tap OK and return to the previous menu.
8. Test if the issue is fixed. 

Low battery levels interrupt the update process, so plugging it into a power source is best.

Note: Ensure your Peloton bike has a stable internet connection, preferably WiFi, and sufficient battery charged. 

If the pause button is still not showing and you have already ruled out other factors, contact Peloton customer support for assistance.

Also, consult your user manual and other official resources for model-specific instructions and troubleshooting steps. 

Quick Recap

The Peloton pause button not showing is often due to technical or connectivity problems. To fix this, start by power cycling your device and internet connection.

These two solutions resolve most software and internet-related issues affecting your bike’s performance and functionality.

To read up on more Peloton troubleshooting guides, visit our blog!