NOW TV App Not Working? (Quick Fix!)

Are you frustrated with your Now TV app not working properly? Let us help you!

The Now TV app sometimes freezes, crashes, and buffers. These problems usually stem from connectivity and server-related issues that you need to fix as quickly as possible.  

To get your Now TV app to work, you want to be connected to a stable and reliable internet connection. Disconnect other devices from your network temporarily and open your Now TV app.

Let’s begin our discussion on the solutions!

10 Easy Ways to Fix Now TV App Not Working

If your app crashes and displays various error messages, don’t worry. There are some simple and effective solutions to fix the problem. 

#1: Reset Your Internet to Refresh the Connection

The easiest and most common way to fix the Now TV app issue is to refresh your internet connection. It should resolve any network issues affecting your app’s performance. 

To reset your internet, follow these steps:

1. Turn off your device.
2. Unplug your router and modem from the power source.  
3. Wait for about 30 seconds, then plug them back in. 
4. Turn on your device again. 
5. Reconnect to your WiFi network.
6. Launch the Now TV app and see if it works. 

Tip: Test multiple devices to see if the issue is widespread or limited to one device. 

#2: Check the Server Status of Now TV

The culprit is not always on your end; sometimes, it’s on the server status of Now TV.

Either the service is down or undergoing maintenance, preventing you from accessing their content.

To check if this is the case, follow these steps:

1. Visit the official Now TV website.
2. Check for announcements or alerts about the service status.  
3. If any server issues are reported, wait for Now TV to resolve them before using the app.

Alternative: Visit a third-party website that monitors the uptime and downtime of various online services, such as Now TV. 

#3: Set Your Device’s Time and Date Correctly

Another simple and effective solution is to your device’s date and time correctly.

The Now TV app uses these settings to verify your subscription and location. If incorrect, you will encounter some errors or restrictions on the app.

Here’s how to set the time and date on various devices:

iPhone

1. Go to Settings.
2. Tap on General.
3. Select Date & Time.
4. Turn on the Set Automatically option.
5. Restart your device.
6. Launch the Now TV app.

Android

1. Go to Settings.
2. Tap on System.
3. Select Date & Time.
4. Turn on the Automatic Date & Time and Automatic Time Zone options. 
5. Restart your device.
6. Launch the Now TV app. 

Alternative: Manually adjust the time and date to match your current location.

#4: Sign Out of the Now TV App

Sometimes, the solution is as simple as signing out of the Now TV app and signing back in.

It refreshes your account information and subscription status to help fix glitches or errors affecting your app’s performance. 

To do this, follow these steps:

1. Launch the Now TV app on your iPhone or Android device.
2. Go to My Account.
3. Tap on Sign Out and confirm your action. 
4. Close the app and reopen it. 
5. Sign in with your email and password.
6. Check if this fixes the issue.

Tip: Ensure your account is securely logged out to protect your personal information and prevent unauthorised access. 

#5: Disconnect Other Devices from Your Home Network Temporarily

If you have too many devices connected to your home network simultaneously, your internet bandwidth becomes too low or congested.

As a result, your internet speed will slow down, affecting your app’s streaming quality. 

Here’s what you need to do to fix this:

1. Disconnect any devices connected to your home network that you are not using.
2. Use an Ethernet cable to connect your device directly to the router.
3. Launch the Now TV app.
4. Check if the issue is fixed.

Note: If you share the network with other users, inform them you will temporarily disconnect devices. This way, they know of potential disruptions and plan accordingly. 

#6: Clear Temporary Files from the Now TV App

Clearing temporary files from the Now TV app helps improve the app’s performance and functionality.

These temporary files, known as cache data, cause problems or conflicts with the app when accumulated.  

To clear them, follow these steps on various devices:

Clear them to fix the Now TV app not working on iPhone:

1. Go to Settings.
2. Tap on General.
3. Select iPhone Storage.
4. Find and tap on the Now TV app.
5. Tap on Offload App to delete the app but keep its data.
6. Tap on Reinstall App to download the app again.
7. Launch the Now TV app and see if it works.

