Peloton App Not Working On iPhone? – (10 Quick Fixes)

Are you frustrated with the Peloton app not working on iPhone? You’re not alone.

There are instances when the app does not work properly, especially if your WiFi or cellular data is weak or unstable.

You’ll know when this happens since the app freezes or won’t respond.

To get your Peloton app to work on your iPhone, change your internet connection from WiFi to cellular data or vice versa. Clear the temporary files from the app so new data is saved immediately.

Let’s get to it!

Peloton App Not Working on iPhone – 10 Quick and Easy Fixes

The good news is that you’ll resolve this particular error in many ways.

We have compiled a list of 10 solutions; you only need to follow them as we’ve efficiently arranged them.

1. Switch Your Internet Connection

Since one of the main culprits of your Peloton app now working on your iPhone is your internet connection, consider changing it.

If your connection is weak or unstable, the app won’t communicate with the servers, causing it not to work properly.

Here’s how to know if there’s a problem with your connection:

1. Open your iPhone’s Settings.
2. Go to the WiFi option and toggle it off.
3. Wait for a few seconds and toggle it on again.
4. Check if the Peloton app is now working.
5. If not, turn off your WiFi.
6. Open your Control Center by swiping down from the top right.
7. Tap on the Cellular Data icon to toggle it On.
8. Launch the Peloton app to see if it works.

Note: These internet connection issues are usually temporary, and use the one that’s more stable for a better experience.

2. Force Close the Peloton App on Your iPhone

There are instances when the Peloton app freezes or crashes without warning due to temporary issues such as bugs or glitches.

To remove these, force close the app and restart it to flush out and clear its memory.

To force close the app, follow these steps:

1. Swipe up from the bottom to open the App Switcher.
2. Find the Peloton app preview from the list.
3. Swipe the preview up out of the screen to close the app.
4. Wait for a few seconds before relaunching the Peloton app.

It will take longer to open the app after force closing it, so be patient.

If this doesn’t work, we recommend that you proceed to the other solutions below.

3. Close Background Apps Running on Your iPhone

If you’re asking why is my Peloton app not working, another culprit is that many background apps are running on your phone.

Too many apps will slow down your iPhone and affect its performance.

Closing these apps will free up RAM and CPU resources for the Peloton app.

Here’s how to do this on your iPhone:

1. Swipe up from the bottom of the screen to open the App Switcher.
2. Force close each of the apps that are found on the list.
3. Close multiple apps by swiping up on all of them at the same time.

Pro Tip: After closing all the apps, we recommend restarting your iPhone for optimum performance.

4. Clear Your Peloton App Cache

The Peloton app stores temporary files that allow it to work more efficiently.

However, over time, these get outdated or corrupted and cause many issues with the app.

You want to delete these files whenever this happens to refresh the app.

Here’s how you do it:

1. On your iPhone, open the Settings app.
2. Go to General.
3. Select iPhone Storage.
4. Find the Peloton app from the list and tap on it.
5. Tap on the Offload App option.

Note: After offloading the Peloton app, wait a few seconds before tapping it on your phone to launch it again.

5. Set Your iPhone’s Date and Time Settings Correctly

There have been cases when the Peloton app does not work if it detects a mismatch with your iPhone’s time and date settings.

If these are incorrect, it will be out of sync with the server. You want to set the date and time on your iPhone properly.

To set it, follow these steps:

1. Open your iPhone’s Settings.
2. Go to the General menu.
3. Select the Date and Time option.
4. Turn on the Set Automatically option.
5. Launch the Peloton app to see if it works.

The issue lies with your phone’s storage and other settings if it doesn’t. We recommend you look into them by following the steps below.

6. Make Sure Your iPhone Has Sufficient Storage

The Peloton app is known not to work properly when encountering minor errors. One of these is when your phone needs more storage.

Ensuring enough space on your phone prevents the app from crashing or freezing.

To check the storage space on your phone, follow these steps:

1. Go to your phone’s Settings app.
2. Select the General option.
3. Choose iPhone Storage.
4. Check how much storage you have left.
5. You need to free up space if you have less than 10%.

Here’s how to free up space on your phone:

• Delete photos and videos
• Offload unused apps on your phone
• Delete old messages
• Clear the Safari cache

Note: To keep a sufficient amount of free storage space on your iPhone, consider using cloud storage services such as iCloud, Google Drive, or Dropbox.

7. Enable Location Service for the Peloton App

You want to enable location services to fix the Peloton iPhone app not working. If you have disabled location services, it will not work properly.

You want the app to fully access your location information to enjoy its features.

To enable location services for the Peloton app, here’s how to do it:

1. Open your iPhone’s Settings.
2. Go to the Privacy and Security menu.
3. Select Location Services.
4. Toggle the Location Services setting to On.
5. Look for the Peloton app on the list and tap on it.
6. Select the While Using the App option.

Tip: For accurate location tracking, you’ll also need to do the same for the Health app, especially if you’re exercising outdoors.

8. Reset Your Phone’s Network Settings

Your phone’s network settings get corrupted or misconfigured.

Whenever this happens, your phone will have a hard time connecting to the network and cause the Peloton app to stop working.

Resetting your network settings will restore them to default values and fix the issue.

To reset the network settings on your iPhone, follow these steps:

1. Open your phone’s Settings.
2. Select the General option.
3. Choose Reset.
4. Tap on Reset Network Settings.
5. Wait for a few minutes for your phone to reset its settings.
6. Launch the Peloton app to see if it works.

Note: It’s best to perform a restart after resetting the network settings to flush out the old configurations.

9. Turn On Background App Refresh for the Peloton App

Your iPhone has a feature allowing apps like the Peloton app to update their content even when in the background.

Doing this helps improve the app’s performance and functionality.

However, you may have turned this off, and it causes issues with the app not working correctly.

Here’s how to turn this feature on:

1. Go to your iPhone’s Settings.
2. Select the General menu.
3. Tap on Background App Refresh.
4. Make sure it’s toggled On.
5. Scroll down and look for the Peloton app and tap on it.
6. Choose WiFi and Cellular Data as the background app refresh option.

10. Check for Peloton App Outages

If you’ve tried just about everything and nothing seems to work, you want to check if there’s a problem with the Peloton servers.

The app won’t work properly if there are server problems or maintenance activities on their side. 

You want to ensure their servers are running to confirm that the problem is on your end, not theirs. Here’s how to do it:

1. Go to the Peloton Status Page.
2. Check if there are any incidents or scheduled maintenance affecting the app.
3. Expand the Bike/Tread/App selection.
4. Look for the Peloton App status.
5. Make sure that the status is green and not yellow or green.

Note: If the status page says there are no problems with the app and you’re still unable to get it to work, the problem is with your iPhone.

We recommend that you contact Peloton Support for more technical assistance.

Quick Recap

If your Peloton app not working on iPhone, you want to look at your phone’s connection status and settings.

Switch to a different internet source for a better connection, or clear your phone’s storage space to resolve the error.

We have Peloton troubleshooting and how-to guides to help you achieve the best workouts. Visit our blog to know more.