Oura Ring App Not Working? (Fix Frustrations Now!)

Is the Oura Ring app not working properly for you? Let’s figure out a fix. 

Your Oura Ring is prone to occasional issues with the app’s functionality.

The primary reasons for your device’s malfunction include problems with Bluetooth connectivity, app glitches, and hardware issues. 

To get your Oura Ring app to work, update your Oura Ring app by downloading it from the app store. You also want to check the app settings and permissions to ensure your phone can run it.

It’s time to uncover the solutions. 

8 Proven Methods to Fix Oura Ring App Not Working Error

There are multiple ways to address the Oura Ring malfunction.

We organized the following approaches from the easiest to the most complex. 

1. Force Quit the Oura Ring App on Your Device

The simplest solution to your Oura Ring problem is to force quit the app.

This fixes minor issues by stopping the app from running in the background and clearing its memory cache.

Then, reopen the app and see if it resolves your problem. To force quit your Oura Ring app, follow these steps:

iPhone

1. Swipe up from the bottom of the screen.
2. Pause in the middle to open the app switcher. 
3. Swipe left or right to find the Oura app preview.
4. Swipe up on the preview to close the app.

Android

1. Tap the square button on the bottom of your screen to open the Recent Apps view.
2. Swipe left or right to find the Oura app preview.
3. Swipe up on the preview to close the app.

Note: Force quitting the app results in potential data loss or unsaved changes. Back up or save important information to prevent this. 

2. Forget Your Oura Ring and Re-Pair it With Your Device

If your Oura Ring is not working due to the Bluetooth connection, forget your ring from your device and pair it again.

This will reset the Bluetooth connection and establish a new one.

Ensure your device is compatible with your Oura Ring, and check for specific pairing requirements. 

Here are the steps to forget and re-pair your devices:

iPhone

1. Go to your Settings.
2. Tap on Bluetooth.
3. Find and tap the i icon next to your Oura Ring.
4. Select Forget This Device.
5. Tap on Forget Device to confirm.
6. Open the Oura App.
7. Follow the instructions to re-pair your ring. 

Android

1. Go to your Settings.
2. Tap on Bluetooth.
3. Find and tap the gear icon next to your Oura Ring.
4. Select Forget.
5. Tap OK to confirm.
6. Open the Oura App.
7. Follow the instructions to re-pair your ring. 

Tip: After re-pairing, sync the Oura Ring with the app to ensure it’s tracking data accurately.

3. Reinstall or Update the App

The best solution to the Oura app problem is to reinstall or update the app.

It ensures you have the latest app version, which has fixed any bugs or glitches.

Additionally, it refreshes your app data and settings if corrupted or outdated. Here are the steps to do this:

iPhone

1. Find the Oura App icon on your home screen.
2. Tap and hold the icon until it jiggles.
3. Tap on the X to delete the app.
4. Confirm by tapping Delete.
5. Go to the App Store.
6. Search for Oura.
7. Tap the cloud icon or the Get button to download and install the app.
8. Open the app and log in to your Oura account.

Android

1. Go to your Settings.
2. Tap on Apps or Applications.
3. Find and tap Oura from the list of apps. 
4. Tap Uninstall.
5. Confirm by tapping OK.
6. Go to the Google Play Store.
7. Search for Oura.
8. Tap Install to download and install the app.
9. Open the app and log in to your Oura account.

After re-installing or updating, sync your Oura ring with your Oura app to ensure your data is current.  

4. Remove the Oura Ring App Temporary and Cache Files 

If you’re still experiencing issues with your Oura Ring app, remove the app’s temporary and cache files.

Corrupted or obsolete files take up space and cause app performance and functionality problems.

Remove them to free up space and refresh your app’s data. Here’s how to do this:

iPhone

1. Go to Settings.
2. Tap on General.
3. Select iPhone Storage.
4. Find the Oura App from the list of apps.
5. Tap Offload App.
6. Confirm by tapping Offload App again. 
7. Tap Reinstall App to restore your app’s data. 