Clear them to fix the Now TV app not working on Android:

1. Go to Settings.
2. Tap on Apps & Notifications.
3. Select All Apps.
4. Find and tap on the Now TV app.
5. Tap on Storage and Cache.
6. Select Clear Cache to delete the temporary files from the app. 
7. Tap on Clear Data to delete all data, including your login information and preferences.
8. Launch the Now TV app and sign in again. 

Note: Only delete all your data if clearing the cache alone doesn’t solve the problem. 

#7: Disable Your VPN

If you are using a VPN (Virtual Private Network) to access the Now TV app, it’s possible that the app’s verification process and content availability will be affected.

VPNs interfere with the app’s performance and cause geo-restrictions, so it’s best you disable them. 

To turn off your VPN, follow these steps:

1. Open your VPN service or app on your device.  
2. Look for the Turn Off or Disconnect within the VPN client.
3. Click or tap this button to disable your VPN. 
4. Restart your device.
5. Launch the Now TV app.
6. See if you’re able to access the content you want without issues.

If you experience difficulties disabling your VPN, contact your VPN provider’s customer support for assistance.   

#8: Close Other Apps on Your Phone or TV

Some apps consume a large chunk of your device’s memory and resources, affecting the Now TV app’s performance and stability. To fix this, close the other apps running in your phone’s or TV’s background.

iPhone

1. Double-tap on the Home button or swipe up on your screen.
2. On the App Switcher, swipe left or right to find apps you want to close.
3. Swipe up on each app’s preview to close it. 

Android

1. Tap the Recent Apps button on your phone.
2. On the App Switcher, find apps you want to close.
3. Swipe left or right on the preview to close the app.

Smart TV

1. Press the Home button on your remote control to open the Home Screen.
2. Navigate to Settings.
3. Go to Apps.
4. Select Running Apps or Manage Apps.
5. Choose each app that you want to close and press OK or Enter.
6. Select Force Stop or Close App and confirm your action.

Pro Tip: Before closing any apps, identify which ones use a significant amount of system resources. Check this in your device’s settings or through built-in task managers.  

#9: Update the Firmware of Your TV

If you still have a Now TV app not working on TV problem, update your TV’s firmware to fix some issues and incompatibilities.

To do this, follow these steps:

1. Press the Menu button on your remote to open the Menu screen.
2. Navigate to Settings.
3. Click on Support.
4. Select Software Update or System Update.
5. Choose Check for Updates or Update Now.
6. Follow the on-screen instructions and wait for the update to complete.
7. Restart your TV. 

Note: The exact steps vary depending on your TV brand and model. Check your device’s manual or website for more details. 

#10: Reset Your Device’s Network Settings

Resetting your device’s network settings helps resolve network configuration or compatibility issues.

However, it will also erase all your saved passwords and connections. 

iPhone

1. Go to Settings.
2. Tap on General.
3. Select Reset.
4. Tap on Reset Network Settings.
5. Enter your passcode if prompted.
6. Tap on Reset Network Settings again to confirm.
7. Wait for the reset to complete and restart your device.

Android

1. Go to Settings.
2. Tap on System.
3. Select Reset Options.
4. Tap on Reset WiFi, Mobile & Bluetooth. 
5. Enter your PIN or password if prompted.
6. Tap on Reset Settings and confirm your action.
7. Wait for the reset to complete and restart your device.

Smart TV

1. Press the Menu button on your remote. 
2. Navigate to Settings.
3. Click on Network. 
4. Select Network Reset or Network Settings Reset.
5. Select OK or Yes.
6. Enter your PIN or password if prompted.
7. Select OK or Yes to confirm. 
8. Wait for the reset to complete and restart your TV.

Quick Recap

A Now TV app not working is likely due to connectivity and server problems. To fix this, verify your internet connection, check the Now TV’s server status, and clear the app cache. 

Delve deeper into more Now TV guides by visiting and reading our blog. 

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