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How to Fix Peacock Error 6007 Easily?

ByKevin Wood Hours Updated on22 May 2023
peacock error 6007

The Peacock error 6007 is an alert that is most of the time associated with your streaming device. Peacock would rarely use error 6007 to warn of a server or service outage.

The Peacock 6007 error on any device, can be fixed as long as the streaming appliance is connected to the internet.

Connectivity aside, (if using the app) your Peacock must be updated and (if using a browser), clear the browser cache and reinstall the application.

Let’s dig deeper into this problem!

What Is Peacock Error Code 6007?

what is error 6007

The “6007” error code on Peacock is a common occurrence that usually occurs when the streaming device has failed to connect.

It can indicate any problem related to your streaming browser, but it could also mean that the Peacock services are temporarily down.

Peacock’s Error 6007 – 6 Causes!

  1. Too much browser cache
  2. An activated VPN/Proxy
  3. Outdated operating system
  4. Issues with the internet 
  5. Temporal Peacock outage
  6. Interference from extensions

Important: 

The very first and most important approach is to test whether error 6007 would appear when you attempt streaming Peacock from another device.

You can download the Peacock TV app on your Apple or Android smartphone, to justify whether the issue is global or on your side.

Note: The Peacock TV also exists for smart TVs, streaming sticks, and more!

How to Fix Peacock Error 6007 Easily?

Test Peacock’s streaming capability after trying each one of the steps below!

1. Reboot your Device!

device reboot

Perhaps, the issue is only temporary and will go away with rebooting your device. Similar occurrences are common amongst the Peacock user base and it is nothing that a restart cannot fix.

However, rebooting your stream device also means that Peacock must re-launch too!

  • To reboot your device, go to Settings > Power > “Reboot”

Tip: The Power Cycle!

While waiting, you could also unplug the device from power.

This will furthermore help with erasing the temporal cache of your device and fixing any hardware/software functionality bugs.

Info: Keep the device disabled for one minute in addition to power cycle properly!

2. Inspect the Wireless Connection

The primary cause for error “6007” on Peacock is a failed internet connection on the streaming device.

Peacock, like all other streaming platforms, also needs an internet connection in order to operate and grant you access to the media base.

inspect wireless connection

Here’s how to check the internet connection of your streaming device:

  1. Go to Settings.
  2. Press on “Network” or “WiFi”.
  3. Check if your device is paired.
  4. (Optional) Select a network from the list!

If your device is not connected to any WiFi network, then you must connect it from the “Discoverable Networks” list. All you have to do is type the security key (password) of the network in order to connect with it.

3. Clear the Browser’s Cache Data

If you’re getting the Peacock 6007 error on a browser, it’s probably because the browser’s performance drops.

It is mandatory to clear the browser’s cache, in order to restore the regular functionality speed in terms of performance.

  • The cache piles up over time and will greatly slow down the apps!
clear browsing data

Here’s how to clear the cache of most browsers in easy steps:

  1. Press the three-dot icon.
  2. Select “Settings”.
  3. Tap on “Cache Data”.
  4. Select “Clear Cache”.
  5. Press on “Clear Browsing History”.

Optional: Cookies!

As your browser is used to sign in to many services, cookies that save the login info take most of your browser’s RAM.

Clearing the cookies will furthermore improve the speed, but will erase all of your saved login info on the browser.

To clear them, go to Settings > Cache > Cookies.

4. Disable Browser Extensions!

Particular active browser extensions (such as AdBlock) could interfere with the Peacock service and cause many different errors.

To address the problem, you should temporarily disable all active extensions until the problem is resolved.

How to Disable a Browser Extension?

Simply select the extensions’ icon and press “Disable”. In addition, verify that no other extensions are not impacting the Peacock app in any variety.

It’s recommended to disable all browser extensions in order to test the Peacock app freshly!

disable browser extension
Info: Keep all of the extensions disabled, including all ad blockers that may be causing issues. 

Peacock’s ad policy is increased in some regions and ads should not be blocked on Peacock. They can even suspend you for using a type of ad blocker to skip all ads in the platform.

5. Power Cycle the Router

The internet is one of the most important factors that should be paid attention to while troubleshooting.

The best way to settle problems with the WiFi network is to power cycle the router, which will refresh the network.

Here’s how to power cycle your router/network device in easy steps:

  1. Press the “power” button on the router.
  2. Wait for the device to shut down.
  3. Unplug the power cord of the device.
  4. Wait for 5 minutes, while the router is unplugged.
  5. Reconnect the power cord of the router to power.
Info: The optimal time users wait when power cycling is about 2-3 minutes!

6. Reinstall the Peacock App!

reinstall peacock tv

What’s possible for error 6007 to be caused on the Peacock platform is corrupted/glitched data.

Reinstalling the service should be enough to flush the data and fix the issue with the platform.

How to Reinstall the Peacock Application?

  1. Navigate into the Settings of your device.
  2. Tap on “Applications”.
  3. Locate the “Peacock TV” app.
  4. Select the platform.
  5. Press the “Uninstall” button.
  6. Wait for the app to be removed.
  7. Download Peacock from the content store.

Most Android devices have a content store of their own, so you should locate the Peacock platform from there.

Once you’ve found it again, download the application again and wait for the downloaded application to apply all important firmware files and updates.

7. Turn OFF “Hardware Acceleration”

A feature that could be causing trouble with Peacock’s functionality is the “Hardware Acceleration” setting, available for your browser.

To make sure that the setting isn’t causing any issues, it would be best to set it to “Disabled”.

turn off hardware acceleration

Here’s how to disable the hardware acceleration of most browsers:

  1. Access the browser settings.
  2. Scroll down and select “General”.
  3. Choose “Hardware Acceleration”.
  4. Press the activation slider to turn it off.
  5. Attempt to stream Peacock.
Info: The technology of the hardware acceleration allows for improvement in terms of browser performance, for the cost of additional PC/device resources. 

8. Try with a Different Browser

Chances are that the browser you’re trying to stream Peacock from is not compatible or is having other issues.

To test this theory out, access Peacock from an alternative browser, using the very same mobile device or other streaming appliance.

Here’s a table of compatible Peacock browsers:

Browser:ChromeMozilla FirefoxMicrosoft EdgeSafari
Version:(89 or later)(87 or later)(89 or later)(14 or later)

We recommend testing with more than one browser since their installation is fast and easy!

Tip: to check the version of your installed browsers, tap on Settings > Info.

Browser Already Compatible?

Make sure that the browser is running on the latest version. It’s a mandatory factor of compatibility for Peacock that your streaming browser is always up to date!

9. Test your Peacock Account!

test your peacock account

The Peacock account you’re trying to access must be active, in order for your streaming device to sign in.

The “6007” error code may be specifically caused by a suspension of your account in some way or other settings issue with the profile.

  • Attempt to access the Peacock account from an alternative device!
Info: By trying to get signed in from another device and IP, you’ll determine if the problem is with your previous device or the Peacock account itself. 

If your access is denied an account, you should get in touch with Peacock!

Still Getting the Error?

Reach out to Peacock’s Customer Support team, for more troubleshooting solutions and a complete review of the problem.

With a bit of luck, they will be able to resolve the error or identify an issue that you couldn’t be able to identify yourself. Good luck!

Tip: Share what you’ve attempted in this guide to save as much time as possible!

Quick Recap:

We’ve learned that the Peacock error 6007 can be easily fixed by rebooting the streaming device and clearing the browser’s cache.

Furthermore, the browser must also be at the latest firmware possible and you should verify that the Peacock account is active!

Read Next: Why Is Peacock TV In Spanish? – Complete Fix Guide

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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