Android

1. Go to Settings.
2. Tap on Apps or Applications.
3. Find and tap the Oura from the list of apps.
4. Tap Storage.
5. Tap on Clear Cache.
6. Tap Clear Data.
7. Confirm by tapping OK.

Tip: Make cache clearing a routine maintenance task to prevent app slowdowns over time. 

5. Check the Oura Ring App’s Permissions

An Oura Ring app not opening problem is often caused by denied access to the app.

Your Oura Ring requires certain permissions to access specific features and functions.

If these permissions are not enabled, the app won’t function properly. To check and allow permissions for the Oura app, follow these steps:

iPhone

1. Open the Settings app.
2. Scroll down and tap Notifications.
3. Scroll down and select Oura.
4. Ensure the Allow Notifications switch is on.
5. Scroll down and tap Bluetooth.
6. Ensure the Bluetooth switch is on.
7. Scroll down and tap WiFi.
8. Ensure the WiFi switch is on.

Android

1. Open the Settings app. 
2. Tap Apps & Notifications.
3. Tap See All Apps.
4. Scroll down and tap Oura.
5. Tap Notifications.
6. Ensure the Allow Notifications switch is on.
7. Tap Permission.
8. Ensure the Location, Bluetooth, and WiFi switches are turned on. 

Note: Be cautious about granting access to sensitive information, such as your location, contacts, or personal files, unless necessary for the app’s functionality. 

6. Reset Your Oura Ring Without Using the App

If none of the above solutions work, reset your Oura Ring without using the app.

This will restore your wearable to its original factory settings and delete all its data.

Note that you must re-pair your ring with your phone after resetting it. 

To reset your Oura Ring without using the app, follow these steps:

1. Place your Oura Ring on its charger with the power connected.
2. Firmly tap the charger on a table while securing the ring with your finger. 
3. Wait for about one minute.
4. Re-open the Oura app to check if the connection is established.

Note: The reset takes multiple attempts to be successful. Follow the above steps several times. 

7. Reset the Network Settings on Your Device

Another possible way to fix your Oura Ring app problem is to reset the network settings on your device.

Doing this will erase all your network preferences, including WiFi passwords, Bluetooth connection, and VPN settings.

You must reconnect to them manually after the reset. Here are the steps to do this:

iPhone

1. Go to Settings.
2. Tap on General.
3. Scroll down and tap on Reset.
4. Tap on Reset Network Settings.
5. Enter your device passcode if prompted.
6. Confirm by tapping on Reset Network Settings again. 

Android

1. Go to Settings.
2. Tap on System.
3. Scroll down and tap on Reset Options.
4. Tap Reset WiFi, Mobile & Bluetooth.
5. Select Reset Settings.
6. Enter your device PIN, password, or pattern if prompted.
7. Confirm by tapping Reset Network Settings. 

Note: Your device will restart after the reset. Connect your device to your Oura Ring app again and see if it works now.

8. Install on a Different Device to Rule Out an Issue with Your Phone

If you have ruled out all causes and tried all the above solutions, but the issue persists, install the app on a different device.

This will help you determine whether the problem is with your Oura Ring or phone. To install the app on a different device, follow these steps:

iPhone

1. Find another iPhone compatible with your Oura Ring.
2. Log in with your Apple ID.
3. Go to the App Store.
4. Search for Oura.
5. Tap the cloud icon or the Get button to download and install the app.
6. Open the app and log in to your Oura account.
7. Follow the instructions to pair your ring with the new device. 

Android

1. Find another Android phone compatible with your Oura Ring.
2. Log in with your Google ID.
3. Go to the Google Play Store.
4. Search for Oura.
5. Tap Install to download and install the app.
6. Open the app and log in to your Oura account.
7. Follow the instructions to pair your ring with the new device.

If the app still isn’t working after attempting all troubleshooting steps, contact Oura’s customer support for assistance. 

Quick Recap

The common culprits for an Oura ring app not working are Bluetooth connectivity, glitches, and hardware problems.

To resolve this, ensure you have the latest version of the app. If this doesn’t work, install the Oura app on another device. 

To discover more Oura Ring troubleshooting solutions, visit our blog!