Oura ring not syncing and wondering what to do next? We got you!
An Oura ring is useful for tracking your sleep, activity, and health, so it’s very frustrating when your ring stops syncing with your phone.
It indicates a problem with the connection of your ring and the app.
To fix your Oura Ring not syncing, you want to unpair and pair it via Bluetooth with your phone. You also want to check the settings, such as location services and power-saving mode.
Let’s dive into all the details!
Oura Ring Not Syncing – 10 Proven Fixes
The good news is that the Oura ring not syncing issue is fixable with simple steps.
We listed 10 easy-to-follow solutions to help you.
1. Power Cycle Your Internet Connection
The first thing you should do is check your internet connection on your phone. A weak or unstable internet prevents your ring from syncing with the app.
Power cycling your router and modem refreshes your internet connection and resolves minor connectivity issues.
Here are the steps to do this:
- Unplug your router and modem from the power source.
- Wait for 30 seconds.
- Plug your router and modem back in.
- Wait for them to restart.
- Sync your Oura ring and app again.
Note: Before starting, turn off all devices connected to your network. After power cycling your modem and router, test your internet connection by opening websites or using online services.
2. Make Sure Your Oura Ring is Fully Charged
A low battery level on your Oura ring prevents it from syncing properly, and keeping it charged regularly ensures uninterrupted functionality and accurate data collection.
Note that the battery should be above 30% before bed.
Here are the steps on how to charge your Oura Ring properly:
- Connect the USB cable to your charging dock.
- Plug the other end into a power source.
- Place your Oura ring on the charging dock.
- The LED will flash white while your ring is charging.
- The LED will turn green if it’s fully charged.
Note: Always use the official Oura ring charger provided with your device. Using third-party chargers will damage your ring or lead to suboptimal charging.
3. Force Close the Oura App on Your Phone
Another solution is to close the Oura app on your phone. Sometimes, the app has glitches or errors that prevent it from syncing with your ring.
Restarting the app resolves these issues and facilitates successful synchronization. To do this, follow these steps:
iPhone
- Swipe up from the bottom and pause in the middle.
- Swipe left or right to find the Oura app.
- Swipe up on the app preview card to close it.
Android
- Tap the square button at the bottom screen.
- You will see the recent apps menu.
- Swipe left or right to find the Oura app.
- Swipe up on the app preview to close it.
After force closing the app, reopen it to initiate a fresh session.
Check if the temporary glitches or issues causing the syncing problems have been resolved.
4. Unpair the Ring from Bluetooth
Bluetooth interference or compatibility problems are another reason your Oura ring is not syncing.
To address this, ensure no other active Bluetooth devices are nearby and check if your phone’s Bluetooth settings are configured correctly by unpairing the ring.
To unpair your ring and pair it again, follow these steps:
iPhone
- Go to Settings.
- Tap on Bluetooth.
- Tap on the i icon next to oura_A038xxx.
- Tap on Forget This Device.
- Confirm your action by tapping Forget Device.
Android
- Go to Settings.
- Tap on Connected Devices.
- Select Bluetooth.
- Tap on the gear icon next to oura_A038xxx.
- Tap on Unpair or Forget.
- Confirm your action by tapping OK.
Note: Unpairing your Oura ring from Bluetooth is reversible, and you can always pair it with a compatible device again.
5. Clear the Temporary Files on Your Oura App
Sometimes, your Oura app’s temporary files or cache gets corrupted or outdated, which affects its performance and syncing ability.
In such cases, clearing the app’s cache or reinstalling the app resolves the issue.
Here’s what you must do to clear the temporary files and free up some space on your phone:
iPhone
- Go to Settings.
- Tap on General.
- Select iPhone Storage.
- Scroll down and tap on Oura.
- Tap on Offload App.
- Confirm your action by tapping Offload App again.
Android
- Go to Settings.
- Tap on Apps and Notifications.
- Go to the See All Apps option.
- Scroll down and tap on Oura.
- Tap on Storage and Cache.
- Tap on Clear Cache, then Clear Data.
- Confirm your action by tapping OK.
Tip: Always exercise caution when clearing the cache, especially if you’re unfamiliar with the process.
6. Enable Location Services for the Oura App
Some Oura app features require location services to work properly.
For the app’s functionalities to work as intended, ensure you enable the location permissions on your Oura app.
To do this, follow these steps:
iPhone
- Go to Settings.
- Tap on Privacy.
- Select Location Services and toggle it on.
- Scroll down and tap on Oura.
- Select While Using the App or Always.
Android
- Go to Settings.
- Tap on Location and toggle it on.
- Tap on App Permission.
- Scroll down and tap on Oura.
- Select Allow All the Time or Allow Only While Using the App.
7. Disable Low Power or Power Saving Mode
Low Power or Power Saving Mode limits some functions and features on your phone to save battery life.
If the background app refresh and Bluetooth connectivity are affected, your Oura ring won’t be able to sync with your phone.
Disable Low Power or Power Saving Mode to fix it. Here’s how to do this:
iPhone
- Go to Settings.
- Tap on Battery.
- Toggle off Low Power Mode.
Android
- Go to Settings.
- Tap on Battery.
- Toggle off Battery Saver or Power Saving Mode.
Note: Disabling this mode will increase battery consumption, so be mindful of your device’s battery life.
8. Reset Your Oura Ring’s Bluetooth Connection
If none of the above solutions work, consider performing a reset of your Ring’s Bluetooth connection.
It will clear the data stored on the Oura ring itself while preserving the information synced to your Oura account.
To do this, follow these steps:
- Turn off your phone’s Bluetooth while your Ring is charging.
- Close the Oura app.
- Switch your Bluetooth On.
- Remove your Oura ring from the list of connected devices.
- Open the Oura app and re-pair your ring.
- Follow the in-app instructions to complete the pairing process.
If the problem persists after resetting the Bluetooth connection, check for any available firmware updates for your Oura ring through the app.
9. Update Your Oura Ring’s Firmware
Sometimes, the reason for your Oura ring cloud not syncing data problem is outdated or corrupted firmware.
Since the software that runs on your ring controls its functions and features, you must update it to the latest version to avoid and solve issues.
Here are the steps to keep your Oura Ring’s firmware up to date:
- Place your Oura ring on the charger until it reaches at least 50%.
- Open the Oura app.
- Go to the Home tab.
- If there’s a firmware update available, you will see the message “Update Available.”
- Tap on Update Now.
- Follow the instructions on the screen.
Note: Ensure you have a stable internet connection, and don’t remove your ring from the charger or close the Oura app during the update.
10. Reset Your Phone’s Network Settings
If all else fails, reset your phone’s network settings.
It will erase all your network preferences and restore them to their default values, but it will help resolve any network-related issues affecting your ring’s syncing ability.
iPhone
- Go to Settings.
- Tap on General.
- Select Reset.
- Tap on Reset Network Settings.
- Enter your passcode if prompted.
- Tap Reset Network Settings again to confirm.
Android
- Go to Settings.
- Tap on System.
- Tap Advanced.
- Select Reset Options.
- Tap on Reset WiFi, Mobile & Bluetooth.
- Tap Reset Settings to confirm.
Tip: Back up your phone’s data before resetting to ensure you don’t lose important information. Use your device’s built-in backup feature or third-party backup solutions.
Quick Recap
Oura ring not syncing is caused by a poor Bluetooth connection between your ring and your smartphone app.
To address the issue, check your Bluetooth settings and consider unpairing and re-pairing your Oura ring for a smoother syncing experience.
Expand your knowledge about Oura ring through our blog articles!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.